automatically welcome new customers with message
Active automation · with mediumEffective automations for greetings and order confirmations
Deep Collection uses automations to welcome clients and confirm orders, ensuring agile and organized communication.
Summary: Reduce manual work in customer communications, increase efficiency in order confirmation, and improve customer experience from the first contact.
A feature connected to the client's real routine.
Women’s fashion online store offering top and bottom clothing, with national shipping and return policy, serving fashion-conscious consumers in Ecuador. Ensure quick and efficient communication with new customers and buyers, strengthening relationships and automatically confirming orders.
Automatic sending of welcome messages to new customers and immediate confirmation of approved orders, using integrations with Wix platform.
01
Automates welcome messages
02
Confirma pedidos automaticamente
03
Reduz trabalho manual
04
Improves communication with customers
The project transforms conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Maintain efficient and personalized communication with customers in a women’s fashion e-commerce, ensuring quick order confirmation and warm reception of new customers. Implementation of WPP Marketing welcome and order confirmation automations, integrated with the store’s Wix system, to automate essential messages and enhance customer service.
WPP Marketing resources used.
This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.
Automatically confirm approved orders
Active automation · with mediumHow it works for the customer.
The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.
01
Customer registers or makes a purchase on the online store
The company quickly understands where WhatsApp fits into the journey.
02
Wix system integrates with WPP Marketing
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
Automation sends a welcome message to new clients
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
04
Automation automatically confirms approved orders
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
05
Customer receives quick and clear information without manual intervention
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
Next steps in the setup.
Automation of essential messages improves the customer experience
Integration with e-commerce platform facilitates communication
Focusing on specific messages avoids spam and generic communication
Automation reduces operational workload of the support team
Evaluate activating other automations such as abandoned cart recovery and shipping updates to expand relationships and increase operational efficiency.
Want to implement WPP Marketing on your company's WhatsApp?
WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.