WPP Marketing
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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

487 cases found
Só Tem Braba Fashion & accessories · Personalized message automation

A women's fitness fashion store uses automations to improve customer communication and experience.

Fashion & accessories Automação Recuperação de carrinho
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Cuatro Quesos Food & Beverage · Message automation

Cuatro Quesos uses automations for welcomes, cart recovery and order confirmation, optimizing communication with customers in Buenos Aires.

Food & Beverage Automação WPP Marketing
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Nerd Universe Fashion & accessories · Abandoned cart recovery automation

Nerd Universe uses automation and segmentation to engage geek-culture fans with personalized campaigns.

Fashion & accessories automation segmentação
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Meik Mexico Beauty & cosmetics · Mass campaigns

Meik Mexico uses targeted campaigns and mass messaging to improve the distribution and retail of vapes.

Beauty & cosmetics Mass campaigns Segmentation
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Santa Casinhola Home & Decor · Message automation

Santa Casinhola uses automations to encourage purchases, confirm orders, and update shipments, improving the customer experience.

Home & Decor Message automation Purchase incentive
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Diamond Lash Argentina Beauty & cosmetics · Fast delivery and specialized catalog

Diamond Lash Argentina offers PRO supplies for Lash Lifting with fast shipping and a focus on beauty professionals.

Beauty & cosmetics Fast delivery Specialized catalog
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Casamento Kleber & Robson Stationery & gifts · Integration

WPP Marketing supports Casamento Kleber & Robson in organization and communication without heavy use of automations or segmentation.

Stationery & gifts Integration Communication
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.