WPP Marketing
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Customers
Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

406 cases found
Ana Mello Footwear · Automação para recuperação de carrinho abandonado

Ana Mello uses automations and segmentation to improve communication and sales recovery.

Footwear Automação Recuperação de carrinho
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Smart Gayrimenkul Tools & building · Message automation and segmented campaigns

Smart Gayrimenkul uses automation and segmentation to improve communication and engagement with clients in the real estate sector.

Tools & building Automação Segmentation
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A Otra Cosa Fashion & accessories · Segmented message automation

Otra Cosa uses automations and segmentation to strengthen relationships and optimize sales in independent fashion.

Fashion & accessories Marketing automation Segmentation
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Montañita Jewelry and semi-jewelry · Segmented mass campaigns

Montañita uses WPP Marketing for targeted campaigns and automated messages, highlighting handcrafted jewelry and sustainability.

Jewelry and semi-jewelry Mass campaigns Segmentation
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Kala.Baza Fashion & accessories · Cart recovery automation

Kala.Baza uses WPP Marketing automations and segmentation to recover carts and notify customers.

Fashion & accessories Cart recovery automation Shipping update
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Pickeasy Food & Beverage · Message automation for cart recovery, order confirmation, review requests, shipping updates, and repurchase incentives

Pickeasy uses automations to recover carts, confirm orders, and encourage repurchases, keeping customers informed and engaged.

Food & Beverage Marketing automation Recuperação de carrinho
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Life Like Household utilities · Message automation and campaign segmentation

Life Like uses automation and segmentation to engage customers with personalized messages, highlighting its premium design and finish.

Household utilities automation segmentação
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M Five Makes E CosmÉticos Beauty & cosmetics · Message automation and audience segmentation

M Five Makes E CosmÉticos uses automations and segmentation to improve communication and engagement with makeup and skincare customers.

Beauty & cosmetics automation segmentação
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Estilo Natural Lingerie Fashion & accessories · Cart recovery automation

Estilo Natural Lingerie uses automations and segmentation to improve the shopping experience and build customer loyalty.

Fashion & accessories Marketing automation Recuperação de carrinho
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Fashion Dog Distribuidora Pet shop · Marketing automation

Fashion Dog uses automations and segmentation to engage customers of grooming and bathing accessories, avoiding generic messages.

Pet shop Marketing automation Segmentation
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Syes | Ropa Para Tu Talle Fashion & accessories · Message automation and campaign segmentation

Syes uses automations and segmentation to communicate inclusive fashion without spam, keeping customers informed and encouraging repeat purchases.

Fashion & accessories Automação Segmentation
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Preciosa Fashion & accessories · Mass campaigns with segmentation

Preciosa uses segmentation and mass campaigns to engage customers of women's intimates fashion.

Fashion & accessories campanhas em massa segmentação
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Azuya Beauty & cosmetics · Marketing automation with audience segmentation

Azuya uses automations and segmentation to improve relationships with anti-aging skincare customers.

Beauty & cosmetics Marketing automation Segmentation
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Mayelmoda Fashion & accessories · Marketing automation

Mayelmoda uses automations and segmentation to improve engagement and repeat purchases in men's fashion.

Fashion & accessories Marketing automation Segmentation
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OverdripBr Fashion & accessories · Marketing automation with segmentation and transactional messages

OverdripBr uses WPP Marketing automations and segmentation to engage customers and recover sales.

Fashion & accessories Automação Segmentation
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Refrigeração E Ar Condici Tools & building · Message automation

Refrigeração E Ar Condici uses automations and segmentation to improve customer communication and support.

Tools & building Message automation Segmentation
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Indumentaria Wassa Fashion & accessories · Mass campaigns with segmentation

Indumentaria Wassa uses segmentation and mass campaigns to engage women's fashion customers with relevant messages.

Fashion & accessories Mass campaigns Segmentation
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Ana Arruda Joias Jewelry and semi-jewelry · Automação de Boas-vindas para novos clientes

Ana Arruda Joias uses automations and segmentation to engage customers and recover carts, avoiding generic messaging.

Jewelry and semi-jewelry Marketing automation Segmentation
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Vende Tutty Marketplaces and multi-brand stores · Message automation and audience segmentation

Marketplace that uses automations and segmentation to improve communication and order management.

Marketplaces and multi-brand stores Automação Segmentation
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Nancco Imports Marketplaces and multi-brand stores · Transactional message automation

Nancco Imports uses automations and segmentation to improve communication and operations during renovation.

Marketplaces and multi-brand stores Automação Segmentation
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Orla Jewelry and semi-jewelry · Abandoned cart recovery automation

Orla uses cart recovery and review automations, with targeted campaigns for jewelry customers.

Jewelry and semi-jewelry Marketing automation Recuperação de carrinho
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Confecciones JP Palacio Fashion & accessories · Welcome message automation

Confecciones JP Palacio uses automation and segmentation to improve customer relationships and highlight quality and innovation in fashion.

Fashion & accessories automation segmentação
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Benvê Store Fashion & accessories · Message automation and audience segmentation

Benvê Store uses automations and segmentation for personalized communication and cart recovery.

Fashion & accessories Marketing automation Segmentation
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Camomila Fashion & accessories · Message automation with segmentation

Camomila uses automations and segmentation to improve communication and engagement in women's fashion e‑commerce.

Fashion & accessories Automação Segmentation
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Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.