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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

111 cases found
Saúde & Nutri Food and beverages · Welcome for new clients

Saúde & Nutri uses automations and segmented campaigns to keep customers informed and engaged with ultra-frozen meal prep.

Food and beverages automation campanhas segmentadas
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Vaishnavi Calendars Stationery and gifts · Welcome for new clients

Vaishnavi Calendars uses automations and segmented campaigns to optimize sales and service of personalized calendars.

Stationery and gifts Automação Segmentation
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Molbin Cell phones and accessories · Welcome for new clients

Molbin uses automations and segmentation to engage iPhone accessory customers with personalized and efficient messages.

Cell phones and accessories Automação Segmentation
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Brazil Beauty Makeup Beauty and cosmetics · Order cancellation

Brazil Beauty Makeup uses automations and segmentation to engage Brazilian cosmetics customers in the USA.

Beauty and cosmetics Communication automation Segmentation
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Loja Sempre Linda Bolsas Bags and suitcases · Recuperacao de carrinho abandonado

Loja Sempre Linda Bolsas uses automations and segmentation to improve communication and recover sales.

Bags and suitcases Abandoned cart recovery automation Order confirmation
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IBMF Cursos Digital products · Welcome for new clients

IBMF Cursos uses automations to welcome and encourage health professionals, enhancing engagement in their specialized courses.

Digital products Automação Mensagens automatizadas
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Loja Santo Anjo Jewelry and semi-jewelry · Bulk messages

Loja Santo Anjo uses mass campaigns to engage Catholic customers with religious articles and semi-jewels, avoiding generic communication.

Jewelry and semi-jewelry campanhas em massa segmentação
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Studio Cris Munhoz Beauty and cosmetics · Welcome for new clients

Studio Cris Munhoz uses automation to welcome clients and maintain efficient communication in the beauty salon.

Beauty and cosmetics Automação Mass campaigns
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Manuela Impressões Stationery and gifts · Welcome for new clients

Manuela Impressões uses automations and segmentation to keep clients informed and optimize sales of customized packaging.

Stationery and gifts Automação Segmentation
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Mascotas Ya Pet shop · Recuperacao de carrinho abandonado

Mascotas Ya uses automations to recover carts, confirm orders, and keep customers informed about shipments.

Pet shop Marketing automation Recuperação de carrinho
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Louder.ink Fashion and accessories · Welcome for new clients

Louder.ink uses automation to welcome new customers and maintain segmented communication, avoiding spam.

Fashion and accessories Automação Mass campaigns
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Sagiv Baking Food and beverages · Order cancellation

Sagiv Baking uses automations and segmented campaigns to optimize sales and keep customers informed.

Food and beverages Automação Segmentation
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Nerd Universe Fashion and accessories · Recuperacao de carrinho abandonado

Nerd Universe uses automation and segmentation to engage nerd culture fans with personalized campaigns.

Fashion and accessories automation segmentação
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Meik Mexico Beauty and cosmetics · Bulk messages

Meik Mexico uses segmented campaigns and mass messages to improve distribution and retail of vapes.

Beauty and cosmetics Mass campaigns Segmentation
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Santa Casinhola Home and decor · First purchase incentive

Santa Casinhola uses automations to encourage purchases, confirm orders, and update shipments, improving the customer experience.

Home and decor Message automation Purchase incentive
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.