automatically welcome new customers with message
Active automationEfficient automation for engagement and support in digital products
Orabolas Digital uses WPP Marketing automations to improve communication and support in digital marketing.
Summary: More agile and organized communication, reduction of manual team effort, customers always informed about their orders and shipments, and automated support that contributes to greater satisfaction.
A feature connected to the client's real routine.
Orabolas Digital is a company specialized in smart strategy and marketing, serving businesses and brands seeking to enhance their digital presence and communication with customers. Guaranteeing agile and automated communication to welcome new customers, confirm orders, and keep clients informed about their shipments.
Use of automations configured in WPP Marketing platform for automatic sending of welcome messages, approved order confirmations, and updates on shipping and tracking, integrated with the Wix system.
01
reduces manual work
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mantem clientes informados
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Automates transactional communication
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Improves customer support
The project transforms conversation into an operational process.
The case shows the objective, resource used, and experience created on WhatsApp, without relying on internal metrics.
Maintain efficient and personalized communication with customers in a digital marketing scenario, avoiding generic messages and ensuring agility in service and support. Adoption of WPP Marketing automations for essential transactional messages, integrated with Wix, which automate processes of order reception, confirmation, and updates, enhancing the customer experience.
WPP Marketing resources used.
This readout comes from the settings available in WPP Marketing and is publicly displayed, without real sales numbers, messages, or revenue.
Keep the customer informed about shipping and tracking
Active automationAutomatically confirm approved orders
Active automationHow it works for the customer.
The page translates the usage flow into a public, clear narrative without the appearance of an internal manual.
01
automatic sending of welcome messages to new customers
The company quickly understands where WhatsApp fits into the journey.
02
Automatic confirmation of approved orders
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
03
automatic updates on shipping and tracking
The stage maintains atendimento, vendas, campanha or suporte connected to conversation history.
Next steps in the setup.
Automation simplifies essential communication
Wix platform integration facilitates operation
Avoiding generic messages improves customer experience
Evaluate implementing segmented campaigns to boost engagement, explore additional platform resources for creating a reorder cadence and expanding automated support.
Want to implement WPP Marketing on your company's WhatsApp?
WPP Marketing structures automations, campaigns, atendimento, recuperação, recompras, pós-venda, and integrations for the brand's actual operation.