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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

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Filter by store category, feature used, or brand name to find examples close to your operation.

353 cases found
Marpax Stationery and gifts · Recuperacao de carrinho abandonado

Marpax uses automation for cart recovery and segmentation for campaigns, optimizing communication with bindery and craft customers.

Stationery and gifts Marketing automation Recuperação de carrinho
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Oliline Electronics and IT · Welcome for new clients

Oliline uses automation and segmentation to enhance communication with audiovisual event clients in Kigali.

Electronics and IT Message automation Segmentation
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Yose Beauty and cosmetics · Welcome for new clients

Yose uses automation and segmentation to engage skincare clients with relevant messages and avoid spam.

Beauty and cosmetics automation segmentação
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Extreme Death Fashion and accessories · Recuperacao de carrinho abandonado

Extreme Death uses automation to recover sales and segmented campaigns for specific audiences.

Fashion and accessories Abandoned cart recovery automation Segmented campaigns
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Guapa Loca Footwear · Recuperacao de carrinho abandonado

Guapa Loca uses WPP Marketing automations to recover carts, encourage first purchases, and keep customers informed.

Footwear Marketing automation Segmentation
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Swechhagruhi Household utilities · Bulk messages

Swechhagruhi uses segmented campaigns and automation to promote cleanliness and sustainability in Nashik.

Household utilities Mass campaigns Segmentation
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Riarimar Modas Fashion and accessories · Welcome for new clients

Riarimar Modas uses automation and segmentation to engage customers and optimize sales in the fashion e-commerce.

Fashion and accessories automation segmentação
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LingoSound Electronics and IT · Recuperacao de carrinho abandonado

LingoSound uses automation and segmentation to engage clients and optimize sales of translator headphones.

Electronics and IT Automação Segmentation
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Guaritore Lenços Fashion and accessories · Welcome for new clients

Guaritore Lenços uses automation and targeted campaigns to improve the experience and encourage repeat purchases.

Fashion and accessories Marketing automation Segmentation
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Woman In Love Fashion and accessories · Recuperacao de carrinho abandonado

Woman In Love uses automations and segmentation to engage clients and optimize sales in women's fashion.

Fashion and accessories Automação Recuperação de carrinho
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SIDE B Fashion and accessories · Solicitacao de avaliacao

SIDE B uses automation and segmentation to improve communication and engagement with customers of comfortable and timeless fashion.

Fashion and accessories Automação Segmentation
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Virtuous Fashion and accessories · Welcome for new clients

Virtuous uses automation and segmentation to improve relationships and engagement with female fashion customers.

Fashion and accessories Automação Segmentation
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Fogo & Art Home and decor · Welcome for new clients

Fogo & Art uses automation and segmentation to enhance relationships and the fireplace shopping experience.

Home and decor Automação Segmentation
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Lineup.capilar Beauty and cosmetics · Order cancellation

Lineup.capilar uses automation and segmentation to optimize communication and encourage repurchase in hair care.

Beauty and cosmetics Automação Segmentation
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Ateliê Pequenos Mimos Babies and maternity · Order cancellation

Ateliê Pequenos Mimos uses automations and segmentation for effective communication with customers of baby products.

Babies and maternity Automação Segmentation
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Califa Brand Optics and accessories · Recuperacao de carrinho abandonado

Califa Brand uses automations and segmentation to improve communication and customer loyalty.

Optics and accessories Automação Segmentation
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ARA Restaurante de Sobremesas Food and beverages · Welcome for new clients

ARA Restaurante uses automations and segmentation to personalize contact with clients and optimize operations.

Food and beverages Message automation Segmentation
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Nuveo Beauty and cosmetics · Recuperacao de carrinho abandonado

Nuveo uses automation to recover abandoned carts, keeping customers engaged and increasing conversion.

Beauty and cosmetics Automação de Recuperação de Carrinho Segmentation
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Vosser Fashion and accessories · Recuperacao de carrinho abandonado

Vosser uses automations and segmentation to engage clients and optimize online sales.

Fashion and accessories Cart recovery automation Shipment update
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Slim Plus Health and supplements · Recuperacao de carrinho abandonado

Slim Plus uses automation and segmentation to enhance communication and sales of supplements.

Health and supplements Cart recovery automation Shipment update
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Tricot Life Fashion and accessories · Welcome for new clients

Tricot Life uses automations and segmentation to engage clients and optimize sales in the women's knitwear fashion segment.

Fashion and accessories Automação Segmentation
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Vânia Moda Íntima Fashion and accessories · Order cancellation

Vânia Moda Íntima uses automations and segmentation to improve communication and shopping experience in wholesale.

Fashion and accessories Automação Segmentation
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BORJA Shoes Footwear · Recuperacao de carrinho abandonado

BORJA Shoes uses automation to retarget customers who abandon carts, with segmentation that avoids spam.

Footwear Cart recovery automation Segmentation
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Pet Trevo Pet shop · Order cancellation

Pet Trevo uses automation and segmentation to improve communication, support, and re-purchase of pet products.

Pet shop Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.