These terms and conditions govern the use and access to WPP Marketing and/or all additional WhatsApp automation solutions, messaging, campaigns, support, inbox, API, integrations, reports, and related resources offered and operated by WPP Marketing for Clients. These Terms apply to all visitors, users, and individuals accessing or using the Services.
1. Terms of the Services
These Terms and Conditions constitute an agreement between WPP Marketing clients and WPP Marketing, a Brazilian company, and govern access to the Services and the website wppmarketing.com, software, data, information, tools, resources, and features available on the Site and Platform.
Furthermore, by using the Services, the Client shall be subject to any guidelines or rules published within that Service, in addition to those contained in these Terms and Conditions.
BY ENTERING, VISITING, AND/OR USING THE SITE AND/OR SERVICES, THE CUSTOMER AGREES THAT HE/SHE HAS READ AND UNDERSTANDS THE TERMS SET FORTH IN THIS CONTRACT, INCLUDING THE TERMS OF THE PRIVACY POLICY THAT MAY BE CHANGED FROM TIME TO TIME, AND THE CUSTOMER AGREES TO BE BOUND BY THEM AND TO COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS REGARDING THE USE OF THIS SITE AND/OR SERVICES.
ESTES TERMOS APLICAM-SE À ATIVIDADE DOS CLIENTES E DEFINEM OS DIREITOS E OBRIGAÇÕES DOS CLIENTES ATINGIDOS PELO CONTRATO. SE O CLIENTE NÃO CONCORDAR COM ESTES TERMOS, NÃO DEVE UTILIZAR ESTE SITE E/OU QUALQUER UM DOS SERVIÇOS FORNECIDOS PELO WPP Marketing.
WPP Marketing reserves the right, at our sole discretion, to modify these Terms and Conditions from time to time to reflect changes in our business, Sites or Services, or as a result of applicable laws. To that end, the change on the “Terms and Conditions” page of our site will be announced with 30 days' prior notice. We may also notify Customers about the change using contact information, email, or other means.
We are not responsible if Customers choose not to provide this information to Users. The revised Terms and Conditions will take effect from the published effective date. If the Customer continues to use the Services and/or the Site after any changes, the Customer agrees that they will be bound by such modifications or revisions. Nothing in these Terms and Conditions shall be deemed as rights or benefits of third parties.
Customers agree that WPP Marketing shall not be responsible to them or any third party for any modification, suspension, or discontinuation of their Platforms and/or Services.
2. Use of the Services
2.1. By using or accessing any of the Services, the Customer and/or User agree to be bound by these Terms and Conditions. If the Customer and/or the User are using the Services on behalf of an organization, entity, or any other artificial person, the Customer and/or the User acknowledge and accept that the Organization provides its consent to these Terms and Conditions, and that the Customer and/or the User have the authority to represent and bind the Organization.
The Customer and/or User may only use the Services if they have the capacity to bind through the execution of a contract with WPP Marketing, in accordance with these Terms and Conditions and all applicable local, state, national, international laws, rules, and regulations.
Furthermore, the Customer and/or User acknowledge and agree that the Services may be subject to changes as they evolve or features are reduced or added, which may occur without prior notice. The Customer and/or User agree that WPP Marketing may, without prior notice, suspend, provision, or permanently cease providing the Services.
2.2. It is recognized and agreed that WPP Marketing has the right, at its sole discretion, to refuse to provide Services, temporarily or permanently, through the Platform and/or any other Service, to any Customer and/or User at any time, including if there is suspicion that a particular Customer and/or User violates these Terms and Conditions.
3. Knowledge
Among other benefits, the Services allow Customers to create, publish, or upload information, links, photos, videos, or other materials, hereinafter “Knowledge”, and share them with third parties. Customers must retain ownership of the Knowledge and acknowledge that WPP Marketing shall have no responsibility if any Users or third parties copy, retransmit, or disclose the Knowledge.
Customers acknowledge and agree that publishing Knowledge through the use of the Services does not replace registration with the relevant copyright authority or other copyright entities. Customers should carefully analyze what they choose to share through the Services.
