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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

245 cases found
Fogo & Art Home and decor · Welcome for new clients

Fogo & Art uses automation and segmentation to enhance relationships and the fireplace shopping experience.

Home and decor Automação Segmentation
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Lineup.capilar Beauty and cosmetics · Order cancellation

Lineup.capilar uses automation and segmentation to optimize communication and encourage repurchase in hair care.

Beauty and cosmetics Automação Segmentation
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Ateliê Pequenos Mimos Babies and maternity · Order cancellation

Ateliê Pequenos Mimos uses automations and segmentation for effective communication with customers of baby products.

Babies and maternity Automação Segmentation
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Califa Brand Optics and accessories · Recuperacao de carrinho abandonado

Califa Brand uses automations and segmentation to improve communication and customer loyalty.

Optics and accessories Automação Segmentation
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ARA Restaurante de Sobremesas Food and beverages · Welcome for new clients

ARA Restaurante uses automations and segmentation to personalize contact with clients and optimize operations.

Food and beverages Message automation Segmentation
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Nuveo Beauty and cosmetics · Recuperacao de carrinho abandonado

Nuveo uses automation to recover abandoned carts, keeping customers engaged and increasing conversion.

Beauty and cosmetics Automação de Recuperação de Carrinho Segmentation
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Vosser Fashion and accessories · Recuperacao de carrinho abandonado

Vosser uses automations and segmentation to engage clients and optimize online sales.

Fashion and accessories Cart recovery automation Shipment update
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Slim Plus Health and supplements · Recuperacao de carrinho abandonado

Slim Plus uses automation and segmentation to enhance communication and sales of supplements.

Health and supplements Cart recovery automation Shipment update
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Tricot Life Fashion and accessories · Welcome for new clients

Tricot Life uses automations and segmentation to engage clients and optimize sales in the women's knitwear fashion segment.

Fashion and accessories Automação Segmentation
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Vânia Moda Íntima Fashion and accessories · Order cancellation

Vânia Moda Íntima uses automations and segmentation to improve communication and shopping experience in wholesale.

Fashion and accessories Automação Segmentation
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BORJA Shoes Footwear · Recuperacao de carrinho abandonado

BORJA Shoes uses automation to retarget customers who abandon carts, with segmentation that avoids spam.

Footwear Cart recovery automation Segmentation
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Pet Trevo Pet shop · Order cancellation

Pet Trevo uses automation and segmentation to improve communication, support, and re-purchase of pet products.

Pet shop Automação Segmentation
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GOGA Fashion and accessories · Recuperacao de carrinho abandonado

GOGA uses automations and segmentation to recover carts, inform shipments, and stimulate repurchase.

Fashion and accessories Marketing automation Recuperação de carrinho
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Electrolucena Electronics and IT · Welcome for new clients

Electrolucena uses automation and segmentation to improve communication, inform about orders, and foster repeat business.

Electronics and IT Message automation Audience segmentation
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RJDiehl Tools and construction · Pending payment

RJDiehl uses payment automations and segmentation to prevent spam and keep customers informed.

Tools and construction Order confirmation automation Pending payment automation
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Cogite | Camisetas Literárias Fashion and accessories · Atualizacao de envio

Cogite uses automation to update customers about shipments, ensuring a quick and efficient experience.

Fashion and accessories Shipping update automation Integração Nuvemshop
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Loja Rohse Moraes Fashion and accessories · Welcome for new clients

Rohse Moraes store uses automations and segmentation to enhance relationships and shopping experience in fashion and accessories.

Fashion and accessories Marketing automation Segmentation
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Tanti Store Pet shop · Welcome for new clients

Tanti Store uses automation and segmentation for effective communication and customer loyalty among pet lovers.

Pet shop Automação Segmentation
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Pampa Herramientas Tools and construction · Recuperacao de carrinho abandonado

Pampa Herramientas utilizes automations to recover abandoned carts and manage pending payments, enhancing the customer experience.

Tools and construction Marketing automation Abandoned Cart Recovery
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Montclair Paris Fashion and accessories · Recuperacao de carrinho abandonado

Montclair Paris uses automations and segmentation to improve communication and relationships with their luxury streetwear fashion customers.

Fashion and accessories Marketing automation Segmentation
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Belashape Health and supplements · Atualizacao de envio

Belashape uses automations and segmentation to inform customers about orders and shipping, avoiding generic messages.

Health and supplements Automação Segmentation
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Cápsulashop Fashion and accessories · Recuperacao de carrinho abandonado

Capsulashop uses automations and segmentation to recover carts, encourage first purchase, and inform about shipping.

Fashion and accessories Marketing automation Recuperação de carrinho
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Ninashoes Footwear · Order cancellation

Ninashoes uses automations and segmentation to improve communication, support, and repeat purchases in the footwear segment.

Footwear Automação Segmentation
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Wonder Size Fashion and accessories · Order cancellation

Wonder Size uses automations and segmentation to inform customers and personalize communication in plus-size fashion with a technological focus.

Fashion and accessories Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.