automatically welcome new customers with message
Active automationIntegrated automation to improve the shopping experience in cold cuts and catering counters
Cuatro Quesos uses automations for welcome, cart recovery, and order confirmation, optimizing communication with customers in Buenos Aires.
Summary: Reduction of manual work in communication, increased operational efficiency, keeping customers informed, and creating a message flow that promotes repurchase and loyalty.
A feature connected to the client's real routine.
Cuatro Quesos is a company specialized in dips and catering, offering cold cuts, cheeses, cold cuts, and combos with delivery in Buenos Aires. Its target audience includes local end consumers, event catering clients, and people interested in gourmet products. The company offers online discounts and requires orders 24 hours in advance. Improve communication with customers, increase conversion rate, and foster loyalty through personalized and timely automatic messages.
Implementation of automations to send welcome messages to new customers, recover abandoned carts, and automatically confirm approved orders, integrated with the Wix e-commerce platform.
01
Automatic reception of new customers
02
Abandoned Cart Recovery
03
Confirmação automática de pedidos
04
Redução do trabalho manual
The project transforms conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Ensure efficient and personalized communication for gourmet segment customers, reducing cart abandonment, quickly confirming orders, without spamming or generic messages. Setup of specific automations by WPP Marketing to welcome new customers, recover sales opportunities with cart abandonment messages, and automatically confirm orders, all integrated with the company's Wix system.
WPP Marketing resources used.
This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.
recovers customers who started but did not complete a purchase
Active automationAutomatically confirm approved orders
Active automationHow it works for the customer.
The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.
01
Automatic messages sent to new customers after registration
The company quickly understands where WhatsApp fits into the journey.
02
Sending reminders to customers who did not complete the purchase
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
Immediate confirmation of approved orders via message
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
04
Direct integration with Wix platform for data synchronization
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
Next steps in the setup.
Automation improves operational efficiency without losing the personalized touch
Relevant messages avoid spam and increase engagement
E-commerce integration is essential for agility and accuracy
Timely communication contributes to customer loyalty
Assess the implementation of segmentation for mass campaigns, allowing targeted messages to specific audiences such as new customers, at-risk clients, and recent buyers, expanding engagement potential.
Want to implement WPP Marketing on your company's WhatsApp?
WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.