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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

232 cases found
Pet Trevo Pet shop · Order cancellation

Pet Trevo uses automations and segmentation to improve communication, support, and repeat purchases of pet products.

Pet shop Automação Segmentation
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GOGA Fashion & accessories · Recuperacao de carrinho abandonado

GOGA uses automations and segmentation to recover carts, notify shipments and encourage repurchase.

Fashion & accessories Marketing automation Recuperação de carrinho
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Loja Rohse Moraes Fashion & accessories · Welcome for new customers

Loja Rohse Moraes uses automations and segmentation to enhance customer relationships and the shopping experience in fashion and accessories.

Fashion & accessories Marketing automation Segmentation
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Pampa Herramientas Tools & building · Recuperacao de carrinho abandonado

Pampa Herramientas uses automations to recover abandoned carts and manage pending payments, optimizing the customer experience.

Tools & building Marketing automation Abandoned cart recovery
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Montclair Paris Fashion & accessories · Recuperacao de carrinho abandonado

Montclair Paris uses automations and segmentation to improve communication and relationships with its luxury streetwear customers.

Fashion & accessories Marketing automation Segmentation
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Cápsulashop Fashion & accessories · Recuperacao de carrinho abandonado

Cápsulashop uses automations and segmentation to recover carts, encourage first purchases and notify about shipping.

Fashion & accessories Marketing automation Recuperação de carrinho
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Nerd Universe Fashion & accessories · Welcome for new customers

Nerd Universe uses automations for welcome messages and cart recovery, ensuring segmented communication and qualified engagement.

Fashion & accessories Automations Recuperação de carrinho
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RetroArt Stationery & gifts · Recuperacao de carrinho abandonado

RetroArt uses WPP Marketing automations to recover abandoned carts, confirm orders and update shipments, keeping customers engaged.

Stationery & gifts automation cart recovery
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Dublin Ecommerce Fashion & accessories · Recuperacao de carrinho abandonado

Dublin Ecommerce uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Segmentation
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Ilcapitanosantafe Fashion & accessories · Order cancellation

Ilcapitanosantafe uses automations and segmentation to improve online communication and sales.

Fashion & accessories automation segmentação
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שלטי דרום Auto parts & accessories · Welcome for new customers

South Signs uses automations and segmentation to improve communication and support for automotive signs and billboards.

Auto parts & accessories Marketing automation Segmentation
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Grecia Indumentaria Fashion & accessories · Recuperacao de carrinho abandonado

Grecia Indumentaria uses automation to recover customers who didn't complete purchases of bras.

Fashion & accessories Automação Recuperação de carrinho
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Tekmi Cosméticos Beauty & cosmetics · Recuperacao de carrinho abandonado

Tekmi Cosméticos uses automations and segmentation to recover carts, encourage purchases, and inform customers.

Beauty & cosmetics Marketing automation Segmentation
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Allana Brand Fashion & accessories · Welcome for new customers

Allana Brand uses automations and segmentation to engage customers with personalized messages and avoid spam.

Fashion & accessories Automação Segmentation
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Souza Joias Jewelry and semi-jewelry · Welcome for new customers

Souza Joias uses automations and segmentation to improve communication and experience at Brazil's largest silver jewelry e‑commerce.

Jewelry and semi-jewelry Automação Segmentation
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Outfit Br Fashion & accessories · Order cancellation

Outfit Br uses automations and segmented campaigns to improve communication, recover carts, and encourage repurchase.

Fashion & accessories Automação Segmentation
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Atypical Fashion & accessories · Recuperacao de carrinho abandonado

Atypical uses automations to recover carts, encourage first purchases, and update shipping, with segmentation to avoid spam.

Fashion & accessories Marketing automation Recuperação de carrinho
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Sipesca MX Sports & Fitness · Welcome for new customers

Sipesca MX uses automations and segmentation to improve communication and engagement with sport fishing and shooting customers.

Sports & Fitness Automação Segmentation
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Clover Store Fashion & accessories · Recuperacao de carrinho abandonado

Clover Store uses automations to recover sales and remind customers about payments, keeping them informed and organizing segmented campaigns.

Fashion & accessories Marketing automation Recuperação de carrinho
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Te Escolhi Babies & Maternity · Welcome for new customers

Online baby clothing store uses automations and segmentation to improve relationships and sales.

Babies & Maternity Automação Segmentation
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Zappa Center Footwear · Recuperacao de carrinho abandonado

Zappa Center uses automation to recover customers who abandon carts, reducing manual work and increasing sales opportunities.

Footwear Automação Recuperação de carrinho
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Biquínis Da Fabi Fashion & accessories · Recuperacao de carrinho abandonado

Biquínis Da Fabi uses automations and segmentation to recover carts and remind customers about payments, avoiding spam and improving the experience.

Fashion & accessories Message automation Recuperação de carrinho
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Arceviashop Marketplaces and multi-brand stores · Recuperacao de carrinho abandonado

Arceviashop uses automations and segmentation to recover carts and remind about payments, keeping customers engaged and informed.

Marketplaces and multi-brand stores Automação Recuperação de carrinho
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Motor Pantaneiro Auto parts & accessories · Welcome for new customers

Motor Pantaneiro uses automations and segmentation to improve communication and sales in the marine engine market.

Auto parts & accessories automation segmentação
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.