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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

26 cases found
AL Bijoux Jewelry and semi-jewelry · Welcome for new customers

AL Bijoux uses automations and segmentation to optimize communication with wholesale and retail customers.

Jewelry and semi-jewelry Automação Segmentation
See case
Pratas Do Rio Jewelry and semi-jewelry · Mass messages

Pratas Do Rio uses segmentation and mass messaging to avoid spam and increase engagement with jewelry and semi-jewelry customers.

Jewelry and semi-jewelry Mass campaigns Segmentation
See case
Tanyam Jewellers Jewelry and semi-jewelry · Welcome for new customers

Tanyam Jewellers uses automations and segmentation to engage customers and boost sales of 925 silver jewelry.

Jewelry and semi-jewelry Marketing automation Segmentation
See case
W Ávila Joias Jewelry and semi-jewelry · Welcome for new customers

W Ávila Joias uses automations and segmentation to personalize communication and keep customers informed.

Jewelry and semi-jewelry Automação Segmentation
See case
Zuri Jewelry and semi-jewelry · Recuperacao de carrinho abandonado

Zuri uses automation to recover abandoned carts and segmentation for personalized campaigns, optimizing communication with semi-jewelry customers.

Jewelry and semi-jewelry Cart recovery automation Segmentation
See case
Carola Art Piercing | Ata Jewelry and semi-jewelry · Mass messages

Piercing shop uses segmentation for mass campaigns, avoiding spam and improving engagement.

Jewelry and semi-jewelry campanhas em massa segmentação
See case
Aura Jewelry and semi-jewelry · Recuperacao de carrinho abandonado

Aura uses cart recovery automation and segmentation to reach specific audiences and boost engagement.

Jewelry and semi-jewelry automation cart recovery
See case
Madú Joalheria Jewelry and semi-jewelry · Welcome for new customers

Madú Jewelry uses WPP Marketing automations and segmentation to personalize outreach to jewelry and wedding band customers.

joias e semijoias automation segmentação
See case
ZimÀ Essentials Jewelry and semi-jewelry · Welcome for new customers

ZimÀ Essentials uses automations and segmentation to enhance communication and the shopping experience.

Jewelry and semi-jewelry Automação de Marketing Segmentation
See case
Amissah Jewelry and semi-jewelry · First-purchase incentive

Amissah uses automation to encourage first-time purchases, focusing on durable and elegant women's jewelry.

Jewelry and semi-jewelry Marketing automation Segmentation
See case
Farolli Joias Jewelry and semi-jewelry · Welcome for new customers

Farolli Joias uses automations and segmentation to improve communication and retain customers of 18k gold jewelry.

Jewelry and semi-jewelry automation segmentação
See case
Creative Brazil Jewelry and semi-jewelry · Recuperacao de carrinho abandonado

Creative Brazil uses automation to recover abandoned carts and segmentation for personalized campaigns.

Jewelry and semi-jewelry Abandoned cart recovery automation Segmentation
See case
Pedra e Prata Jewelry and semi-jewelry · Welcome for new customers

Pedra e Prata uses automations and segmentation to personalize communication and inform customers about orders and shipments.

Jewelry and semi-jewelry Marketing automation Segmentation
See case
Accesorios Dc Jewelry and semi-jewelry · Welcome for new customers

Online jewelry store uses automations and segmentation to engage and recover customers with personalized messages.

Jewelry and semi-jewelry automation segmentação
See case
Ametista Alianças | Alian Jewelry and semi-jewelry · Welcome for new customers

Ametista Alianças uses automation and segmentation for personalized communication with customers of exclusive jewelry.

Jewelry and semi-jewelry Automação Segmentation
See case
Avs Studio Jewelry and semi-jewelry · Welcome for new customers

Avs Studio uses WPP Marketing for welcome automation and segmented campaigns, highlighting the exclusivity of handcrafted jewelry.

Jewelry and semi-jewelry automation segmentação
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4you Store Jewelry and semi-jewelry · Welcome for new customers

4you Store uses WPP Marketing for welcome automation and segmented campaigns that engage its distinct audiences.

Jewelry and semi-jewelry Automação Segmentation
See case
Montañita Jewelry and semi-jewelry · Mass messages

Montañita uses WPP Marketing for targeted campaigns and automated messages, highlighting handcrafted jewelry and sustainability.

Jewelry and semi-jewelry Mass campaigns Segmentation
See case
Ana Arruda Joias Jewelry and semi-jewelry · Welcome for new customers

Ana Arruda Joias uses automations and segmentation to engage customers and recover carts, avoiding generic messaging.

Jewelry and semi-jewelry Marketing automation Segmentation
See case
Orla Jewelry and semi-jewelry · Solicitacao de avaliacao

Orla uses cart recovery and review automations, with targeted campaigns for jewelry customers.

Jewelry and semi-jewelry Marketing automation Recuperação de carrinho
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Papillon Semijoias Jewelry and semi-jewelry · Recuperacao de carrinho abandonado

Papillon Semijoias uses automations and segmentation to improve communication and engagement with customers.

Jewelry and semi-jewelry Marketing automation Recuperação de carrinho
See case
Buenos Aires Plata Jewelry and semi-jewelry · Order cancellation

Buenos Aires Plata uses automations and segmentation to engage customers of silver and gold jewelry.

Jewelry and semi-jewelry Automação Segmentation
See case
Souza Joias Jewelry and semi-jewelry · Welcome for new customers

Souza Joias uses automations and segmentation to improve communication and experience at Brazil's largest silver jewelry e‑commerce.

Jewelry and semi-jewelry Automação Segmentation
See case
Uh Lá Lá! Semijoias BR Jewelry and semi-jewelry · Welcome for new customers

Ooh la la! Semijoias BR uses automations and segmentation from WPP Marketing to improve communication and engagement.

Jewelry and semi-jewelry Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.