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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

487 cases found
Di-nare Home & Decor · Message automation and audience segmentation

Di-nare uses automations and segmentation to keep customers informed and organize efficient campaigns.

Home & Decor Marketing automation Segmentation
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Espaciovivo Household utilities · Message automation and segmentation for mass campaigns

Espaciovivo uses automations and segmentation to improve communication with household utilities customers.

Household utilities Marketing automation Segmentation
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Toxic Shine Olavarria Auto parts & accessories · Message automation and audience segmentation

Toxic Shine Olavarria uses WPP Marketing automations and segmentation to improve communication and engagement with vehicle aesthetics clients.

Auto parts & accessories Automação Segmentation
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Megwari Store Digital products · Welcome message automation

Megwari Store uses an integrated financial platform with welcome automation and segmentation for effective communication.

Digital products Marketing automation Segmentation
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LEM'S Fashion & accessories · Mass campaigns with segmentation

LEM'S uses WPP Marketing for targeted campaigns, avoiding spam and prioritizing premium customers.

Fashion & accessories campanhas em massa segmentação
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Medilife Dermo Beauty & cosmetics · Welcome automation

Medilife Dermo uses welcome automation and segmentation for effective communication in dermocosmetics.

Beauty & cosmetics Automação Segmentation
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Bioslov Beauty & cosmetics · Message automation and audience segmentation

Bioslov uses automations and segmentation to improve communication and engagement with professional cosmetics customers.

Beauty & cosmetics Automação Segmentation
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Cugginibeyker Fashion & accessories · Abandoned cart recovery automation

Cugginibeyker uses automation to recover abandoned carts, keep customers engaged, and increase sales opportunities.

Fashion & accessories Abandoned cart recovery automation Segmentation
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תיאטרון לילדים ולנוער באר Stationery & gifts · Segmented message automation

Children's theater uses automations and segmentation to engage families and young people with personalized messages.

Stationery & gifts Automação Segmentation
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A@LY FASHIONS Fashion & accessories · Message automation and campaign segmentation

A@LY FASHIONS uses WPP Marketing automations and segmentation to engage women's and children's fashion customers with personalized messages.

Fashion & accessories Automação Segmentation
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Sport Imports Rp Sports & Fitness · First-purchase incentive automation

Sport Imports Rp uses automation and segmentation to drive purchases and engage football fans with personalized messages.

Sports & Fitness Automação Segmentation
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Five Food Food & Beverage · Abandoned cart recovery automation

Five Food uses automations and segmentation to communicate with customers about healthy, vegan snacks.

Food & Beverage Automação Segmentation
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Ma Chérie Moda Fitness Sports & Fitness · Message automation and audience segmentation

Ma Chérie uses automations and segmentation to keep customers informed and engaged with its fitness fashion.

Sports & Fitness Automação Segmentation
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LÚmen Luxos Footwear · Order confirmation automation

LÚmen Luxos uses automation and segmentation to optimize communication and automatically confirm orders.

Footwear Automação Segmentation
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Casa Dionisio Vinoteca Food & Beverage · Message automation and audience segmentation

Casa Dionisio Vinoteca uses automations and segmentation to engage customers of wines and gourmet products.

Food & Beverage Automação Segmentation
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Primeiro Eu, O Mundo Depois Digital products · Message automation

Book and self-love content use automations and segmentation to engage and inform customers with personalized messages.

Digital products Message automation Segmentation
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Fabián Gesto Chocolates Food & Beverage · Mass campaigns with segmentation

Fabián Gesto Chocolates uses segmentation and mass campaigns to communicate with specific audiences, highlighting the artisanal experience.

Food & Beverage campanhas em massa segmentação
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Have Four Store Fashion & accessories · Segmented message automation

Have Four Store uses automations and segmentation to keep customers informed and recover sales.

Fashion & accessories Automação Segmentation
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MAHÛ - Arte da Selva Home & Decor · Review request automation

Amazonian gift shop uses automation to request reviews and segment customers for personalized communication.

Home & Decor automation segmentação
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Casa Zorba Furniture · Order confirmation automation

Casa Zorba uses order confirmation automation and segmentation to improve customer communication and experience.

Furniture Order confirmation automation Segmentation
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Inspira Decore Home & Decor · Cart recovery automation

Inspira Decore uses automations and segmentation to improve communication and order management.

Home & Decor Automação Segmentation
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Justicialistas Footwear · Message automation and audience segmentation

Justicialistas uses automations and segmentation to engage customers and optimize sales of footwear and leather goods.

Footwear Automação Segmentation
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Inmocredit Tools & building · Message automation

Inmocredit uses automations and segmentation to optimize communications and customer service for real estate lending and sales.

Tools & building Automação Segmentation
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You Active Fashion & accessories · Message automation and audience segmentation

You Active uses automations and segmentation to engage customers and optimize sales in online fashion.

Fashion & accessories Marketing automation Segmentation
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.