WPP Marketing
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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

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Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

406 cases found
Grecia Indumentaria Fashion & accessories · Abandoned cart recovery automation

Grecia Indumentaria uses automation to recover customers who didn't complete purchases of bras.

Fashion & accessories Automação Recuperação de carrinho
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Tekmi Cosméticos Beauty & cosmetics · Automação para recuperação de carrinho abandonado

Tekmi Cosméticos uses automations and segmentation to recover carts, encourage purchases, and inform customers.

Beauty & cosmetics Marketing automation Segmentation
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Allana Brand Fashion & accessories · Segmented message automation

Allana Brand uses automations and segmentation to engage customers with personalized messages and avoid spam.

Fashion & accessories Automação Segmentation
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Bonnie's Deli Food & Beverage · Message automation and audience segmentation

Bonnie's Deli uses automations and segmentation to improve communication and order management.

Food & Beverage Automação Segmentation
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Pesca shop Kaviar Kaufen Food & Beverage · Message automation and audience segmentation

Pesca shop Kaviar Kaufen uses automations and segmentation to improve the experience and efficiency of selling gourmet caviar.

Food & Beverage Automação de Marketing Segmentation
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Souza Joias Jewelry and semi-jewelry · Message automation and audience segmentation

Souza Joias uses automations and segmentation to improve communication and experience at Brazil's largest silver jewelry e‑commerce.

Jewelry and semi-jewelry Automação Segmentation
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Outfit Br Fashion & accessories · Marketing automation with segmentation and mass campaigns

Outfit Br uses automations and segmented campaigns to improve communication, recover carts, and encourage repurchase.

Fashion & accessories Automação Segmentation
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Atypical Fashion & accessories · Cart recovery automation

Atypical uses automations to recover carts, encourage first purchases, and update shipping, with segmentation to avoid spam.

Fashion & accessories Marketing automation Recuperação de carrinho
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Sipesca MX Sports & Fitness · Marketing automation

Sipesca MX uses automations and segmentation to improve communication and engagement with sport fishing and shooting customers.

Sports & Fitness Automação Segmentation
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For Derm Beauty & cosmetics · Marketing automation

For Derm uses automations and segmentation to engage customers of premium dermocosmetics.

Beauty & cosmetics automação de marketing segmentação
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Clover Store Fashion & accessories · Abandoned cart recovery automation

Clover Store uses automations to recover sales and remind customers about payments, keeping them informed and organizing segmented campaigns.

Fashion & accessories Marketing automation Recuperação de carrinho
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B M Metal Mart Hyderabad Household utilities · Message automation and audience segmentation

B M Metal Mart uses automations and segmentation to inform customers and organize campaigns.

Household utilities automation segmentação
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Aura Siete Fashion & accessories · Message automation and segmented campaigns

Aura Siete uses WPP Marketing for automated workflows and segmented campaigns, improving relationships with urban fashion customers.

Fashion & accessories Automação Segmentation
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Te Escolhi Babies & Maternity · Message automation and audience segmentation

Online baby clothing store uses automations and segmentation to improve relationships and sales.

Babies & Maternity Automação Segmentation
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Zappa Center Footwear · Abandoned cart recovery automation

Zappa Center uses automation to recover customers who abandon carts, reducing manual work and increasing sales opportunities.

Footwear Automação Recuperação de carrinho
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EFITNESS Fashion & accessories · Message automation and segmented campaigns

EFITNESS uses WPP Marketing for automations and segmented campaigns, improving communication with plus size customers.

Fashion & accessories automation campanhas segmentadas
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DeportivoShop Sports & Fitness · Abandoned cart recovery automation

DeportivoShop uses automations and segmentation to improve the shopping experience and reduce abandonment.

Sports & Fitness Cart recovery automation Segmentation
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Cultivamente Health & supplements · Order confirmation automation

Cultivamente uses automations and segmented campaigns to improve the customer experience and strengthen repurchase.

Health & supplements Order confirmation automation Shipping update
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Como Fidelizar Clientes Digital products · Personalized message automation

Blog uses automations and segmentation to engage audiences with personalized messages and keep customers informed.

Digital products Automação Segmentation
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Kiaora Fashion & accessories · Cart recovery automation

Kiaora uses automations and segmented campaigns to enhance the shopping experience and build customer loyalty.

Fashion & accessories Marketing automation Segmentation
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Biquínis Da Fabi Fashion & accessories · Abandoned cart recovery automation

Biquínis Da Fabi uses automations and segmentation to recover carts and remind customers about payments, avoiding spam and improving the experience.

Fashion & accessories Message automation Recuperação de carrinho
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Arceviashop Marketplaces and multi-brand stores · Abandoned cart recovery automation

Arceviashop uses automations and segmentation to recover carts and remind about payments, keeping customers engaged and informed.

Marketplaces and multi-brand stores Automação Recuperação de carrinho
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Motor Pantaneiro Auto parts & accessories · Marketing automation

Motor Pantaneiro uses automations and segmentation to improve communication and sales in the marine engine market.

Auto parts & accessories automation segmentação
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Store Auto Auto parts & accessories · Abandoned cart recovery automation

Store Auto uses automations to recover abandoned carts and confirm orders, keeping customers informed and organizing segmented campaigns.

Auto parts & accessories Automação Recuperação de carrinho
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.