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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

414 cases found
Contem Bolo Home & Decor · Welcome for new customers

Contem Bolo uses automations and segmentation to communicate gift experiences efficiently and with personalization.

Home & Decor Automação Segmentation
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Tabs Perfumes Perfumery · Atualizacao de envio

Tabs Perfumes uses automation and segmentation to notify customers about shipping and to organize targeted campaigns.

Perfumery Send automation Segmented campaigns
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Saúde & Nutri Food & Beverage · Welcome for new customers

Saúde & Nutri uses automations and segmented campaigns to keep customers informed and engaged with ultra-frozen meal prep.

Food & Beverage automation campanhas segmentadas
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Orabolas Digital Digital products · Welcome for new customers

Orabolas Digital uses WPP Marketing automations to improve communication and support in digital marketing.

Digital products Automação Automatic messages
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Vaishnavi Calendars Stationery & gifts · Welcome for new customers

Vaishnavi Calendars uses automations and targeted campaigns to optimize sales and support for personalized calendars.

Stationery & gifts Automação Segmentation
See case
Molbin Cell phones & accessories · Welcome for new customers

Molbin uses automations and segmentation to engage iPhone accessory customers with personalized, efficient messages.

Cell phones & accessories Automação Segmentation
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Jennyronn Personalizados Stationery & gifts · Welcome for new customers

Jennyronn Personalizados uses automations to engage customers and optimize sales of customized products.

Stationery & gifts automation automated messages
See case
Brazil Beauty Makeup Beauty & cosmetics · Order cancellation

Brazil Beauty Makeup uses automations and segmentation to engage customers of Brazilian cosmetics in the USA.

Beauty & cosmetics Communication automation Segmentation
See case
Loja Sempre Linda Bolsas Bags & handbags · Recuperacao de carrinho abandonado

Loja Sempre Linda Bolsas uses automations and segmentation to improve communication and recover sales.

Bags & handbags Abandoned cart recovery automation Order confirmation
See case
Loja Fernazzi Household utilities · Recuperacao de carrinho abandonado

Fernazzi store uses automation to recover customers who abandon their carts, improving engagement and shopping experience.

Household utilities automação de recuperação de carrinho Nuvemshop integration
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Deep Collection Fashion & accessories · Welcome for new customers

Deep Collection uses automations to welcome customers and confirm orders, ensuring fast and organized communication.

Fashion & accessories Automação Mensagens automatizadas
See case
Muhl Company Auto parts & accessories · Welcome for new customers

Muhl Company uses automations to notify customers and confirm orders, optimizing the distribution of automotive accessories.

Auto parts & accessories automation automated messages
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Trevie Footwear · Segmented campaigns

Trevie uses WPP Marketing to keep customers informed and organize targeted campaigns for women's footwear.

Footwear campanhas segmentadas e-commerce integration
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Trevopack Embalagens Household utilities · Recuperacao de carrinho abandonado

Trevopack uses automations to confirm orders, update shipping, and recover carts, with segmentation for effective communication.

Household utilities Marketing automation Segmentation
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Urban Police Eyewear & Accessories · Recuperacao de carrinho abandonado

Urban Police uses automations and segmentation to optimize communication and operations in sunglasses sales.

Eyewear & Accessories Automação Segmentation
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Manuela Impressões Stationery & gifts · Welcome for new customers

Manuela Impressões uses automations and segmentation to keep customers informed and optimize sales of personalized packaging.

Stationery & gifts Automação Segmentation
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Bari Nutrition Health & supplements · Recuperacao de carrinho abandonado

Bari Nutrition uses automations and segmentation to nurture bariatric customers with relevant, timely messages.

Health & supplements automation segmentação
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Angel M. Beber S.a. Tools & building · Welcome for new customers

Angel M. Beber S.a. uses automations for welcome messages, order confirmation and shipping updates, optimizing communication with customers.

Tools & building Communication automation E-commerce
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SINDROME Marketplaces and multi-brand stores · Welcome for new customers

SINDROME uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação Segmentation
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Mascotas Ya Pet shop · Recuperacao de carrinho abandonado

Mascotas Ya uses automations to recover carts, confirm orders and keep customers informed about shipments.

Pet shop Marketing automation Recuperação de carrinho
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Dama K Fashion & accessories · Recuperacao de carrinho abandonado

Dama K uses automation to recover customers who abandon their cart, keeping them engaged and making it easy to complete the purchase.

Fashion & accessories Cart recovery automation WPP Marketing
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Estrela Da Manhã Aço Inox Jewelry and semi-jewelry · Welcome for new customers

Estrela Da Manhã Aço Inox uses WPP Marketing automations to improve communication and sales support for semi-jewelry.

Jewelry and semi-jewelry Automação WhatsApp
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Vanilla Store Fashion & accessories · Welcome for new customers

Vanilla Store uses automations to welcome customers, recover carts, and информ customers efficiently.

Fashion & accessories Message automation Recuperação de carrinho
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Demeva Health & supplements · Order cancellation

Demeva uses automations for order updates, confirmations, cancellations, and purchase incentives, ensuring clear and efficient communication.

Health & supplements Automação Order confirmation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.