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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

84 cases found
LEM'S Fashion & accessories · Mass messages

LEM'S uses WPP Marketing for targeted campaigns, avoiding spam and prioritizing premium customers.

Fashion & accessories campanhas em massa segmentação
See case
Cugginibeyker Fashion & accessories · Recuperacao de carrinho abandonado

Cugginibeyker uses automation to recover abandoned carts, keep customers engaged, and increase sales opportunities.

Fashion & accessories Abandoned cart recovery automation Segmentation
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Have Four Store Fashion & accessories · Recuperacao de carrinho abandonado

Have Four Store uses automations and segmentation to keep customers informed and recover sales.

Fashion & accessories Automação Segmentation
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You Active Fashion & accessories · Welcome for new customers

You Active uses automations and segmentation to engage customers and optimize sales in online fashion.

Fashion & accessories Marketing automation Segmentation
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Eco Fit Fashion & accessories · Recuperacao de carrinho abandonado

Eco Fit uses automation to recover abandoned carts and segmentation to avoid spam, keeping customers engaged.

Fashion & accessories automação de recuperação de carrinho segmentação
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Yosef Menswear Fashion & accessories · Welcome for new customers

Yosef Menswear uses automations and segmentation to improve relationships and communication with men's fashion customers.

Fashion & accessories Automação Segmentation
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Moda Mia Fashion & accessories · Welcome for new customers

Moda Mia uses automations and segmentation to improve communication, inform customers, and organize campaigns.

Fashion & accessories Automação Segmentation
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Royal Myers Fashion & accessories · Welcome for new customers

Royal Myers uses automations and segmentation to improve communication and order management in the online store.

Fashion & accessories Automação Segmentation
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Honcy Fashion & accessories · Mass messages

Honcy uses WPP Marketing for targeted campaigns that keep customers informed and organize repurchase cadence.

Fashion & accessories Mass campaigns Segmentation
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Acourt Atelier Bags & handbags · Welcome for new customers

Acourt Atelier uses automations and segmentation to improve communication and engagement with customers of handcrafted handbags.

Bags & handbags Marketing automation Segmentation
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Titibum Fashion & accessories · Recuperacao de carrinho abandonado

Titibum uses automations and segmentation to improve customer relationships and repeat purchases in children's and adult fashion.

Fashion & accessories Marketing automation Segmentation
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Tienda Vortex Fashion & accessories · Recuperacao de carrinho abandonado

Tienda Vortex uses automations and segmentation to improve communication and recover sales.

Fashion & accessories Cart recovery automation Segmentation
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Lumbre Fashion & accessories · Payment pending

Lumbre uses pending payment automation and segmentation to improve communication and recover sales.

Fashion & accessories Pending payment automation Segmentation
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Cal Y Arena Fashion & accessories · Recuperacao de carrinho abandonado

A casual fashion store uses automations for cart recovery, order confirmation and shipping updates, plus targeted campaigns.

Fashion & accessories Cart recovery automation Order confirmation
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Keren Moreno Para Mujeres Fashion & accessories · Confirmacao de pedido

Women's fashion store uses automation and segmentation to improve communication and shopping experience.

Fashion & accessories automation segmentação
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Season Fashion & accessories · Recuperacao de carrinho abandonado

Women's online fashion store uses automations to recover carts and inform customers about orders.

Fashion & accessories Automação Recuperação de carrinho
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Sancte Ioseph Store Fashion & accessories · Welcome for new customers

Sancte Ioseph Store uses automations and segmentation to improve relationships and sales of rosaries and religious accessories.

Fashion & accessories Automação Segmentation
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Clotex Fashion & accessories · Recuperacao de carrinho abandonado

Clotex uses automation to recover customers who abandon their carts, maintaining segmented and effective communication.

Fashion & accessories Automação de Recuperação de Carrinho E-commerce
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Nai Beachwear Fashion & accessories · Solicitacao de avaliacao

Nai Beachwear uses automations and segmentation to personalize communication and strengthen relationships with customers of handcrafted swimwear.

Fashion & accessories Marketing automation Segmentation
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Closet Da Pie Fashion & accessories · Recuperacao de carrinho abandonado

Closet Da Pie uses automations and segmentation to recover carts and notify customers about shipping.

Fashion & accessories Marketing automation Recuperação de carrinho
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Skull Shop Br Fashion & accessories · Mass messages

Skull Shop Br uses WPP Marketing's segmentation and automations for effective campaigns and engagement.

Fashion & accessories Mass campaigns Segmentation
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A Otra Cosa Fashion & accessories · Welcome for new customers

Otra Cosa uses automations and segmentation to strengthen relationships and optimize sales in independent fashion.

Fashion & accessories Marketing automation Segmentation
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Kala.Baza Fashion & accessories · Recuperacao de carrinho abandonado

Kala.Baza uses WPP Marketing automations and segmentation to recover carts and notify customers.

Fashion & accessories Cart recovery automation Shipping update
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Estilo Natural Lingerie Fashion & accessories · Recuperacao de carrinho abandonado

Estilo Natural Lingerie uses automations and segmentation to improve the shopping experience and build customer loyalty.

Fashion & accessories Marketing automation Recuperação de carrinho
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.