Customers undertake not to create, upload, or publish Knowledge that may result in risk of damage, loss, physical injuries, or mental suffering; risk of damage to any individual or property; exploitation of minors; crime, error, or illegality; illegal, harmful, abusive, offensive, defamatory, harassing, libelous, threatening, or profane information; illegal or confidential information; information that they do not have authority to disclose; or incorrect or outdated information.
Customers agree that any Knowledge shall not infringe upon the rights of third parties, including intellectual property rights or privacy rights. WPP Marketing reserves the right, but not the obligation, to refuse and/or delete any Knowledge that, at its sole discretion, is considered to violate these provisions.
Customers retain ownership of the Knowledge, but authorize WPP Marketing to use, copy, reproduce, adapt, edit, transmit, translate, display, and distribute such Knowledge in connection with the provision of the Services. Customers agree that WPP Marketing may use the Knowledge, questions, answers, interactions, and content owned by Customers to improve its processes, algorithms, and artificial intelligence.
Furthermore, Customers authorize WPP Marketing to adapt the Knowledge if necessary to adjust such Knowledge to any network, device, service, or communication medium requirement or restriction. WPP Marketing reserves the right to access, read, maintain, and disclose information if reasonably deemed necessary to comply with law, enforce these Terms, resolve fraud, security or technical issues, respond to assistance requests, or protect rights, property, and security.
4. Use of Knowledge
All Knowledge included in the Services, whether public or privately transmitted by Users, is solely the responsibility of the creator of such Knowledge. WPP Marketing does not endorse, support, represent, or guarantee the entirety, truthfulness, accuracy, or reliability of any Knowledge created, uploaded, or published through the use of the Services and does not endorse any opinions made via the use of the Services.
WPP Marketing does not have the capacity to supervise and/or control the Knowledge created, uploaded, or published using the Services; therefore, it cannot assume any responsibility regarding such Knowledge. If Customers use or rely on any Knowledge or materials created, uploaded, or published, they will do so under their exclusive responsibility.
Under no circumstances shall WPP Marketing be responsible for Knowledge or any loss or damage incurred as a result of using any Knowledge contained in the Platforms. Customers accept that they are solely responsible for the use of the Services, for any Knowledge provided through them, and for the consequences, including the use of their Knowledge by other Users and third parties.
WPP Marketing shall not be liable for the use of Customer’s Knowledge in accordance with these Terms and Conditions. The Customer declares and guarantees to have all necessary rights, powers, and authorities to grant the rights granted under this document in any Knowledge delivered by the Customer.
5. Service Configuration
5.1. The Customer shall comply with the technical requirements and specifications of the Service, along with any other requirements and specifications that WPP Marketing may specify from time to time, for example, in providing and improving other WPP Marketing services that the Customer may be interested in receiving.
These technical specifications may include: configuring WhatsApp channels, APIs, webhooks, widgets, tags, cookies, documents, spreadsheets, knowledge bases, third-party system integrations, user permissions, automation rules, and Customer content necessary for the operation of the Service.
The Client must comply at all times with the WPP Marketing policies included in the Privacy Policy.
6. Customer Account
6.1. When clients create their accounts, they must provide accurate information to WPP Marketing. The Account grants Clients access to the Services and functionalities of the Platforms, which may be modified at the sole discretion of WPP Marketing, as long as such modifications do not alter the essence of the Services. WPP Marketing may maintain different types of accounts for different types of clients.
If Users connect to the Platforms through a third-party service, they grant WPP Marketing permission to access and use their information via the Service, and WPP Marketing may store the necessary User data for this purpose. Neither Customers nor Users should use an account maintained by another User and/or Customer without permission.
Furthermore, should Clients grant access to third parties via an API or similar systems or platforms, Clients will be responsible for all damages caused by such access and for the use of information and transactions made through it.
6.2. If the Client voluntarily provides us with personal information, it will be kept confidential in accordance with our Privacy Policy.
