WPP Marketing
Language and currency
Log in
Plans
Customers
Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
Search the site
Language and currency

Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

414 cases found
Renda-se Moda Intima Fashion & accessories · Welcome for new customers

Renda-se Moda Intima uses automations and segmentation to improve the experience and retain customers.

Fashion & accessories Marketing automation Audience targeting
See case
Total Free Alimentos Food & Beverage · Confirmacao de pedido

Total Free Alimentos uses automation for order confirmation and segmentation to prevent spam and personalize campaigns.

Food & Beverage Order confirmation automation Segmentation
See case
Memories Caterers Food & Beverage · Confirmacao de pedido

Memories Caterers uses automation and segmentation to improve communication and operations in catering for weddings and corporate events.

Food & Beverage Automação Segmentation
See case
Salud Ayurveda Con Camill Health & supplements · Welcome for new customers

Salud Ayurveda Con Camill uses automations and segmentation for personalized and efficient communication in Ayurvedic consultations and treatments.

Health & supplements Automação Segmentation
See case
Naty Kitty Store Digital products · Confirmacao de pedido

Naty Kitty Store uses automation to confirm orders and segmentation to avoid spam, optimizing communication with gamers.

Digital products Order confirmation automation Segmentation
See case
Banca 2 Rancho Nativo Food & Beverage · Confirmacao de pedido

Banca 2 Rancho Nativo uses automation to confirm orders and targeted campaigns for distinct audiences.

Food & Beverage Order confirmation automation Segmented campaigns
See case
Studio Baroni Beauty & cosmetics · Welcome for new customers

Studio Baroni uses automations and segmentation to improve relationships and engagement with its customers.

Beauty & cosmetics automation segmentação
See case
Yosef Menswear Fashion & accessories · Welcome for new customers

Yosef Menswear uses automations and segmentation to improve relationships and communication with men's fashion customers.

Fashion & accessories Automação Segmentation
See case
Essence Moda Íntima Fashion & accessories · Welcome for new customers

Lingerie store that uses automations and segmentation to personalize service and keep customers informed.

Fashion & accessories Automação Segmentation
See case
Sissilice Stationery & gifts · Welcome for new customers

Sissilice uses automations and segmentation to keep customers informed and engaged with personalized stationery.

Stationery & gifts Automação de Marketing Segmentation
See case
The Little Baker by Mansi Food & Beverage · First-purchase incentive

Artisanal bakery uses automations and segmentation to engage customers with personalized messages and automatic confirmations.

Food & Beverage Automação Segmentation
See case
Bibelô Designer Home & Decor · Welcome for new customers

Bibelô Designer uses automations and segmentation to engage customers with personalized messages and order updates.

Home & Decor Automação Segmentation
See case
Moda Mia Fashion & accessories · Welcome for new customers

Moda Mia uses automations and segmentation to improve communication, inform customers, and organize campaigns.

Fashion & accessories Automação Segmentation
See case
Luben Home & Decor · Welcome for new customers

Luben uses automations and segmentation to keep customers informed and engaged with pet-friendly products.

Home & Decor Automação Segmentation
See case
Sweevie Brasil Health & supplements · Welcome for new customers

Sweevie Brasil uses automations and segmentation to communicate with customers using personalized messages, keeping them informed and encouraging repeat purchases.

Health & supplements Automação Segmentation
See case
PideBros Food & Beverage · Welcome for new customers

PideBros uses automations and segmentation to communicate with customers in a personalized way, keeping them informed and engaged.

Food & Beverage Marketing automation Audience targeting
See case
Centro de Diagnóstico Clínico Health & supplements · Welcome for new customers

Centro de Diagnóstico Clínico uses automations and segmentation for efficient and ethical communication with its patients.

Health & supplements Automação Segmentation
See case
Lyanna Laços Fashion & accessories · Confirmacao de pedido

Lyanna Laços uses automation to confirm orders, ensuring fast, organized communication with customers of children's accessories.

Fashion & accessories Order confirmation automation WPP Marketing
See case
Royal Myers Fashion & accessories · Welcome for new customers

Royal Myers uses automations and segmentation to improve communication and order management in the online store.

Fashion & accessories Automação Segmentation
See case
Natural Babies & Maternity · Welcome for new customers

Natural uses automations and segmentation to improve communication and experience in children's fashion.

Babies & Maternity Marketing automation Segmentation
See case
Tau Stationery & gifts · Welcome for new customers

Tau uses WPP Marketing automation and segmentation to personalize communication and optimize sales of stationery and promotional gifts.

Stationery & gifts Automação Segmentation
See case
Uaipet Pet shop · Recuperacao de carrinho abandonado

Uaipet uses automation to recover customers who abandon carts, maintaining segmented and relevant communication.

Pet shop Abandoned cart recovery automation Segmentation
See case
Prime Peças Ltda Auto parts & accessories · Welcome for new customers

Prime Peças Ltda uses automations and segmentation to keep customers informed and organize effective campaigns.

Auto parts & accessories Marketing automation Segmentation
See case
Honcy Fashion & accessories · Mass messages

Honcy uses WPP Marketing for targeted campaigns that keep customers informed and organize repurchase cadence.

Fashion & accessories Mass campaigns Segmentation
See case

Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.