WPP Marketing
Language and currency
Log in
Plans
Customers
Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
Search the site
Language and currency

Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

402 cases found
BORJA Shoes Footwear · Recuperacao de carrinho abandonado

BORJA Shoes uses automation to recover customers who abandon carts, with segmentation that avoids spam.

Footwear Cart recovery automation Segmentation
See case
Pet Trevo Pet shop · Order cancellation

Pet Trevo uses automations and segmentation to improve communication, support, and repeat purchases of pet products.

Pet shop Automação Segmentation
See case
GOGA Fashion & accessories · Recuperacao de carrinho abandonado

GOGA uses automations and segmentation to recover carts, notify shipments and encourage repurchase.

Fashion & accessories Marketing automation Recuperação de carrinho
See case
RJDiehl Tools & building · Payment pending

RJDiehl uses payment and confirmation automations with segmentation to avoid spam and keep customers informed.

Tools & building Order confirmation automation Pending payment automation
See case
Cogite | Camisetas Literárias Fashion & accessories · Atualizacao de envio

Cogite uses automation to update customers about shipping, ensuring a fast and efficient experience.

Fashion & accessories Shipping update automation Integração Nuvemshop
See case
Loja Rohse Moraes Fashion & accessories · Welcome for new customers

Loja Rohse Moraes uses automations and segmentation to enhance customer relationships and the shopping experience in fashion and accessories.

Fashion & accessories Marketing automation Segmentation
See case
Tanti Store Pet shop · Welcome for new customers

Tanti Store uses automations and segmentation for effective communication and loyalty-building with pet-loving customers.

Pet shop Automação Segmentation
See case
Pampa Herramientas Tools & building · Recuperacao de carrinho abandonado

Pampa Herramientas uses automations to recover abandoned carts and manage pending payments, optimizing the customer experience.

Tools & building Marketing automation Abandoned cart recovery
See case
Montclair Paris Fashion & accessories · Recuperacao de carrinho abandonado

Montclair Paris uses automations and segmentation to improve communication and relationships with its luxury streetwear customers.

Fashion & accessories Marketing automation Segmentation
See case
Belashape Health & supplements · Atualizacao de envio

Belashape uses automations and segmentation to inform customers about orders and shipping, avoiding generic messages.

Health & supplements Automação Segmentation
See case
Cápsulashop Fashion & accessories · Recuperacao de carrinho abandonado

Cápsulashop uses automations and segmentation to recover carts, encourage first purchases and notify about shipping.

Fashion & accessories Marketing automation Recuperação de carrinho
See case
Wonder Size Fashion & accessories · Order cancellation

Wonder Size uses automations and segmentation to inform customers and personalize communication in tech-enabled plus-size fashion.

Fashion & accessories Automação Segmentation
See case
Cãomigo Pet shop · Welcome for new customers

Cãomigo uses automations and segmentation to engage pet owners during trips and pet‑friendly events.

Pet shop Marketing automation Segmentation
See case
Nerd Universe Fashion & accessories · Welcome for new customers

Nerd Universe uses automations for welcome messages and cart recovery, ensuring segmented communication and qualified engagement.

Fashion & accessories Automations Recuperação de carrinho
See case
RetroArt Stationery & gifts · Recuperacao de carrinho abandonado

RetroArt uses WPP Marketing automations to recover abandoned carts, confirm orders and update shipments, keeping customers engaged.

Stationery & gifts automation cart recovery
See case
Dublin Ecommerce Fashion & accessories · Recuperacao de carrinho abandonado

Dublin Ecommerce uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Segmentation
See case
Ilcapitanosantafe Fashion & accessories · Order cancellation

Ilcapitanosantafe uses automations and segmentation to improve online communication and sales.

Fashion & accessories automation segmentação
See case
שלטי דרום Auto parts & accessories · Welcome for new customers

South Signs uses automations and segmentation to improve communication and support for automotive signs and billboards.

Auto parts & accessories Marketing automation Segmentation
See case
Grecia Indumentaria Fashion & accessories · Recuperacao de carrinho abandonado

Grecia Indumentaria uses automation to recover customers who didn't complete purchases of bras.

Fashion & accessories Automação Recuperação de carrinho
See case
Tekmi Cosméticos Beauty & cosmetics · Recuperacao de carrinho abandonado

Tekmi Cosméticos uses automations and segmentation to recover carts, encourage purchases, and inform customers.

Beauty & cosmetics Marketing automation Segmentation
See case
Allana Brand Fashion & accessories · Welcome for new customers

Allana Brand uses automations and segmentation to engage customers with personalized messages and avoid spam.

Fashion & accessories Automação Segmentation
See case
Bonnie's Deli Food & Beverage · Welcome for new customers

Bonnie's Deli uses automations and segmentation to improve communication and order management.

Food & Beverage Automação Segmentation
See case
Souza Joias Jewelry and semi-jewelry · Welcome for new customers

Souza Joias uses automations and segmentation to improve communication and experience at Brazil's largest silver jewelry e‑commerce.

Jewelry and semi-jewelry Automação Segmentation
See case
Outfit Br Fashion & accessories · Order cancellation

Outfit Br uses automations and segmented campaigns to improve communication, recover carts, and encourage repurchase.

Fashion & accessories Automação Segmentation
See case

Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.