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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

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Filter by store category, feature used, or brand name to find examples close to your operation.

301 cases found
Studio Baroni Beauty and cosmetics · Welcome for new clients

Studio Baroni uses automation and segmentation to improve relationships and engagement with its clients.

Beauty and cosmetics automation segmentação
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Yosef Menswear Fashion and accessories · Welcome for new clients

Yosef Menswear uses automation and segmentation to improve relationships and communication with men's fashion customers.

Fashion and accessories Automação Segmentation
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Essence Moda Íntima Fashion and accessories · Welcome for new clients

Lingerie store that uses automation and segmentation to personalize service and keep customers informed.

Fashion and accessories Automação Segmentation
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Sissilice Stationery and gifts · Welcome for new clients

Sissilice uses automations and segmentation to keep customers informed and engaged with personalized stationery.

Stationery and gifts Automação de Marketing Segmentation
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The Little Baker by Mansi Food and beverages · First purchase incentive

Artisan bakery uses automation and segmentation to engage customers with personalized messages and automatic confirmations.

Food and beverages Automação Segmentation
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Bibelô Designer Home and decor · Welcome for new clients

Bibelô Designer uses automation and segmentation to engage customers with personalized messages and order updates.

Home and decor Automação Segmentation
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Moda Mia Fashion and accessories · Welcome for new clients

Moda Mia uses automations and segmentation to improve communication, inform customers, and organize campaigns.

Fashion and accessories Automação Segmentation
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Rice Botanica Beauty and cosmetics · Welcome for new clients

Rice Botanica uses automation and segmentation to communicate with customers through personalized messages, enhancing their self-care ritual.

Beauty and cosmetics automation segmentação
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Luben Home and decor · Welcome for new clients

Luben uses automation and segmentation to keep customers informed and engaged with pet-friendly products.

Home and decor Automação Segmentation
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Sweevie Brasil Health and supplements · Welcome for new clients

Sweevie Brazil uses automation and segmentation to communicate with customers through personalized messages, keeping them informed and encouraging repeat purchases.

Health and supplements Automação Segmentation
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PideBros Food and beverages · Welcome for new clients

PideBros uses automations and segmentation to communicate with clients in a personalized way, keeping them informed and engaged.

Food and beverages Marketing automation Audience segmentation
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Loja do Autista - Loja Online TEA Babies and maternity · Recuperacao de carrinho abandonado

Loja do Autista uses segmentation and automation to improve the shopping experience for families with children on the autism spectrum.

Babies and maternity Automação Segmentation
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Lyanna Laços Fashion and accessories · Confirmacao de pedido

Lyanna Laços uses automation to confirm orders, ensuring quick and organized communication with children's accessory customers.

Fashion and accessories Order confirmation automation WPP Marketing
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DAC PRO Health and supplements · Recuperacao de carrinho abandonado

DAC PRO uses automation to recover abandoned carts and segments audiences to avoid spam.

Health and supplements Abandoned cart recovery automation Segmentation
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Virtuous Fashion and accessories · Recuperacao de carrinho abandonado

Virtuous uses automation to recover customers who abandon their carts, avoiding generic communication with tag-based segmentation.

Fashion and accessories Cart recovery automation Segmentation
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Royal Myers Fashion and accessories · Welcome for new clients

Royal Myers uses automation and segmentation to improve communication and order management in the online store.

Fashion and accessories Automação Segmentation
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Natural Babies and maternity · Welcome for new clients

Natural uses automation and segmentation to improve communication and experience in children's fashion.

Babies and maternity Marketing automation Segmentation
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Tau Stationery and gifts · Welcome for new clients

Tau uses automation and segmentation from WPP Marketing to personalize communication and optimize sales of stationery and gifts.

Stationery and gifts Automação Segmentation
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Ametista Alianças | Alian Jewelry and semi-jewelry · Welcome for new clients

Ametista Alianças uses automation and segmentation for personalized communication with exclusive jewelry clients.

Jewelry and semi-jewelry Automação Segmentation
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Fika Health and supplements · First purchase incentive

Fika uses incentive automation for the first purchase and segmentation for personalized communication in supplements.

Health and supplements Marketing automation Segmentation
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Prime Peças Ltda Auto parts and accessories · Welcome for new clients

Prime Peças Ltda uses automation and segmentation to keep customers informed and organize effective campaigns.

Auto parts and accessories Marketing automation Segmentation
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tiny trunk Fashion and accessories · Recuperacao de carrinho abandonado

Children's clothing store uses cart recovery automation and segmentation for personalized and sustainable communication.

Fashion and accessories Cart recovery automation Segmentation
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Cesanon Bags and suitcases · Welcome for new clients

Cesanon uses automation to greet clients and segment campaigns, integrating bag sales and travel services.

Bags and suitcases Automação Segmentation
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Honcy Fashion and accessories · Bulk messages

Honcy uses WPP Marketing for targeted campaigns that keep customers informed and organize repurchase cadence.

Fashion and accessories Mass campaigns Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.