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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

31 cases found
Mirame Juana | Calzado De Footwear · Abandoned cart recovery automation

Mirame Juana uses automation to recover customers who abandon carts, maintaining segmented and relevant communication.

Footwear Abandoned cart recovery automation Segmentation
See case
Homero Shop Fashion & accessories · Marketing automation with audience segmentation

Homero Shop uses automations and segmentation to engage customers and optimize sales in the urban streetwear segment.

Fashion & accessories Marketing automation Segmentation
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A7 Shoes Footwear · Message automation and audience segmentation

A7 Shoes uses automations and segmentation to keep customers informed and create a repurchase cadence.

Footwear Marketing automation Segmentation
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Kate Kuba - South1 Calzados Footwear · Message automation and audience segmentation

Kate Kuba - South1 Calzados uses automations and segmentation to improve communication and engagement.

Footwear Automação Segmentation
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Impulsivas Footwear · Message automation and audience segmentation

Impulsivas uses automations and segmentation from WPP Marketing to improve communication and engagement with customers.

Footwear Automação Segmentation
See case
REGIA SHOP ZAPATOS Footwear · Message automation and audience segmentation

REGIA SHOP ZAPATOS uses automations and segmentation to improve the customer experience and organize efficient campaigns.

Footwear Automação Segmentation
See case
Lion Tj Fashion & accessories · Abandoned cart recovery automation

Lion Tj uses automation to recover abandoned carts and segmentation for targeted campaigns, optimizing communication with men's fashion customers.

Fashion & accessories Abandoned cart recovery automation Segmentation
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Clothes Ambar ropa de mujer y accesorios Fashion & accessories · First-purchase incentive automation

A women's fashion store uses WPP Marketing for automation and segmentation, driving first purchases and avoiding generic messages.

Fashion & accessories Marketing automation Segmentation
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Ctba.Shop Marketplaces and multi-brand stores · Message automation and audience segmentation

Ctba.Shop uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação de Marketing Segmentation
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Use Tenis Best Footwear · Automação de Recuperação de Carrinho Abandonado

Use Tenis Best uses automation to recover customers who abandon carts and segments audiences for personalized campaigns.

Footwear Automação de Recuperação de Carrinho Segmentation
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El Patrao Fashion & accessories · Automação de Recuperação de Carrinho Abandonado

El Patrao uses automation to recover customers who abandon carts, reducing manual work and increasing the chance of conversion.

Fashion & accessories Automação de Recuperação de Carrinho Nuvemshop
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Puerto Blue Fashion & accessories · Message automation

Puerto Blue uses automations and segmentation to improve communication with fashion and accessories customers.

Fashion & accessories Message automation Segmentation
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Poisonheartshoes Footwear · Marketing automation

Poisonheartshoes uses automations and segmentation to improve communication and the experience in its women's footwear e-commerce.

Footwear Automação Segmentation
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Kairos Flow Store Fashion & accessories · Marketing automation

Kairos Flow Store uses automations and segmentation for personalized communication, premium support, and fast delivery.

Fashion & accessories Marketing automation Segmentation
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LÚmen Luxos Footwear · Order confirmation automation

LÚmen Luxos uses automation and segmentation to optimize communication and automatically confirm orders.

Footwear Automação Segmentation
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Justicialistas Footwear · Message automation and audience segmentation

Justicialistas uses automations and segmentation to engage customers and optimize sales of footwear and leather goods.

Footwear Automação Segmentation
See case
Outlet GR Footwear · Marketing automation with segmentation

Outlet GR uses automations and segmentation to improve communication and boost sales of sneakers and apparel.

Footwear Automação Segmentation
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Fofita Oficial Footwear · Message automation and campaign segmentation

Fofita Oficial uses automations and segmentation to optimize communication and retain customers.

Footwear Automação Segmentation
See case
Simple Market Fashion & accessories · Abandoned cart recovery automation

Fashion and accessories store uses automation to recover sales and segmentation to avoid spam.

Fashion & accessories Cart recovery automation Segmented campaigns
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Viviane Brandão Shoes Footwear · Marketing automation with segmentation

Viviane Brandão Shoes uses automations and segmentation to improve relationships and encourage repurchases.

Footwear Automação Segmentation
See case
Savani Footwear · Automação e Segmentação de Campanhas

Savani uses automations and segmentation to engage customers and organize effective campaigns in fashion and footwear.

Footwear Automação Segmentation
See case
Ana Mello Footwear · Automação para recuperação de carrinho abandonado

Ana Mello uses automations and segmentation to improve communication and sales recovery.

Footwear Automação Recuperação de carrinho
See case
OMM Fashion & accessories · Marketing automation with advanced segmentation

OMM uses automations and segmentation to engage women's fashion customers with relevant messages.

Fashion & accessories Automação Segmentation
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Rd Shoes Footwear · Segmented message automation

Rd Shoes uses automations and segmentation to improve relationships and encourage repeat purchases.

Footwear Automação Segmentation
See case

Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.