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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

556 cases found
Skull Shop Br Fashion & accessories · Mass messages

Skull Shop Br uses WPP Marketing's segmentation and automations for effective campaigns and engagement.

Fashion & accessories Mass campaigns Segmentation
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Laona Fashion & accessories · Mass messages

Laona uses targeted campaigns to communicate with women seeking comfort and quality, avoiding generic messages.

Fashion & accessories campanhas em massa segmentação
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Senhorita Tricot Fashion & accessories · Recuperacao de carrinho abandonado

A knitwear online fashion store uses automation for cart recovery and targeted campaigns, avoiding spam and improving engagement.

Fashion & accessories Marketing automation Recuperação de carrinho
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Desluz Electronics & Computers · Recuperacao de carrinho abandonado

Desluz uses automations to recover customers and segmentation to avoid spam.

Electronics & Computers Cart recovery automation Pending payment automation
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Savani Footwear · Welcome for new customers

Savani uses automations and segmentation to engage customers and organize effective campaigns in fashion and footwear.

Footwear Automação Segmentation
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Doiseff Fashion & accessories · Welcome for new customers

Doiseff uses automations and segmentation to engage customers with personalized messages and keep communication efficient.

Fashion & accessories automation segmentação
See case
Ana Mello Footwear · Recuperacao de carrinho abandonado

Ana Mello uses automations and segmentation to improve communication and sales recovery.

Footwear Automação Recuperação de carrinho
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Smart Gayrimenkul Tools & building · Welcome for new customers

Smart Gayrimenkul uses automation and segmentation to improve communication and engagement with clients in the real estate sector.

Tools & building Automação Segmentation
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A Otra Cosa Fashion & accessories · Welcome for new customers

Otra Cosa uses automations and segmentation to strengthen relationships and optimize sales in independent fashion.

Fashion & accessories Marketing automation Segmentation
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Montañita Jewelry and semi-jewelry · Mass messages

Montañita uses WPP Marketing for targeted campaigns and automated messages, highlighting handcrafted jewelry and sustainability.

Jewelry and semi-jewelry Mass campaigns Segmentation
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Kala.Baza Fashion & accessories · Recuperacao de carrinho abandonado

Kala.Baza uses WPP Marketing automations and segmentation to recover carts and notify customers.

Fashion & accessories Cart recovery automation Shipping update
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Pickeasy Food & Beverage · Solicitacao de avaliacao

Pickeasy uses automations to recover carts, confirm orders, and encourage repurchases, keeping customers informed and engaged.

Food & Beverage Marketing automation Recuperação de carrinho
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Life Like Household utilities · Order cancellation

Life Like uses automation and segmentation to engage customers with personalized messages, highlighting its premium design and finish.

Household utilities automation segmentação
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M Five Makes E CosmÉticos Beauty & cosmetics · Welcome for new customers

M Five Makes E CosmÉticos uses automations and segmentation to improve communication and engagement with makeup and skincare customers.

Beauty & cosmetics automation segmentação
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Estilo Natural Lingerie Fashion & accessories · Recuperacao de carrinho abandonado

Estilo Natural Lingerie uses automations and segmentation to improve the shopping experience and build customer loyalty.

Fashion & accessories Marketing automation Recuperação de carrinho
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Fashion Dog Distribuidora Pet shop · Welcome for new customers

Fashion Dog uses automations and segmentation to engage customers of grooming and bathing accessories, avoiding generic messages.

Pet shop Marketing automation Segmentation
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Syes | Ropa Para Tu Talle Fashion & accessories · Order cancellation

Syes uses automations and segmentation to communicate inclusive fashion without spam, keeping customers informed and encouraging repeat purchases.

Fashion & accessories Automação Segmentation
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Preciosa Fashion & accessories · Mass messages

Preciosa uses segmentation and mass campaigns to engage customers of women's intimates fashion.

Fashion & accessories campanhas em massa segmentação
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Azuya Beauty & cosmetics · Order cancellation

Azuya uses automations and segmentation to improve relationships with anti-aging skincare customers.

Beauty & cosmetics Marketing automation Segmentation
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Mayelmoda Fashion & accessories · Welcome for new customers

Mayelmoda uses automations and segmentation to improve engagement and repeat purchases in men's fashion.

Fashion & accessories Marketing automation Segmentation
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OverdripBr Fashion & accessories · Solicitacao de avaliacao

OverdripBr uses WPP Marketing automations and segmentation to engage customers and recover sales.

Fashion & accessories Automação Segmentation
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Refrigeração E Ar Condici Tools & building · Welcome for new customers

Refrigeração E Ar Condici uses automations and segmentation to improve customer communication and support.

Tools & building Message automation Segmentation
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Indumentaria Wassa Fashion & accessories · Mass messages

Indumentaria Wassa uses segmentation and mass campaigns to engage women's fashion customers with relevant messages.

Fashion & accessories Mass campaigns Segmentation
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Ana Arruda Joias Jewelry and semi-jewelry · Welcome for new customers

Ana Arruda Joias uses automations and segmentation to engage customers and recover carts, avoiding generic messaging.

Jewelry and semi-jewelry Marketing automation Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.