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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

487 cases found
Avs Studio Jewelry and semi-jewelry · Welcome message automation

Avs Studio uses WPP Marketing for welcome automation and segmented campaigns, highlighting the exclusivity of handcrafted jewelry.

Jewelry and semi-jewelry automation segmentação
See case
Velas Perfumadas Aromátic Perfumery · Welcome message automation

Aromátic Scented Candles uses automation and segmentation to engage customers with personalized messages.

Perfumery Automação Segmentation
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Outlet GR Footwear · Marketing automation with segmentation

Outlet GR uses automations and segmentation to improve communication and boost sales of sneakers and apparel.

Footwear Automação Segmentation
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Fofita Oficial Footwear · Message automation and campaign segmentation

Fofita Oficial uses automations and segmentation to optimize communication and retain customers.

Footwear Automação Segmentation
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Refrigeración Y Servicios Tools & building · Segmented message automation

Refrigeración Y Servicios uses automations and segmentation to improve communication and support for technicians and companies in the sector.

Tools & building Automação Segmentation
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Puerto Rico Cycling, Inc. Sports & Fitness · Segmented message automation

Cycling portal in Puerto Rico uses automation and segmentation to engage cyclists with relevant content and offers.

Sports & Fitness Automação Segmentation
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OrvenTech Marketplaces and multi-brand stores · Segmented message automation

OrvenTech uses automations and segmentation for efficient communication in a multi-brand marketplace.

marketplaces e multimarcas automation segmentação
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Acourt Atelier Bags & handbags · Message automation and audience segmentation

Acourt Atelier uses automations and segmentation to improve communication and engagement with customers of handcrafted handbags.

Bags & handbags Marketing automation Segmentation
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Titibum Fashion & accessories · Marketing automation with segmentation and mass campaigns

Titibum uses automations and segmentation to improve customer relationships and repeat purchases in children's and adult fashion.

Fashion & accessories Marketing automation Segmentation
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Tienda Vortex Fashion & accessories · Abandoned cart recovery automation

Tienda Vortex uses automations and segmentation to improve communication and recover sales.

Fashion & accessories Cart recovery automation Segmentation
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Logistics Research International Digital products · Message automation and segmented campaigns

Logistics Research International uses automations and segmentation to engage customers with relevant messages and optimize processes.

Digital products Automação Segmentation
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RIVOX Health & supplements · Segmented message automation

RIVOX uses automations and segmentation to engage customers and optimize online sales of orthopedic products.

Health & supplements Automação Segmentation
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Pet City Pet shop · Automation for campaign engagement and segmentation

Pet City uses automations and segmentation to engage customers, recover carts, and encourage repurchase with personalized messages.

Pet shop automation segmentação
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4you Store Jewelry and semi-jewelry · Message automation and segmentation for mass campaigns

4you Store uses WPP Marketing for welcome automation and segmented campaigns that engage its distinct audiences.

Jewelry and semi-jewelry Automação Segmentation
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Engenho D'ouro Food & Beverage · Order confirmation automation

Artisanal beverage online store uses automation for order confirmations and segmentation for mass campaigns.

Food & Beverage Order confirmation automation Segmented campaigns
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My+Store Fashion & accessories · Review request automation

Men's fashion online store uses WPP Marketing for automation, segmentation and campaigns that showcase its unique style.

Fashion & accessories Automação Segmented campaigns
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Lumbre Fashion & accessories · Pending payment automation

Lumbre uses pending payment automation and segmentation to improve communication and recover sales.

Fashion & accessories Pending payment automation Segmentation
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Loja Varejo Lar Marketplaces and multi-brand stores · Message automation and audience segmentation

Loja Varejo Lar uses automations and segmentation to personalize communication and improve the customer experience.

Marketplaces and multi-brand stores Automação Segmentation
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Cal Y Arena Fashion & accessories · Abandoned cart recovery automation

A casual fashion store uses automations for cart recovery, order confirmation and shipping updates, plus targeted campaigns.

Fashion & accessories Cart recovery automation Order confirmation
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Kiki Market Food & Beverage · Message automation and segmented campaigns

Kiki Market uses automations and targeted campaigns to improve customer communication and experience.

Food & Beverage Automação Segmentation
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Keren Moreno Para Mujeres Fashion & accessories · Order confirmation automation

Women's fashion store uses automation and segmentation to improve communication and shopping experience.

Fashion & accessories automation segmentação
See case
MyGut Suplementos Health & supplements · Marketing automation

MyGut Supplements uses automations and segmentation to strengthen relationships with health and wellness customers.

Health & supplements Marketing automation Segmentation
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Season Fashion & accessories · Abandoned cart recovery automation

Women's online fashion store uses automations to recover carts and inform customers about orders.

Fashion & accessories Automação Recuperação de carrinho
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Simple Market Fashion & accessories · Abandoned cart recovery automation

Fashion and accessories store uses automation to recover sales and segmentation to avoid spam.

Fashion & accessories Cart recovery automation Segmented campaigns
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.