6.3. The Client is solely and fully responsible for all activities that occur under its businesses. The Client shall not assign or transfer any rights of the Client or delegate any obligations without prior written consent from WPP Marketing. The Client must immediately notify WPP Marketing of any unauthorized use or security breach.
WPP Marketing cannot and will not be responsible for any loss or damage resulting from the Client's failure to comply with these Terms and Conditions, any unauthorized use of the Client's website, or any activity conducted by others on behalf of and/or under the Client's supervision.
6.4. The Client acknowledges, understands, and agrees that WPP Marketing has no responsibility, does not and cannot confirm the intended identity of each Client and/or User.
6.5. If the Client is no longer interested in using the Service, they may cancel following the instructions in clause 10 of this instrument.
7. WPP Marketing License
7.1. Subject to these Terms and Conditions, WPP Marketing grants a worldwide license to Clients which, unless expressly authorized in writing, is granted without the right to sublicense and as a non-exclusive license to use the Service or Services. WPP Marketing reserves all rights not expressly granted under these Terms and Conditions and shall have the right to terminate this license at any time and for any reason.
It is essential that the Service be used in connection with the Client's businesses. Therefore, the Client will not be authorized to use the Services for different purposes.
8. Payments
8.1. For WPP Marketing to be obliged to provide the Services to Clients, it is an essential condition that invoices are paid on time and in accordance with the 'Framework Service Agreement'. If Clients do not comply with this condition, WPP Marketing will have the right to cancel the Service.
8.2. All information provided by the Client in connection with a purchase or transaction, or any other monetary interaction with the Service, must be accurate, complete, and current.
The Client agrees to pay all expenses incurred by using the Service via bank transfer or credit card, depending on the plan purchased, including current taxes or those that may be imposed or required by WPP Marketing by any authority in connection with the Service and/or this Agreement, excluding taxes based on WPP Marketing's net profit.
9. Limitation of Liability
9.1. Use of the Service is solely at the Client's own risk. In no case shall WPP Marketing be liable for any damages, including indirect, special, incidental, or consequential damages of any kind, resulting from the use of the Service or inability to use the Service, regardless of notice about the possibility of such damages.
9.2. Clients waive and do not hold WPP Marketing responsible for actions or omissions of third parties. The Client recognizes that the Service is used only as a tool to enable Clients to offer product(s) and knowledge. WPP Marketing is not part of any transaction or transfer of legal rights or ownership of the product(s) and/or content of the Client.
WPP Marketing does not control and is not responsible for the quality, authenticity, security, legality, truth, or accuracy of the products, contents, or listings advertised on the Client's site or other sites, and cannot guarantee that a user will complete a transaction. WPP Marketing does not take responsibility for ensuring the provision of services and/or products from Clients to Users.
9.3. The Client recognizes and accepts the risk that third parties may generate impressions or take other actions that affect billing for fraudulent or improper purposes. WPP Marketing will have no liability or obligation to the Client in connection with third-party click fraud or other improper actions.
9.4. The Client recognizes that WPP Marketing, the Platforms, and the Services act only as a Service and WPP Marketing is not directly or indirectly involved in any potential transaction between the Client and the User. WPP Marketing does not impose rules or restrictions relating to transactions and does not act as a legal advisor.
9.5. The Client and their user will be solely responsible for defining all commercial and legal terms governing their relationship, and WPP Marketing shall have no responsibility for such relationship.
9.6. WPP Marketing shall not be responsible and shall not assume additional liability or expense due to breach of Terms by the Client, agreements between the Client and the User, loss or damage caused to third parties by acts or omissions of the Client, or inaccuracies, falsehoods, and/or authenticity of contents and information provided and/or displayed on the Service based on the Client's content.
9.7. Nothing in this Agreement excludes or limits liability for fraud, gross negligence, death, personal injury, or any other matter, to the extent such exclusion or limitation is illegal.
