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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

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Filter by store category, feature used, or brand name to find examples close to your operation.

192 cases found
Glore Beauty and cosmetics · Welcome for new clients

Glore uses automations and segmentation to personalize communication and improve the shopping experience with premium beauty products.

Beauty and cosmetics Marketing automation Segmentation
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Atom Auto parts and accessories · Order cancellation

Atom uses automations and segmentation from WPP Marketing to engage automotive accessories customers with relevant messages.

Auto parts and accessories Automação Segmentation
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Nai Beachwear Fashion and accessories · Solicitacao de avaliacao

Nai Beachwear uses automations and segmentation to personalize communication and strengthen the relationship with artisanal swimwear customers.

Fashion and accessories Marketing automation Segmentation
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Brasilidade Têxtil Fashion and accessories · Recuperacao de carrinho abandonado

Brasilidade Têxtil uses automations and segmentation to optimize sales and communication with customers in the fabric e-commerce.

Fashion and accessories Marketing automation Recuperação de carrinho
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Closet Da Pie Fashion and accessories · Recuperacao de carrinho abandonado

Closet Da Pie uses automations and segmentation to recover carts and inform customers about shipping.

Fashion and accessories Marketing automation Recuperação de carrinho
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Replicas Planet Fashion and accessories · Welcome for new clients

Replicas Planet uses automations and segmentation to engage customers and optimize fashion sales.

Fashion and accessories Marketing automation Segmentation
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Lingerie Vittorino Intima Fashion and accessories · First purchase incentive

Lingerie Vittorino Intima uses automation and segmentation to encourage first purchases and avoid generic communication.

Fashion and accessories Marketing automation Segmentation
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Watermelon Objetos Stationery and gifts · Recuperacao de carrinho abandonado

Watermelon Objetos uses automation to recover abandoned carts and segmented campaigns, avoiding spam and improving engagement.

Stationery and gifts Cart recovery automation Segmented campaigns
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Vânia Moda Íntima Fashion and accessories · Recuperacao de carrinho abandonado

Vânia Moda Íntima uses automations and segmentation to improve communication and wholesale sales.

Fashion and accessories Message automation Segmentation
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Eros Essências | As Mais Perfumery · Welcome for new clients

Eros Essências utilizes automation and segmentation to engage customers and foster repeat purchases with personalized messages.

Perfumery Automação Segmentation
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Mooca Discos Marketplaces and multi-brands · Repurchase with coupon

Mooca Discos uses repurchase automation and segmented campaigns to keep customers active and engaged.

Marketplaces and multi-brands re-purchase automation campanhas segmentadas
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Nobre Tapetes De Couro Home and decor · Welcome for new clients

Nobre Tapetes De Couro uses automation and segmentation to engage customers with personalized messages and maintain a premium experience.

Home and decor Automação Segmentation
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Pizzaria El Capitolio Food and beverages · Welcome for new clients

Pizzaria El Capitolio uses automations and segmentation to improve the online ordering and delivery experience.

Food and beverages Marketing automation Segmentation
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Laona Fashion and accessories · Bulk messages

Laona uses targeted campaigns to communicate with women seeking comfort and quality, avoiding generic messages.

Fashion and accessories campanhas em massa segmentação
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Senhorita Tricot Fashion and accessories · Recuperacao de carrinho abandonado

The online knitwear store uses automation for cart recovery and segmented campaigns, avoiding spam and improving engagement.

Fashion and accessories Marketing automation Recuperação de carrinho
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Desluz Electronics and IT · Recuperacao de carrinho abandonado

Desluz uses automation to re-engage customers and segmentation to avoid spam.

Electronics and IT Cart recovery automation Pending payment automation
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Savani Footwear · Welcome for new clients

Savani uses automations and segmentation to engage customers and organize effective campaigns in fashion and footwear.

Footwear Automação Segmentation
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Doiseff Fashion and accessories · Welcome for new clients

Doiseff uses automations and segmentation to engage customers with personalized messages and maintain efficient communication.

Fashion and accessories automation segmentação
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Ana Mello Footwear · Recuperacao de carrinho abandonado

Ana Mello uses automations and segmentation to improve communication and sales recovery.

Footwear Automação Recuperação de carrinho
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A Otra Cosa Fashion and accessories · Welcome for new clients

A Otra Cosa uses automations and segmentation to strengthen relationships and optimize sales in original fashion.

Fashion and accessories Marketing automation Segmentation
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Kala.Baza Fashion and accessories · Recuperacao de carrinho abandonado

Kala.Baza uses automations and segmentation from WPP Marketing to recover carts and inform customers.

Fashion and accessories Cart recovery automation Shipment update
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Pickeasy Food and beverages · Solicitacao de avaliacao

Pickeasy uses automations to recover carts, confirm orders, and encourage repeat purchases, keeping customers informed and engaged.

Food and beverages Marketing automation Recuperação de carrinho
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Life Like Household utilities · Order cancellation

Life Like uses automation and segmentation to engage customers with personalized messages, highlighting its premium design and finish.

Household utilities automation segmentação
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M Five Makes E CosmÉticos Beauty and cosmetics · Welcome for new clients

M Five Makes E Cosméticos uses automation and segmentation to improve communication and engagement with makeup and skincare clients.

Beauty and cosmetics automation segmentação
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.