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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

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Filter by store category, feature used, or brand name to find examples close to your operation.

245 cases found
Ana Arruda Joias Jewelry and semi-jewelry · Welcome for new clients

Ana Arruda Joias uses automations and segmentation to engage customers and recover carts, avoiding generic communication.

Jewelry and semi-jewelry Marketing automation Segmentation
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Vende Tutty Marketplaces and multi-brands · Welcome for new clients

Marketplace that uses automation and segmentation to improve communication and order management.

Marketplaces and multi-brands Automação Segmentation
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Nancco Imports Marketplaces and multi-brands · Order cancellation

Nancco Imports uses automations and segmentation to improve communication and operation during renovation.

Marketplaces and multi-brands Automação Segmentation
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Orla Jewelry and semi-jewelry · Solicitacao de avaliacao

Orla uses cart recovery automations and evaluations, with segmented campaigns for jewelry customers.

Jewelry and semi-jewelry Marketing automation Recuperação de carrinho
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Confecciones JP Palacio Fashion and accessories · Welcome for new clients

Confecciones JP Palacio uses automation and segmentation to improve customer relationships and highlight quality and innovation in fashion.

Fashion and accessories automation segmentação
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Benvê Store Fashion and accessories · Welcome for new clients

Benvê Store uses automations and segmentation for personalized communication and cart recovery.

Fashion and accessories Marketing automation Segmentation
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Camomila Fashion and accessories · Welcome for new clients

Camomila uses automations and segmentation to improve communication and engagement in the women's fashion e-commerce.

Fashion and accessories Automação Segmentation
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Cultural Cosmético Beauty and cosmetics · Welcome for new clients

Cultural Cosmético uses automations and segmentation to engage customers with personalized messages and maintain effective contact.

Beauty and cosmetics Automação Segmentation
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Runha Home and decor · First purchase incentive

Runha uses automation and segmentation to engage customers of spiritual decoration and optimize online sales.

Home and decor Automação Segmentation
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Tubass Company Fashion and accessories · Solicitacao de avaliacao

Tubass Company uses automation and segmentation to improve relationships with oversize fashion customers.

Fashion and accessories Automação Segmentation
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OMM Fashion and accessories · Solicitacao de avaliacao

OMM uses automation and segmentation to engage female fashion customers with relevant messages.

Fashion and accessories Automação Segmentation
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Susuto Equipamentos Para Pesca Esportiva Sport and fitness · Recuperacao de carrinho abandonado

Susuto uses automation and segmentation to keep customers informed and stimulate repurchase in sport fishing.

Sport and fitness Automação Segmentation
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Rd Shoes Footwear · Welcome for new clients

Rd Shoes uses automation and segmentation to improve relationships and encourage new purchases.

Footwear Automação Segmentation
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Tflow CMD Fashion and accessories · Bulk messages

Tflow CMD uses segmentation and mass campaigns to engage male fashion customers with personalized messages.

Fashion and accessories Mass campaigns Segmentation
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Auralezzi Beauty and cosmetics · Welcome for new clients

Auralezzi uses automation and segmentation to improve relationship and sales in the beauty online store.

Beauty and cosmetics Automação Segmentation
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Diaan Mayorista Beauty and cosmetics · Welcome for new clients

Diaan Mayorista uses automation and segmentation to improve communication and online sales of cosmetics.

Beauty and cosmetics Marketing automation Audience segmentation
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Les Câlines Babies and maternity · Atualizacao de envio

Les Câlines uses automation and segmentation to inform customers and organize campaigns without generic communication.

Babies and maternity Automação Segmentation
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Moda Feminina | Bella Che Fashion and accessories · Welcome for new clients

Women's Fashion | Bella Che uses automation to welcome new customers with personalized messages.

Fashion and accessories Automação Segmentation
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Andreia Higicol Marketplaces and multi-brands · Atualizacao de envio

Andreia Higicol uses automation and segmentation to confirm orders and update shipments, avoiding generic messages.

Marketplaces and multi-brands Automação Segmentation
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Ma Chérie Moda Fitness Sport and fitness · Recuperacao de carrinho abandonado

Ma Chérie uses automation to retake customers with abandoned carts, avoiding spam with precise segmentation.

Sport and fitness Marketing automation Recuperação de carrinho
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Infinity Sunglasses Optics and accessories · Order cancellation

Infinity Sunglasses uses automation for efficient communication and segmentation for personalized campaigns.

Optics and accessories Automação Segmentation
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Skopos Fashion and accessories · Recuperacao de carrinho abandonado

Skopos uses WPP Marketing automations to recover sales and remind payments, improving the customer experience.

Fashion and accessories automation cart recovery
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Me Closet Fashion and accessories · Welcome for new clients

Me Closet uses automation and segmentation to engage customers and optimize fashion accessory sales.

Fashion and accessories Automação Segmentation
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Cherry Boop Fashion and accessories · Welcome for new clients

Cherry Boop uses automation and segmentation to engage women and girls with modest fashion.

Fashion and accessories Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.