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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

93 cases found
Loja Rohse Moraes Fashion & accessories · Welcome for new customers

Loja Rohse Moraes uses automations and segmentation to enhance customer relationships and the shopping experience in fashion and accessories.

Fashion & accessories Marketing automation Segmentation
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Montclair Paris Fashion & accessories · Recuperacao de carrinho abandonado

Montclair Paris uses automations and segmentation to improve communication and relationships with its luxury streetwear customers.

Fashion & accessories Marketing automation Segmentation
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Cápsulashop Fashion & accessories · Recuperacao de carrinho abandonado

Cápsulashop uses automations and segmentation to recover carts, encourage first purchases and notify about shipping.

Fashion & accessories Marketing automation Recuperação de carrinho
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Nerd Universe Fashion & accessories · Welcome for new customers

Nerd Universe uses automations for welcome messages and cart recovery, ensuring segmented communication and qualified engagement.

Fashion & accessories Automations Recuperação de carrinho
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Dublin Ecommerce Fashion & accessories · Recuperacao de carrinho abandonado

Dublin Ecommerce uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Segmentation
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Ilcapitanosantafe Fashion & accessories · Order cancellation

Ilcapitanosantafe uses automations and segmentation to improve online communication and sales.

Fashion & accessories automation segmentação
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Grecia Indumentaria Fashion & accessories · Recuperacao de carrinho abandonado

Grecia Indumentaria uses automation to recover customers who didn't complete purchases of bras.

Fashion & accessories Automação Recuperação de carrinho
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Allana Brand Fashion & accessories · Welcome for new customers

Allana Brand uses automations and segmentation to engage customers with personalized messages and avoid spam.

Fashion & accessories Automação Segmentation
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Outfit Br Fashion & accessories · Order cancellation

Outfit Br uses automations and segmented campaigns to improve communication, recover carts, and encourage repurchase.

Fashion & accessories Automação Segmentation
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Atypical Fashion & accessories · Recuperacao de carrinho abandonado

Atypical uses automations to recover carts, encourage first purchases, and update shipping, with segmentation to avoid spam.

Fashion & accessories Marketing automation Recuperação de carrinho
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Clover Store Fashion & accessories · Recuperacao de carrinho abandonado

Clover Store uses automations to recover sales and remind customers about payments, keeping them informed and organizing segmented campaigns.

Fashion & accessories Marketing automation Recuperação de carrinho
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Biquínis Da Fabi Fashion & accessories · Recuperacao de carrinho abandonado

Biquínis Da Fabi uses automations and segmentation to recover carts and remind customers about payments, avoiding spam and improving the experience.

Fashion & accessories Message automation Recuperação de carrinho
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Studio Ímã Acessórios Fashion & accessories · Welcome for new customers

Studio Ímã uses automations and segmentation to engage customers and recover abandoned carts.

Fashion & accessories Marketing automation Segmentation
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Lago Beachwear Fashion & accessories · Order cancellation

Lago Beachwear uses automations and segmentation to optimize communication and recover sales in its swimwear e-commerce.

Fashion & accessories Automação Segmentation
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UseTF Fashion & accessories · Recuperacao de carrinho abandonado

UseTF uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Recuperação de carrinho
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Soidolos Fashion & accessories · Welcome for new customers

Official shop for exclusive products uses automations and segmentation to engage fans and recover sales.

Fashion & accessories automation segmentação
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Henrikei Artes Fashion & accessories · Recuperacao de carrinho abandonado

Henrikei Artes uses automations and segmentation to recover carts and notify customers.

Fashion & accessories Marketing automation Segmentation
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Dama K Fashion & accessories · Recuperacao de carrinho abandonado

Dama K uses automation to recover customers who abandon their cart, keeping them engaged and making it easy to complete the purchase.

Fashion & accessories Cart recovery automation WPP Marketing
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Vanilla Store Fashion & accessories · Welcome for new customers

Vanilla Store uses automations to welcome customers, recover carts, and информ customers efficiently.

Fashion & accessories Message automation Recuperação de carrinho
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Só Tem Braba Fashion & accessories · Welcome for new customers

A women's fitness fashion store uses automations to improve customer communication and experience.

Fashion & accessories Automação Recuperação de carrinho
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Nerd Universe Fashion & accessories · Recuperacao de carrinho abandonado

Nerd Universe uses automation and segmentation to engage geek-culture fans with personalized campaigns.

Fashion & accessories automation segmentação
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.