WPP Marketing
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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

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Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

405 cases found
Louder.ink Fashion & accessories · Shipping update automation

Louder.ink uses automation to notify customers about shipping and tracking, ensuring a transparent and fast experience.

Fashion & accessories Shipping update automation WPP Marketing
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Gourami Fashion & accessories · Shipping update automation

Gourami uses automation to notify customers about shipping, ensuring a smooth experience and post-purchase engagement.

Fashion & accessories Send automation WPP Marketing
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Uh Lá Lá! Semijoias BR Jewelry and semi-jewelry · Marketing automation with segmentation and mass campaigns

Ooh la la! Semijoias BR uses automations and segmentation from WPP Marketing to improve communication and engagement.

Jewelry and semi-jewelry Automação Segmentation
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El Brebaje de la Bruja Fashion & accessories · Marketing automation

A fashion store in pre-launch uses automations and segmented campaigns to engage customers and recover abandoned carts.

Fashion & accessories Marketing automation Segmentation
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AP FIT WORLD Sports & Fitness · Mass campaigns with segmentation

AP FIT WORLD uses targeted campaigns to engage customers and support physical and mental transformation.

Sports & Fitness Mass campaigns Segmentation
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Casa Washi Stationery & gifts · Order confirmation automation

Casa Washi uses automations and segmentation to notify customers and organize campaigns without spam.

Stationery & gifts automation segmentação
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Chic & Perfumados Perfumery · Message automation

Chic & Perfumados uses automations to improve communication and engagement with customers of imported perfumes.

Perfumery Message automation Recuperação de carrinho
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Etoilux Bags & handbags · Marketing automation

Etoilux uses automations and targeted campaigns to ensure personalized and efficient communication with pre-loved luxury bag customers.

Bags & handbags Marketing automation Segmentation
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Contem Bolo Home & Decor · Message automation and segmented campaigns

Contem Bolo uses automations and segmentation to communicate gift experiences efficiently and with personalization.

Home & Decor Automação Segmentation
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Tabs Perfumes Perfumery · Shipping update automation

Tabs Perfumes uses automation and segmentation to notify customers about shipping and to organize targeted campaigns.

Perfumery Send automation Segmented campaigns
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Saúde & Nutri Food & Beverage · Message automation and segmented campaigns

Saúde & Nutri uses automations and segmented campaigns to keep customers informed and engaged with ultra-frozen meal prep.

Food & Beverage automation campanhas segmentadas
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Orabolas Digital Digital products · Transactional message automation

Orabolas Digital uses WPP Marketing automations to improve communication and support in digital marketing.

Digital products Automação Automatic messages
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Vaishnavi Calendars Stationery & gifts · Message automation and segmented campaigns

Vaishnavi Calendars uses automations and targeted campaigns to optimize sales and support for personalized calendars.

Stationery & gifts Automação Segmentation
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Molbin Cell phones & accessories · Segmented message automation

Molbin uses automations and segmentation to engage iPhone accessory customers with personalized, efficient messages.

Cell phones & accessories Automação Segmentation
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Jennyronn Personalizados Stationery & gifts · Message automation

Jennyronn Personalizados uses automations to engage customers and optimize sales of customized products.

Stationery & gifts automation automated messages
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Brazil Beauty Makeup Beauty & cosmetics · Shipping update automation

Brazil Beauty Makeup uses automations and segmentation to engage customers of Brazilian cosmetics in the USA.

Beauty & cosmetics Communication automation Segmentation
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Loja Sempre Linda Bolsas Bags & handbags · Abandoned cart recovery automation

Loja Sempre Linda Bolsas uses automations and segmentation to improve communication and recover sales.

Bags & handbags Abandoned cart recovery automation Order confirmation
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Loja Fernazzi Household utilities · Abandoned cart recovery automation

Fernazzi store uses automation to recover customers who abandon their carts, improving engagement and shopping experience.

Household utilities automação de recuperação de carrinho Nuvemshop integration
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Deep Collection Fashion & accessories · Message automation

Deep Collection uses automations to welcome customers and confirm orders, ensuring fast and organized communication.

Fashion & accessories Automação Mensagens automatizadas
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Muhl Company Auto parts & accessories · Message automation

Muhl Company uses automations to notify customers and confirm orders, optimizing the distribution of automotive accessories.

Auto parts & accessories automation automated messages
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IBMF Cursos Digital products · Message automation

IBMF Cursos uses automations to welcome and motivate healthcare professionals, enhancing engagement in its specialized courses.

Digital products Automação Mensagens automatizadas
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Trevie Footwear · Segmented campaigns

Trevie uses WPP Marketing to keep customers informed and organize targeted campaigns for women's footwear.

Footwear campanhas segmentadas e-commerce integration
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Loja Santo Anjo Jewelry and semi-jewelry · Segmented mass campaigns

Loja Santo Anjo uses mass campaigns to engage Catholic customers with religious articles and semi-jewelry, avoiding generic communication.

Jewelry and semi-jewelry campanhas em massa segmentação
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Cismopro Multiservicios Tools & building · Message automation

Cismopro Multiservicios uses welcome automation to improve support for new customers in maintenance and repairs.

Tools & building Message automation Welcome
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