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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

557 cases found
Milartes Stencil Home & Decor · Recuperacao de carrinho abandonado

Milartes Stencil uses automation to recover customers and segmentation for targeted campaigns.

Home & Decor Marketing automation Abandoned cart recovery
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Tuttofeno Household utilities · Recuperacao de carrinho abandonado

Tuttofeno uses automation to recover abandoned carts and segmentation to avoid spam, keeping customers engaged.

Household utilities Cart recovery automation Segmentation
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Arquibancada 07 Fashion & accessories · Mass messages

Sports fashion store uses targeting and mass messaging to engage fans without generating spam.

Fashion & accessories Mass campaigns Segmentation
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ZimÀ Essentials Jewelry and semi-jewelry · Welcome for new customers

ZimÀ Essentials uses automations and segmentation to enhance communication and the shopping experience.

Jewelry and semi-jewelry Automação de Marketing Segmentation
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Distribuidora Chanchamayo Household utilities · Welcome for new customers

Distribuidora Chanchamayo uses automations and segmentation to improve communication and customer service.

Household utilities Marketing automation Segmentation
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Sevamate Home & Decor · Recuperacao de carrinho abandonado

Sevamate uses automations and segmentation to recover carts, encourage first purchases, and drive repurchase.

Home & Decor Automação Segmentation
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Ncskin Professional Beauty & cosmetics · Welcome for new customers

Ncskin Professional uses automations for welcome messages, confirmation and shipping updates, improving customer service and communication.

Beauty & cosmetics Message automation WPP Marketing
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Star Concept Fashion & accessories · Payment pending

Star Concept uses WPP Marketing automation and segmentation for personalized communication and payment recovery.

Fashion & accessories Message automation Segmentation
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D´Bella Cosméticosbr Beauty & cosmetics · Welcome for new customers

D'Bella Cosméticosbr uses automation and segmentation to personalize communication and keep customers informed.

Beauty & cosmetics Automação Segmentation
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Casa Trendy Home & Decor · Mass messages

Casa Trendy uses targeted campaigns and automations to improve communication and engagement with home décor customers.

Home & Decor campanhas em massa segmentação
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Loja Oficial Do Sampaio Fashion & accessories · Welcome for new customers

Loja Oficial Do Sampaio uses automations and segmentation to improve communication and fan experience.

Fashion & accessories Automação Segmentation
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Boxpeepr Household utilities · Mass messages

Boxpeepr uses WPP Marketing for targeted campaigns that avoid spam and keep customers informed about bathroom products.

Household utilities Mass campaigns Segmentation
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Arianys Baby Fashion & accessories · Recuperacao de carrinho abandonado

Arianys Baby uses automations and segmentation to recover carts and remind about payments, improving the shopping experience.

Fashion & accessories Abandoned cart recovery automation Pending payment automation
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Dimple Store Household utilities · Atualizacao de envio

Housewares store uses automation to update customers and segmentation to avoid spam.

Household utilities Automação Segmentation
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Benchy Marketplaces and multi-brand stores · Welcome for new customers

Benchy uses automations and segmentation to improve communication and build customer loyalty in a toy marketplace.

Marketplaces and multi-brand stores Automação Segmentation
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BeidÊ Fashion & accessories · Mass messages

BeidÊ uses segmentation and mass campaigns to engage plus-size women's jeans customers.

Fashion & accessories campanhas em massa segmentação
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Detalhadamente Stationery & gifts · Welcome for new customers

Uses WPP Marketing automations and segmentation in detail to keep customers informed and engaged.

Stationery & gifts Automação Segmentation
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Vertiqo Fashion & accessories · Welcome for new customers

Vertiqo uses automations and segmentation to improve the customer experience and communication.

Fashion & accessories Automação Segmentation
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Purefarm Health & supplements · Recuperacao de carrinho abandonado

Purefarm uses WPP Marketing to recover abandoned carts and to segment audiences, avoiding generic messages and improving the customer experience.

Health & supplements Abandoned cart recovery automation Segmentation
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Use Tenis Best Footwear · Recuperacao de carrinho abandonado

Use Tenis Best uses automation to recover customers who abandon carts and segments audiences for personalized campaigns.

Footwear Automação de Recuperação de Carrinho Segmentation
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Amissah Jewelry and semi-jewelry · First-purchase incentive

Amissah uses automation to encourage first-time purchases, focusing on durable and elegant women's jewelry.

Jewelry and semi-jewelry Marketing automation Segmentation
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Luma Loungewear Fashion & accessories · Welcome for new customers

Luma Loungewear uses automation and segmentation to keep customers informed and engaged.

Fashion & accessories Automação Segmentation
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Nm Intimates Fashion & accessories · Recuperacao de carrinho abandonado

Nm Intimates uses automation to recover abandoned carts and segments audiences for personalized communication.

Fashion & accessories Abandoned cart recovery automation Segmentation
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Farolli Joias Jewelry and semi-jewelry · Welcome for new customers

Farolli Joias uses automations and segmentation to improve communication and retain customers of 18k gold jewelry.

Jewelry and semi-jewelry automation segmentação
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.