10. Intellectual Property
10.1. All rights, titles, and interests in the Services, excluding the Knowledge provided by Users, are and shall remain the exclusive property of WPP Marketing and its Licensors. The Services are protected by copyright, trademark, and other laws of Brazil and abroad. Nothing in these Terms grants the Client and/or User the right to use the Platform, logos, domain names, or other distinctive features of the WPP Marketing brand.
Comments, opinions, suggestions, or remarks provided by Clients regarding the Services are for informational purposes only. WPP Marketing may use them as it deems appropriate, without creating obligations for the Client.
The software used to provide the Services, as well as its components, updates, source codes, new versions, processes, images, animations, modules, video, audio, texts, algorithms, subprograms, and related materials are the intellectual property of WPP Marketing, which retains all rights.
These rights are protected by national and international laws, treaties, and international intellectual property rights. The Client agrees not to remove or delete copyright notices, trademarks, trade names, and notices contained in related documents.
10.2. The Client acknowledges and agrees that WPP Marketing may include the Client's name in WPP Marketing's public client list, for the purpose of identifying the Client by using its trademark, logo, and/or trade name.
10.3. The algorithms, automation flows, artificial intelligence features, processing models, operational rules, and other technical components of WPP Marketing are protected by copyright, intellectual property rights, and other applicable regulations.
11. Acceptable Use of the Services
11.1. WPP Marketing trusts that the Client and/or the User will use the Services responsibly. Therefore, the Client and/or the User agree not to abuse the Services and not to:
- Sell, lend, deliver, license, sublicense, transfer, or lend any of the Services to third parties, except with prior and explicit written authorization from WPP Marketing.
- Copy, modify, alter, adapt, make available, translate, port, reverse engineer, decompile or disassemble any part of the Platform and/or the Service.
- Interfere or disrupt the operation of the Platform and/or the Service, servers or networks hosting or providing access to the Platform and/or the Service.
- Interfere with or violate the privacy rights and other rights of Clients and/or Users, or collect data without explicit consent.
- Defame, abuse, harass, pursue, threaten or violate the legal rights of third parties, or include illegal, hateful, obscene, indecent or unlawful content.
- Impersonate any person or entity, falsely declare affiliation, imply endorsement of WPP Marketing or provide false information about WPP Marketing, the Platform or the Service.
- Create, transfer or send unwanted commercial messages, emails or communications, unsolicited or in violation of the rules of the channels used.
- Transmit, distribute, display or make available viruses, worms, Trojans, logic bombs, web bugs, spyware or any other harmful code.
- Create a database by systematically downloading and storing intellectual property of WPP Marketing or content generated from the Platform and/or the Service.
- Provide false, inaccurate or misleading information when using integration services for testing or credential validation in an abusive manner.
- Publish, transfer or upload content that infringes third-party intellectual property rights or contains illegal material.
- Use the Service and/or Platform for any illegal or unauthorized purpose, harm minors or violate applicable regulations or policies of ICANN.
11.2. Non-compliance by the client with the provisions established in this document may result in removal as a Client or denial of access and/or use of the Service, and may expose the Client to civil and/or criminal liability.
11.3. Without limiting other available resources, WPP Marketing may, without prior notice, limit, suspend or terminate your Service and take technical and legal measures to deny the Client access to their Account and use of the Service.
12. Privacy
12.1. WPP Marketing respects the privacy of Clients and Users and is committed to protecting the personal and business information they share with it. The policies, practices, and the type of information collected are described in the Privacy Policy.
12.2. The client acknowledges and agrees that they may configure channels, integrations, codes, tags, automations, documents, knowledge bases, APIs, and other resources necessary for the use of the Services. Any data received by WPP Marketing through these resources will be used to execute the Services and/or provide and improve WPP Marketing products or services. WPP Marketing will collect and use these data in accordance with applicable laws and regulations, including privacy and data protection laws.
12.3. The Client agrees to maintain appropriate information, notices and privacy policies for their own users, end consumers, leads and contacts, including reference to the use of providers and contact platforms, automation, messaging, and artificial intelligence when legally required.
