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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

31 cases found
Santa Lorenza | Tapetes P Home & Decor · Atualizacao de envio

Santa Lorenza uses automations and segmentation to inform customers and organize campaigns without spam.

Home & Decor Message automation Segmentation
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ConcretaFG Home & Decor · Atualizacao de envio

ConcretaFG uses automations and segmentation to improve communication and the buying experience for exclusive concrete and granilite parts.

Home & Decor Automação Segmentation
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Emoldurei Store Home & Decor · Mass messages

Emoldurei Store uses segmentation and mass messaging to inspire customers with custom posters and framed prints.

Home & Decor Mass campaigns Segmentation
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ERDE Diseño & Creacion Home & Decor · Welcome for new customers

ERDE Diseño & Creacion uses automations and segmentation to personalize communication and improve the customer experience.

Home & Decor Automação Segmentation
See case
Universo Aquático - Plant Home & Decor · Welcome for new customers

Universo Aquático uses automations and segmentation to inform and engage customers of aquatic plants.

Home & Decor Automação Segmentation
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BRAVA Home & Decor · Welcome for new customers

BRAVA uses WPP Marketing automations to streamline communication and keep customers informed in the fire and grilling goods segment.

Home & Decor Automação Recuperação de carrinho
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Ctba.Shop Marketplaces and multi-brand stores · Welcome for new customers

Ctba.Shop uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação de Marketing Segmentation
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Afago Home & Decor · Welcome for new customers

Afago uses WPP Marketing automations and segmentation to personalize communication and optimize sales in home and decor.

Home & Decor Automação Segmentation
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Milartes Stencil Home & Decor · Recuperacao de carrinho abandonado

Milartes Stencil uses automation to recover customers and segmentation for targeted campaigns.

Home & Decor Marketing automation Abandoned cart recovery
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Sevamate Home & Decor · Recuperacao de carrinho abandonado

Sevamate uses automations and segmentation to recover carts, encourage first purchases, and drive repurchase.

Home & Decor Automação Segmentation
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Casa Trendy Home & Decor · Mass messages

Casa Trendy uses targeted campaigns and automations to improve communication and engagement with home décor customers.

Home & Decor campanhas em massa segmentação
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Aire Objetos Decorativos Home & Decor · Recuperacao de carrinho abandonado

Aire Objetos Decorativos uses automation to recover customers who abandon carts, avoiding spam by segmenting with tags.

Home & Decor Cart recovery automation Segmentation
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Kaminski Art Home & Decor · Welcome for new customers

Kaminski Art uses automations and segmentation to improve customer communication and experience.

Home & Decor automation segmentação
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Brünae Studio Home & Decor · Welcome for new customers

Brünae Studio uses automations and segmentation to improve communication and engagement with customers.

Home & Decor Automação Segmentation
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Di-nare Home & Decor · Welcome for new customers

Di-nare uses automations and segmentation to keep customers informed and organize efficient campaigns.

Home & Decor Marketing automation Segmentation
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MAHÛ - Arte da Selva Home & Decor · Solicitacao de avaliacao

Amazonian gift shop uses automation to request reviews and segment customers for personalized communication.

Home & Decor automation segmentação
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Inspira Decore Home & Decor · Order cancellation

Inspira Decore uses automations and segmentation to improve communication and order management.

Home & Decor Automação Segmentation
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Bibelô Designer Home & Decor · Welcome for new customers

Bibelô Designer uses automations and segmentation to engage customers with personalized messages and order updates.

Home & Decor Automação Segmentation
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Luben Home & Decor · Welcome for new customers

Luben uses automations and segmentation to keep customers informed and engaged with pet-friendly products.

Home & Decor Automação Segmentation
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Loja Varejo Lar Marketplaces and multi-brand stores · Welcome for new customers

Loja Varejo Lar uses automations and segmentation to personalize communication and improve the customer experience.

Marketplaces and multi-brand stores Automação Segmentation
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Amor de Crochet Home & Decor · Welcome for new customers

Amor de Crochet uses automations and segmentation to engage customers and showcase its unique handcrafted pieces.

Home & Decor Automação Segmentation
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Nobre Tapetes De Couro Home & Decor · Welcome for new customers

Nobre Tapetes De Couro uses automations and segmentation to engage customers with personalized messages and maintain a premium experience.

Home & Decor Automação Segmentation
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Gutiel Arte Y Diseño Home & Decor · Welcome for new customers

Gutiel Arte Y Diseño uses automations and segmented campaigns to engage customers and showcase their custom artworks.

Home & Decor Message automation Segmentation
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Vende Tutty Marketplaces and multi-brand stores · Welcome for new customers

Marketplace that uses automations and segmentation to improve communication and order management.

Marketplaces and multi-brand stores Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.