WPP Marketing
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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

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Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

405 cases found
Trevopack Embalagens Household utilities · Message automation and audience segmentation

Trevopack uses automations to confirm orders, update shipping, and recover carts, with segmentation for effective communication.

Household utilities Marketing automation Segmentation
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Studio Cris Munhoz Beauty & cosmetics · Welcome automation

Studio Cris Munhoz uses automation to welcome clients and maintain efficient communication in the beauty salon.

Beauty & cosmetics Automação Mass campaigns
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Urban Police Eyewear & Accessories · Abandoned cart recovery automation

Urban Police uses automations and segmentation to optimize communication and operations in sunglasses sales.

Eyewear & Accessories Automação Segmentation
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Manuela Impressões Stationery & gifts · Message automation and segmentation for mass campaigns

Manuela Impressões uses automations and segmentation to keep customers informed and optimize sales of personalized packaging.

Stationery & gifts Automação Segmentation
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Bari Nutrition Health & supplements · Abandoned cart recovery automation

Bari Nutrition uses automations and segmentation to nurture bariatric customers with relevant, timely messages.

Health & supplements automation segmentação
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Angel M. Beber S.a. Tools & building · Message automation

Angel M. Beber S.a. uses automations for welcome messages, order confirmation and shipping updates, optimizing communication with customers.

Tools & building Communication automation E-commerce
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SINDROME Marketplaces and multi-brand stores · Message automation

SINDROME uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação Segmentation
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Mascotas Ya Pet shop · Abandoned cart recovery automation

Mascotas Ya uses automations to recover carts, confirm orders and keep customers informed about shipments.

Pet shop Marketing automation Recuperação de carrinho
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Louder.ink Fashion & accessories · Welcome automation

Louder.ink uses automation to welcome new customers and maintain segmented communication, avoiding spam.

Fashion & accessories Automação Mass campaigns
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Dama K Fashion & accessories · Abandoned cart recovery automation

Dama K uses automation to recover customers who abandon their cart, keeping them engaged and making it easy to complete the purchase.

Fashion & accessories Cart recovery automation WPP Marketing
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Estrela Da Manhã Aço Inox Jewelry and semi-jewelry · Message automation for support and sales

Estrela Da Manhã Aço Inox uses WPP Marketing automations to improve communication and sales support for semi-jewelry.

Jewelry and semi-jewelry Automação WhatsApp
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Vanilla Store Fashion & accessories · Message automation

Vanilla Store uses automations to welcome customers, recover carts, and информ customers efficiently.

Fashion & accessories Message automation Recuperação de carrinho
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Demeva Health & supplements · Message automation for order, cancellation, confirmation and purchase encouragement

Demeva uses automations for order updates, confirmations, cancellations, and purchase incentives, ensuring clear and efficient communication.

Health & supplements Automação Order confirmation
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Sagiv Baking Food & Beverage · Message automation and segmented campaigns

Sagiv Baking uses automations and segmented campaigns to optimize sales and keep customers informed.

Food & Beverage Automação Segmentation
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Só Tem Braba Fashion & accessories · Personalized message automation

A women's fitness fashion store uses automations to improve customer communication and experience.

Fashion & accessories Automação Recuperação de carrinho
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Cuatro Quesos Food & Beverage · Message automation

Cuatro Quesos uses automations for welcomes, cart recovery and order confirmation, optimizing communication with customers in Buenos Aires.

Food & Beverage Automação WPP Marketing
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Nerd Universe Fashion & accessories · Abandoned cart recovery automation

Nerd Universe uses automation and segmentation to engage geek-culture fans with personalized campaigns.

Fashion & accessories automation segmentação
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Meik Mexico Beauty & cosmetics · Mass campaigns

Meik Mexico uses targeted campaigns and mass messaging to improve the distribution and retail of vapes.

Beauty & cosmetics Mass campaigns Segmentation
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Santa Casinhola Home & Decor · Message automation

Santa Casinhola uses automations to encourage purchases, confirm orders, and update shipments, improving the customer experience.

Home & Decor Message automation Purchase incentive
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Diamond Lash Argentina Beauty & cosmetics · Fast delivery and specialized catalog

Diamond Lash Argentina offers PRO supplies for Lash Lifting with fast shipping and a focus on beauty professionals.

Beauty & cosmetics Fast delivery Specialized catalog
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Casamento Kleber & Robson Stationery & gifts · Integration

WPP Marketing supports Casamento Kleber & Robson in organization and communication without heavy use of automations or segmentation.

Stationery & gifts Integration Communication
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.