When notices are required, they must inform Users that, by continuing to browse the Client's website, they consent to cookies or other tracking technologies for the purpose of the service, and enable them to learn more and oppose the service.
12.4. WPP Marketing collects, uses and shares personal and non-personal identification information as described in the Privacy Policy. By using the Services, Clients consent that personal data of Clients and/or Users are collected, used, transferred and processed in accordance with the Privacy Policy.
13. Removal of Infringing Content
13.1. If the Client and/or User believes that any content, complement, banner, trademark, brand or other third-party intellectual property infringes the Client's or third parties' intellectual property rights, they must send a detailed notice to legal@wppmarketing.com. WPP Marketing will make reasonable commercial efforts to remove such content, locate the infringer and notify them of the complaint.
13.2. For an efficient removal, the notice must consist of a physical or electronic signature of an authorized person; identification of the copyrighted work; identification of the allegedly infringing material; sufficient information to allow WPP Marketing to locate the material; a good-faith statement that the claimed use is not authorized; and a statement that the information contained in the notice is accurate, under penalty of perjury, and that the complainant is authorized to act on behalf of the owner of the allegedly infringed right.
14. Registered Trademarks
14.1. The WPP Marketing logo and all other proprietary identifiers used by WPP Marketing in connection with the Services and/or Platforms, whether or not registered, belong to WPP Marketing. All other trademarks, service marks, trade names and logos appearing on the Site, Platform and/or Services belong to their respective owners.
No rights, license or interest in the Company's Registered Trademarks are granted here, and the Client agrees that such rights, licenses or interests will not be claimed by the Client regarding the Company's Registered Trademarks or third-party Trademarks.
15. Third-party Links and Sites
15.1. The Services may contain links or use third-party sites and services, including third-party sites hosting the Client, advertisers, services, special offers or other events or activities, not owned or controlled by WPP Marketing.
The Client recognizes that WPP Marketing has no control over such Third-Party Sites, is not responsible for the availability of these sites, does not endorse and is not responsible for services, content, advertisements, products or materials present or available on third-party sites.
The Client also acknowledges and agrees that WPP Marketing shall not be liable, directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use or reliance on services, content, products or materials available on third-party sites. It is advisable to read the legal documents of these sites carefully. WPP Marketing reserves the right to cease using any link at any time.
15.2. If the Client and/or Users access third-party sites using the Services, they do so at their own risk and understand that these Terms and Conditions and our Privacy Policy do not apply to the use of such sites. The relationship between the Client and third parties is solely between them and these third parties.
16. Indemnification
16.1. The Client agrees that WPP Marketing, its licensor, licensees, employees, contractors, agents, directors and officers shall be held harmless against claims, damages, obligations, losses, liabilities, costs, debts and expenses, including legal fees, arising from the use and access to the Services, including claims resulting from data or Knowledge transmitted or received by the Client and/or Users, access or use of the Services by third parties using the Client's username and password, or breach of these Terms and Conditions and/or applicable rules or regulations.
17. Confidential Information
17.1. The Client agrees to protect as confidential and not to disclose to third parties any Confidential Information received from WPP Marketing, its related companies, or obtained in connection with the execution of the Agreement.
"Confidential Information" means information not publicly available and used, developed or obtained by WPP Marketing and/or its related companies, including information, procedures and data related to businesses, products, services, cost structures and prices, analyses, business methods and accounts, software, organizational charts, manuals, documents, production methods, processes, technology, trade secrets and any similar related information.
The Clients agree to use the Confidential Information solely to fulfill the obligations assumed under these Terms and Conditions. To maintain the information in strict confidentiality, they commit to take necessary and reasonable security measures, with the same care used to protect their own confidential information and, in no case, less than the reasonable care established by applicable law.
The clients shall take necessary technical and organizational measures to ensure the security and confidentiality of Confidential Information, prevent tampering, loss, unauthorized consultation or handling, and detect any deliberate or inadvertent unauthorized use.
