WPP Marketing
Language and currency
Log in
Plans
Customers
Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
Search the site
Language and currency

See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

495 cases found
Salud Ayurveda Con Camill Health & supplements · Message automation and audience segmentation

Salud Ayurveda Con Camill uses automations and segmentation for personalized and efficient communication in Ayurvedic consultations and treatments.

Health & supplements Automação Segmentation
See case
Recrute RH Digital products · First-purchase incentive automation

Recrute RH uses automation and segmentation to improve talent management and customer engagement.

Digital products Active automation Segmentation
See case
Motorbull Protetor De Moto Auto parts & accessories · Welcome message automation

Motorbull uses automation and segmentation to communicate advanced engine protection and keep customers engaged.

Auto parts & accessories Automação Segmentation
See case
Naty Kitty Store Digital products · Order confirmation automation

Naty Kitty Store uses automation to confirm orders and segmentation to avoid spam, optimizing communication with gamers.

Digital products Order confirmation automation Segmentation
See case
Banca 2 Rancho Nativo Food & Beverage · Order confirmation automation

Banca 2 Rancho Nativo uses automation to confirm orders and targeted campaigns for distinct audiences.

Food & Beverage Order confirmation automation Segmented campaigns
See case
Studio Baroni Beauty & cosmetics · Message automation and audience segmentation

Studio Baroni uses automations and segmentation to improve relationships and engagement with its customers.

Beauty & cosmetics automation segmentação
See case
Yosef Menswear Fashion & accessories · Message automation and segmentation for mass campaigns

Yosef Menswear uses automations and segmentation to improve relationships and communication with men's fashion customers.

Fashion & accessories Automação Segmentation
See case
Essence Moda Íntima Fashion & accessories · Marketing automation with segmentation for mass campaigns

Lingerie store that uses automations and segmentation to personalize service and keep customers informed.

Fashion & accessories Automação Segmentation
See case
Sissilice Stationery & gifts · Message automation and audience segmentation

Sissilice uses automations and segmentation to keep customers informed and engaged with personalized stationery.

Stationery & gifts Automação de Marketing Segmentation
See case
The Little Baker by Mansi Food & Beverage · Message automation and campaign segmentation

Artisanal bakery uses automations and segmentation to engage customers with personalized messages and automatic confirmations.

Food & Beverage Automação Segmentation
See case
Bibelô Designer Home & Decor · Message automation and audience segmentation

Bibelô Designer uses automations and segmentation to engage customers with personalized messages and order updates.

Home & Decor Automação Segmentation
See case
Moda Mia Fashion & accessories · Communication automation and audience segmentation

Moda Mia uses automations and segmentation to improve communication, inform customers, and organize campaigns.

Fashion & accessories Automação Segmentation
See case
Rice Botanica Beauty & cosmetics · Welcome automation with audience segmentation

Rice Botanica uses automation and segmentation to communicate with customers through personalized messages, enhancing their self-care ritual.

Beauty & cosmetics automation segmentação
See case
Luben Home & Decor · Message automation and audience segmentation

Luben uses automations and segmentation to keep customers informed and engaged with pet-friendly products.

Home & Decor Automação Segmentation
See case
Sweevie Brasil Health & supplements · Message automation and audience segmentation

Sweevie Brasil uses automations and segmentation to communicate with customers using personalized messages, keeping them informed and encouraging repeat purchases.

Health & supplements Automação Segmentation
See case
PideBros Food & Beverage · Message automation and audience segmentation

PideBros uses automations and segmentation to communicate with customers in a personalized way, keeping them informed and engaged.

Food & Beverage Marketing automation Audience targeting
See case
Loja do Autista - Loja Online TEA Babies & Maternity · Abandoned cart recovery automation

Loja do Autista uses segmentation and automation to improve the shopping experience for families with children on the autism spectrum.

Babies & Maternity Automação Segmentation
See case
Centro de Diagnóstico Clínico Health & supplements · Message automation

Centro de Diagnóstico Clínico uses automations and segmentation for efficient and ethical communication with its patients.

Health & supplements Automação Segmentation
See case
Lyanna Laços Fashion & accessories · Order confirmation automation

Lyanna Laços uses automation to confirm orders, ensuring fast, organized communication with customers of children's accessories.

Fashion & accessories Order confirmation automation WPP Marketing
See case
DAC PRO Health & supplements · Abandoned cart recovery automation

DAC PRO uses automation to recover abandoned carts and segments audiences to avoid spam.

Health & supplements Abandoned cart recovery automation Segmentation
See case
Virtuous Fashion & accessories · Abandoned cart recovery automation

Virtuous uses automation to recover customers who abandon carts, avoiding generic messaging by segmenting with tags.

Fashion & accessories Cart recovery automation Segmentation
See case
Royal Myers Fashion & accessories · Message automation and audience segmentation

Royal Myers uses automations and segmentation to improve communication and order management in the online store.

Fashion & accessories Automação Segmentation
See case
Natural Babies & Maternity · Message automation and audience segmentation

Natural uses automations and segmentation to improve communication and experience in children's fashion.

Babies & Maternity Marketing automation Segmentation
See case
Tau Stationery & gifts · Welcome message automation

Tau uses WPP Marketing automation and segmentation to personalize communication and optimize sales of stationery and promotional gifts.

Stationery & gifts Automação Segmentation
See case

Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.