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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

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Filter by store category, feature used, or brand name to find examples close to your operation.

353 cases found
Queens Shot Photography Digital products · Welcome for new clients

Queens Shot Photography uses automations to engage clients and recover opportunities, ensuring personalized and efficient communication.

Digital products Automação Segmentation
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Accesorios Dc Jewelry and semi-jewelry · Welcome for new clients

Online jewelry store uses automation and segmentation to engage and recover customers with personalized messages.

Jewelry and semi-jewelry automation segmentação
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Salud Ayurveda Con Camill Health and supplements · Welcome for new clients

Salud Ayurveda Con Camill uses automations and segmentation for personalized and efficient communication in Ayurvedic consultations and treatments.

Health and supplements Automação Segmentation
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Recrute RH Digital products · First purchase incentive

Recrute RH uses automation and segmentation to improve talent management and customer engagement.

Digital products Active automation Segmentation
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Motorbull Protetor De Moto Auto parts and accessories · Welcome for new clients

Motorbull uses automation and segmentation to communicate advanced motor protection and keep customers engaged.

Auto parts and accessories Automação Segmentation
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Naty Kitty Store Digital products · Confirmacao de pedido

Naty Kitty Store uses automation to confirm orders and segmentation to prevent spam, optimizing communication with gamers.

Digital products Order confirmation automation Segmentation
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Banca 2 Rancho Nativo Food and beverages · Confirmacao de pedido

Banca 2 Rancho Nativo uses automation to confirm orders and targeted campaigns for different audiences.

Food and beverages Order confirmation automation Segmented campaigns
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Studio Baroni Beauty and cosmetics · Welcome for new clients

Studio Baroni uses automation and segmentation to improve relationships and engagement with its clients.

Beauty and cosmetics automation segmentação
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Yosef Menswear Fashion and accessories · Welcome for new clients

Yosef Menswear uses automation and segmentation to improve relationships and communication with men's fashion customers.

Fashion and accessories Automação Segmentation
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Essence Moda Íntima Fashion and accessories · Welcome for new clients

Lingerie store that uses automation and segmentation to personalize service and keep customers informed.

Fashion and accessories Automação Segmentation
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Sissilice Stationery and gifts · Welcome for new clients

Sissilice uses automations and segmentation to keep customers informed and engaged with personalized stationery.

Stationery and gifts Automação de Marketing Segmentation
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The Little Baker by Mansi Food and beverages · First purchase incentive

Artisan bakery uses automation and segmentation to engage customers with personalized messages and automatic confirmations.

Food and beverages Automação Segmentation
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Bibelô Designer Home and decor · Welcome for new clients

Bibelô Designer uses automation and segmentation to engage customers with personalized messages and order updates.

Home and decor Automação Segmentation
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Moda Mia Fashion and accessories · Welcome for new clients

Moda Mia uses automations and segmentation to improve communication, inform customers, and organize campaigns.

Fashion and accessories Automação Segmentation
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Rice Botanica Beauty and cosmetics · Welcome for new clients

Rice Botanica uses automation and segmentation to communicate with customers through personalized messages, enhancing their self-care ritual.

Beauty and cosmetics automation segmentação
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Luben Home and decor · Welcome for new clients

Luben uses automation and segmentation to keep customers informed and engaged with pet-friendly products.

Home and decor Automação Segmentation
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Sweevie Brasil Health and supplements · Welcome for new clients

Sweevie Brazil uses automation and segmentation to communicate with customers through personalized messages, keeping them informed and encouraging repeat purchases.

Health and supplements Automação Segmentation
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PideBros Food and beverages · Welcome for new clients

PideBros uses automations and segmentation to communicate with clients in a personalized way, keeping them informed and engaged.

Food and beverages Marketing automation Audience segmentation
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Loja do Autista - Loja Online TEA Babies and maternity · Recuperacao de carrinho abandonado

Loja do Autista uses segmentation and automation to improve the shopping experience for families with children on the autism spectrum.

Babies and maternity Automação Segmentation
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Centro de Diagnóstico Clínico Health and supplements · Welcome for new clients

Clinical Diagnostic Center uses automation and segmentation for efficient and ethical communication with its patients.

Health and supplements Automação Segmentation
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Lyanna Laços Fashion and accessories · Confirmacao de pedido

Lyanna Laços uses automation to confirm orders, ensuring quick and organized communication with children's accessory customers.

Fashion and accessories Order confirmation automation WPP Marketing
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DAC PRO Health and supplements · Recuperacao de carrinho abandonado

DAC PRO uses automation to recover abandoned carts and segments audiences to avoid spam.

Health and supplements Abandoned cart recovery automation Segmentation
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Virtuous Fashion and accessories · Recuperacao de carrinho abandonado

Virtuous uses automation to recover customers who abandon their carts, avoiding generic communication with tag-based segmentation.

Fashion and accessories Cart recovery automation Segmentation
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Royal Myers Fashion and accessories · Welcome for new clients

Royal Myers uses automation and segmentation to improve communication and order management in the online store.

Fashion and accessories Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.