WPP Marketing
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Customers
Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

405 cases found
Pluie Fashion & accessories · Abandoned cart recovery automation

Pluie uses automation to recover abandoned carts and segments audiences to avoid generic messages.

Fashion & accessories Cart recovery automation Segmentation
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SprinklesFit Food & Beverage · Repurchase automation with coupon

SprinklesFit uses repurchase automation and segmentation to engage customers of vegan and natural products.

Food & Beverage Automação de recompra Segmentation
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Oakagro Marketplaces and multi-brand stores · Message automation and audience segmentation

Oakagro uses automations and segmentation to optimize communication and keep customers informed.

Marketplaces and multi-brand stores Marketing automation Segmentation
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Ritz Era Fashion & accessories · First-purchase incentive automation

Ritz Era uses automations and segmentation for personalized campaigns that highlight the elegance and sophistication of a female audience.

Fashion & accessories Automação Segmentation
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Eletrica Dals Tools & building · Message automation and audience segmentation

Eletrica Dals uses automations and segmentation to improve communication, efficiency, and trust.

Tools & building Automação Segmentation
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Clothes Ambar ropa de mujer y accesorios Fashion & accessories · First-purchase incentive automation

A women's fashion store uses WPP Marketing for automation and segmentation, driving first purchases and avoiding generic messages.

Fashion & accessories Marketing automation Segmentation
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Mini Juli Babies & Maternity · Abandoned cart recovery automation

Mini Juli uses automation to recover abandoned carts and segmentation to avoid generic messages.

Babies & Maternity Marketing automation Recuperação de carrinho
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Orion Relojes - Relojes Y Accesorios Fashion & accessories · Shipping update automation

Orion Relojes uses automation for shipping updates and segmentation for personalized campaigns, preventing spam and improving communication.

Fashion & accessories Automação Segmentation
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Madú Joalheria Jewelry and semi-jewelry · Automation with audience segmentation

Madú Jewelry uses WPP Marketing automations and segmentation to personalize outreach to jewelry and wedding band customers.

joias e semijoias automation segmentação
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Slingbag.ar Bags & handbags · Mass campaigns with segmentation

Slingbag.ar uses targeted segmentation and mass campaigns to engage specific audiences, avoiding generic messaging.

Bags & handbags Mass campaigns Segmentation
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Marikosama Omakase Food & Beverage · Automação e Segmentação

Marikosama uses automations and segmentation to enhance communication and build loyalty among Japanese cuisine customers.

Food & Beverage Automação Segmentation
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Gratidao Produtos Naturais Health & supplements · Message automation and audience segmentation

Gratidao Produtos Naturais uses automations and segmentation to improve the customer experience and strengthen sales.

Health & supplements Automação Segmentation
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Ctba.Shop Marketplaces and multi-brand stores · Message automation and audience segmentation

Ctba.Shop uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação de Marketing Segmentation
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Yes-dar Servicios Y Soluc Electronics & Computers · Message automation and audience segmentation

Yes-dar Servicios Y Soluc uses automations and segmentation for efficient, personalized communication in the electronics and IT sector.

Electronics & Computers Automação Segmentation
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Afago Home & Decor · Message automation and audience segmentation

Afago uses WPP Marketing automations and segmentation to personalize communication and optimize sales in home and decor.

Home & Decor Automação Segmentation
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Lieber Bock Als Fohlen Fashion & accessories · Marketing automation

Lieber Bock Als Fohlen uses automations and segmentation to keep customers informed and engaged with personalized Cologne products.

Fashion & accessories Marketing automation Segmentation
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Milartes Stencil Home & Decor · Abandoned cart recovery automation

Milartes Stencil uses automation to recover customers and segmentation for targeted campaigns.

Home & Decor Marketing automation Abandoned cart recovery
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Tuttofeno Household utilities · Abandoned cart recovery automation

Tuttofeno uses automation to recover abandoned carts and segmentation to avoid spam, keeping customers engaged.

Household utilities Cart recovery automation Segmentation
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Arquibancada 07 Fashion & accessories · Mass campaigns with segmentation

Sports fashion store uses targeting and mass messaging to engage fans without generating spam.

Fashion & accessories Mass campaigns Segmentation
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ZimÀ Essentials Jewelry and semi-jewelry · Message automation and audience segmentation

ZimÀ Essentials uses automations and segmentation to enhance communication and the shopping experience.

Jewelry and semi-jewelry Automação de Marketing Segmentation
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Distribuidora Chanchamayo Household utilities · Message automation and audience segmentation

Distribuidora Chanchamayo uses automations and segmentation to improve communication and customer service.

Household utilities Marketing automation Segmentation
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Sevamate Home & Decor · Marketing automation with segmentation

Sevamate uses automations and segmentation to recover carts, encourage first purchases, and drive repurchase.

Home & Decor Automação Segmentation
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Ncskin Professional Beauty & cosmetics · Message automation

Ncskin Professional uses automations for welcome messages, confirmation and shipping updates, improving customer service and communication.

Beauty & cosmetics Message automation WPP Marketing
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Star Concept Fashion & accessories · Pending payment automation

Star Concept uses WPP Marketing automation and segmentation for personalized communication and payment recovery.

Fashion & accessories Message automation Segmentation
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.