18. Changes
18.1. WPP Marketing reserves the right to change these Terms and Conditions from time to time and will always publish the latest version on its website. In the case of fundamental changes, WPP Marketing will notify Clients through an additional method, such as email to the address associated with the Client’s account.
Changes may be published on the Site or URL corresponding to the Terms and Conditions; therefore, Clients should check these sites regularly. By continuing to access or use the Services after such amendments take effect, Clients accept that the amended terms are binding. If they do not agree with the new terms, they must discontinue the use of the Services immediately.
19. Responsibility exemption
19.1. The services are provided under the conditions established in these Terms and Conditions as they are currently offered. Use of the Services is at the Client’s own risk. The services are offered without any express or implied warranty, including merchantability, fitness for a particular purpose, or non-infringement of rights. WPP Marketing and its license providers do not guarantee permanent availability, zero interruption, absolute security, defect correction, or absence of viruses or harmful components.
19.2. Under no circumstances shall WPP Marketing, its affiliates, agents, directors, employees, or suppliers be liable for direct, indirect, incidental, special, or punitive damages, including business interruption, loss of profits, or other intangible losses resulting from the use or inability to use the Services. WPP Marketing will also not be liable for damages and/or losses resulting from hacking, alteration, or unauthorized access to the Client’s account or the information contained therein.
19.3. Under no circumstances shall WPP Marketing be liable for anything attributable to the Clients; use given by Clients to the Services; errors or ambiguities in Knowledge; damages that may be inflicted by Clients on third parties; injuries or damages to personal property; unauthorized access to servers and personal information; interruption or discontinuation of transmission; errors, viruses, or similar transmitted by third parties; error or omission in Knowledge; content or behavior of users or third parties that is defamatory, offensive, or illegal; or cases where the Services do not meet the user’s needs.
In no event shall WPP Marketing, its agents, directors, employees, suppliers, or licensors be liable to Clients for claims, proceedings, obligations, damages, losses, or expenses exceeding the amount paid by Clients for the services. Any knowledge downloaded or obtained through the Services is downloaded at the Client’s own risk.
19.4. WPP Marketing does not guarantee and shall not be responsible for products or services offered by third parties through its Services. WPP Marketing is not a party to these transactions and does not monitor transactions between Clients and third-party suppliers.
Considering the features of the Services, WPP Marketing may perform routine maintenance tasks and/or improvements. Due to unforeseen contingencies related to the Internet, Clients accept the risks of failures or unavailability of third-party servers and services, waiving contractual or non-contractual liability for failures, slow connectivity, or access errors for reasons not attributable to WPP Marketing.
19.5. WPP Marketing manages a high-availability service infrastructure with automatic scaling available 24/7. WPP Marketing reserves the right to perform scheduled outages, notified by email or other means, at least 24 hours in advance, for maintenance, repairs, and related tasks. Unscheduled outages may also occur in case of emergency.
19.6. If the service level falls below 99%, 10% of the invoice value will be reimbursed in the month the failure occurred; below 95%, 15%; below 90%, 20%.
19.7. Clients must immediately notify WPP Marketing of any failures in the Services. WPP Marketing will inform the nature of the failure and the expected repair time. If necessary, Clients will provide reasonable support. WPP Marketing will immediately inform if the failure is unrelated to the Service and, once repaired, will notify the Clients.
This liability limitation applies if the alleged liability is based on agreement, damage, negligence, strict liability, or otherwise, even if WPP Marketing has been advised of the possibility of such damages.
20. Cancellation and refund
20.1. To ensure platform security and the integrity of data linked to each account, when requesting cancellation, your IP and geolocation may be automatically recorded. Therefore, only the Administrator who performed the contract may request the cancellation of their own account via the Control Panel.
20.2. You may cancel your plan at any time within the first 30 days for the Annual plan or 7 days for the Monthly plan and receive a full refund. The trial period includes the first 30 days in the Annual plan or 7 days in the Monthly plan after contracting or upgrading from the free plan to a contracted plan. These periods do not apply to payments made for plan renewal.
