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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

557 cases found
Sancte Ioseph Store Fashion & accessories · Welcome for new customers

Sancte Ioseph Store uses automations and segmentation to improve relationships and sales of rosaries and religious accessories.

Fashion & accessories Automação Segmentation
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Mishqan Fashion & accessories · Welcome for new customers

Mishqan uses automations and segmentation to engage customers with personalized messages and maintain the communication flow.

Fashion & accessories Automação Segmentation
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Amor de Crochet Home & Decor · Welcome for new customers

Amor de Crochet uses automations and segmentation to engage customers and showcase its unique handcrafted pieces.

Home & Decor Automação Segmentation
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Bella Manuela Beauty & cosmetics · Welcome for new customers

Bella Manuela uses automations and segmentation to engage handcrafted cosmetics customers with personalized messages.

Beauty & cosmetics Marketing automation Segmentation
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Clotex Fashion & accessories · Recuperacao de carrinho abandonado

Clotex uses automation to recover customers who abandon their carts, maintaining segmented and effective communication.

Fashion & accessories Automação de Recuperação de Carrinho E-commerce
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Glore Beauty & cosmetics · Welcome for new customers

Glore uses automations and segmentation to personalize communication and improve the shopping experience for premium beauty products.

Beauty & cosmetics Marketing automation Segmentation
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Atom Auto parts & accessories · Order cancellation

Atom uses WPP Marketing's automations and segmentation to engage automotive accessories customers with relevant messages.

Auto parts & accessories Automação Segmentation
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Nai Beachwear Fashion & accessories · Solicitacao de avaliacao

Nai Beachwear uses automations and segmentation to personalize communication and strengthen relationships with customers of handcrafted swimwear.

Fashion & accessories Marketing automation Segmentation
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Brasilidade Têxtil Fashion & accessories · Recuperacao de carrinho abandonado

Brasilidade Têxtil uses automations and segmentation to optimize sales and customer communication in its fabric e-commerce.

Fashion & accessories Marketing automation Recuperação de carrinho
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Liquida Moda E Oferta Fashion & accessories · Welcome for new customers

Liquida Moda E Oferta uses automations and segmentation to improve customer communication and experience.

Fashion & accessories Marketing automation Customer segmentation
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Closet Da Pie Fashion & accessories · Recuperacao de carrinho abandonado

Closet Da Pie uses automations and segmentation to recover carts and notify customers about shipping.

Fashion & accessories Marketing automation Recuperação de carrinho
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Replicas Planet Fashion & accessories · Welcome for new customers

Replicas Planet uses automations and segmentation to engage customers and optimize women's fashion sales.

Fashion & accessories Marketing automation Segmentation
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Laryssa Santos Digital products · Confirmacao de pedido

Laryssa Santos uses order confirmation automation and targeted campaigns for digital molds.

Digital products Order confirmation automation Segmentation
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Vitalux Digital products · Mass messages

Vitalux uses targeted campaigns to connect with theatrical and cultural audiences, avoiding generic messages.

Digital products Mass campaigns Segmentation
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Lingerie Vittorino Intima Fashion & accessories · First-purchase incentive

Lingerie Vittorino Intima uses automation and segmentation to encourage first purchases and avoid generic communication.

Fashion & accessories Marketing automation Segmentation
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Gpi Brasil Consultorias Digital products · Welcome for new customers

Gpi Brasil Consultorias modernizes public administration with digital training and customized automations via WPP Marketing.

Digital products Marketing automation Segmentation
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Watermelon Objetos Stationery & gifts · Recuperacao de carrinho abandonado

Watermelon Objetos uses automation to recover abandoned carts and run segmented campaigns, avoiding spam and improving engagement.

Stationery & gifts Cart recovery automation Segmented campaigns
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Vânia Moda Íntima Fashion & accessories · Recuperacao de carrinho abandonado

Vânia Moda Íntima uses automations and segmentation to improve communication and wholesale sales.

Fashion & accessories Message automation Segmentation
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Eros Essências | As Mais Perfumery · Welcome for new customers

Eros Essências uses automations and segmentation to engage customers and drive repeat purchases with personalized messages.

Perfumery Automação Segmentation
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Myraka Almacén De Frío Food & Beverage · Repurchase with coupon

Myraka Almacén De Frío uses automation and segmentation to encourage repeat purchases and avoid generic communication.

Food & Beverage Marketing automation Segmentation
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Mooca Discos Marketplaces and multi-brand stores · Repurchase with coupon

Mooca Discos uses repurchase automation and segmented campaigns to keep customers active and engaged.

Marketplaces and multi-brand stores repurchase automation campanhas segmentadas
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Nobre Tapetes De Couro Home & Decor · Welcome for new customers

Nobre Tapetes De Couro uses automations and segmentation to engage customers with personalized messages and maintain a premium experience.

Home & Decor Automação Segmentation
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TuEverest.com Food & Beverage · Atualizacao de envio

TuEverest.com uses automations for order confirmation and shipping updates, ensuring customers stay informed.

Food & Beverage Automação Order confirmation
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Pizzaria El Capitolio Food & Beverage · Welcome for new customers

Pizzaria El Capitolio uses automations and segmentation to improve the online ordering and delivery experience.

Food & Beverage Marketing automation Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.