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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

163 cases found
Ilcapitanosantafe Fashion & accessories · Order cancellation

Ilcapitanosantafe uses automations and segmentation to improve online communication and sales.

Fashion & accessories automation segmentação
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Allana Brand Fashion & accessories · Welcome for new customers

Allana Brand uses automations and segmentation to engage customers with personalized messages and avoid spam.

Fashion & accessories Automação Segmentation
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Outfit Br Fashion & accessories · Order cancellation

Outfit Br uses automations and segmented campaigns to improve communication, recover carts, and encourage repurchase.

Fashion & accessories Automação Segmentation
See case
Atypical Fashion & accessories · Recuperacao de carrinho abandonado

Atypical uses automations to recover carts, encourage first purchases, and update shipping, with segmentation to avoid spam.

Fashion & accessories Marketing automation Recuperação de carrinho
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Aura Siete Fashion & accessories · Solicitacao de avaliacao

Aura Siete uses WPP Marketing for automated workflows and segmented campaigns, improving relationships with urban fashion customers.

Fashion & accessories Automação Segmentation
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EFITNESS Fashion & accessories · Order cancellation

EFITNESS uses WPP Marketing for automations and segmented campaigns, improving communication with plus size customers.

Fashion & accessories automation campanhas segmentadas
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Kiaora Fashion & accessories · Recuperacao de carrinho abandonado

Kiaora uses automations and segmented campaigns to enhance the shopping experience and build customer loyalty.

Fashion & accessories Marketing automation Segmentation
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Biquínis Da Fabi Fashion & accessories · Recuperacao de carrinho abandonado

Biquínis Da Fabi uses automations and segmentation to recover carts and remind customers about payments, avoiding spam and improving the experience.

Fashion & accessories Message automation Recuperação de carrinho
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Basic.us Fashion & accessories · Recuperacao de carrinho abandonado

Basic.us uses automations and segmented campaigns to improve the purchase journey and engagement.

Fashion & accessories Marketing automation Recuperação de carrinho
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Studio Ímã Acessórios Fashion & accessories · Welcome for new customers

Studio Ímã uses automations and segmentation to engage customers and recover abandoned carts.

Fashion & accessories Marketing automation Segmentation
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Shopmyuniform.com Fashion & accessories · Welcome for new customers

Shopmyuniform.com uses automations and segmentation to improve the shopping experience for school and professional uniforms.

Fashion & accessories automation segmentação
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Lago Beachwear Fashion & accessories · Order cancellation

Lago Beachwear uses automations and segmentation to optimize communication and recover sales in its swimwear e-commerce.

Fashion & accessories Automação Segmentation
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UseTF Fashion & accessories · Recuperacao de carrinho abandonado

UseTF uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Recuperação de carrinho
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Soidolos Fashion & accessories · Welcome for new customers

Official shop for exclusive products uses automations and segmentation to engage fans and recover sales.

Fashion & accessories automation segmentação
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Henrikei Artes Fashion & accessories · Recuperacao de carrinho abandonado

Henrikei Artes uses automations and segmentation to recover carts and notify customers.

Fashion & accessories Marketing automation Segmentation
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Louder.ink Fashion & accessories · Atualizacao de envio

Louder.ink uses automation to notify customers about shipping and tracking, ensuring a transparent and fast experience.

Fashion & accessories Shipping update automation WPP Marketing
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Vanilla Store Fashion & accessories · Welcome for new customers

Vanilla Store uses automations to welcome customers, recover carts, and информ customers efficiently.

Fashion & accessories Message automation Recuperação de carrinho
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Só Tem Braba Fashion & accessories · Welcome for new customers

A women's fitness fashion store uses automations to improve customer communication and experience.

Fashion & accessories Automação Recuperação de carrinho
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Nerd Universe Fashion & accessories · Recuperacao de carrinho abandonado

Nerd Universe uses automation and segmentation to engage geek-culture fans with personalized campaigns.

Fashion & accessories automation segmentação
See case

Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.