20.3. If you upgrade an existing plan to another plan within the same application, the new upgrade will not be considered a first purchase, and you will not be entitled to a refund unless you cancel within the trial period starting from the date of the original purchase.
20.4. If you cancel your Plan during the trial period, the Plan will be canceled immediately; automatic reversal is not possible, but until the end of the plan, you may request reactivation via support ticket. If eligible for a refund or partial refund, the tax invoice will be canceled and the refund will be processed immediately.
Payment with Credit Card and PIX are refunded immediately. Depending on the card operator, it may take up to 20 business days to see the refund in the statement. For PIX, the maximum period is up to 2 business days, and for bank slips about 30 days.
20.5. If you cancel within 72 hours after contracting or upgrading the plan during the trial period, it is likely that the operation will be canceled before the payment is effectively made via Credit Card. If that occurs, instead of a refund, the payment may not be transferred from the card, and amounts may revert to the invoice within up to 20 business days from the payment date.
WPP Marketing is not responsible for any banking charges or commissions. The only way to remove these charges is through direct negotiation with your bank.
20.6. The Client acknowledges that certain processing fees charged by financial institutions or payment operators are non-refundable as they refer to services already provided at the time of payment authorization. If these fees are not returned to WPP Marketing, the refundable amount issued to the Client may be less than the originally charged amount. This difference does not constitute a refund failure, provided that the refund process has been correctly initiated and completed. Variations may also occur due to currency conversion, exchange rates, or rounding applied by networks or card issuers. Refund processing times and final statement presentation are solely determined by the card issuer.
21. Miscellaneous
These Terms and Conditions and any rights and licenses granted by this document may not be transferred or assigned by the Clients but may be assigned by WPP Marketing without restrictions. If Clients attempt to transfer or assign, such transfer or assignment shall be null and void by law.
In the unlikely event that a dispute between WPP Marketing and Clients cannot be resolved privately by WPP Marketing, both Clients and WPP Marketing agree that any claim, dispute, or controversy, excluding injunctive or equitable relief requested by WPP Marketing, arising in connection with these Terms and Conditions shall be submitted to arbitration under the rules of Brazilian Law No. 9.307, of September 23, 1996, unless expressly stated otherwise.
The arbitrator's award shall include arbitration costs, reasonable attorneys' fees, and reasonable fees for experts and witnesses. Nothing prevents WPP Marketing from seeking injunctive relief or equitable compensation before competent authorities as necessary to protect its interests.
ALL CLAIMS MUST BE PRESENTED INDIVIDUALLY BY THE PARTIES AND NOT AS CLAIMANTS OR MEMBERS OF ANY CLASS ACTION. Clients agree that, by accepting these Terms and Conditions, both the Clients and WPP Marketing WAIVE THE RIGHT TO JURY TRIAL OR PARTICIPATION IN A CLASS ACTION.
These Terms and all amendments and additional agreements made with WPP Marketing regarding the Services constitute the entire agreement between the Clients and WPP Marketing. If any provision of these Terms is deemed invalid by a competent court, it shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
No waiver regarding any term shall be considered a waiver of other terms not expressly detailed, and WPP Marketing's failure to enforce any right or provision shall not be considered a waiver of such right or provision.
WPP Marketing may provide notices required by law or for business-related purposes via email, written letter sent by regular mail, or publication on the website. Customers can choose to unsubscribe from certain types of notices by visiting the settings site. For any questions regarding these Terms and Conditions, contact WPP Marketing at wppmarketing.com.
22. Abuse
Complete or partial breach of this adhesion agreement can be reported through the company's contact details:
Email: abuse@in2.com.br
IMPORTANT: Before sending an email, have on hand the ticket number opened through WPP Marketing support WhatsApp. The ticket number is provided directly during WhatsApp service. Without this ticket, your case will not be analyzed.
Once an email is received, an automatic confirmation message is sent back. If the confirmation email is not in your main inbox, check your SPAM folder.
IN2, LLC
7345 W Sand Lake RD,
STE 210 Office 4761
Orlando, FL 32819 US