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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

163 cases found
RebLab Fashion & accessories · Welcome for new customers

RebLab uses automations and segmentation to personalize communication and keep customers informed, highlighting their handcrafted fashion.

Fashion & accessories Automação Segmentation
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Cabine Estação Moda Fashion & accessories · Welcome for new customers

Fashion store that uses automation and segmentation to improve customer experience and organize campaigns.

Fashion & accessories Automação Segmentation
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Flower Power Fashion & accessories · Recuperacao de carrinho abandonado

Flower Power uses automation to recover abandoned carts and segmentation for precise campaigns.

Fashion & accessories Abandoned cart recovery automation Segmentation
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Qe&sh Store Fashion & accessories · Welcome for new customers

Qe&sh Store uses automations and segmentation to engage women's fashion customers with personalized messages.

Fashion & accessories Automação Segmentation
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Frenkels Fashion & accessories · Welcome for new customers

Frenkels integrates automation and segmentation to improve communication with fashion and accessories customers.

Fashion & accessories Automação Segmentation
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Mini Conto Fashion & accessories · Welcome for new customers

Mini Conto uses automations and segmentation to optimize communication with wholesale children's fashion retailers.

Fashion & accessories Automação Segmentation
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Kapdaay Fashion & accessories · Welcome for new customers

Kapdaay uses WPP Marketing automations and segmentation to engage urban fashion customers with personalized messages.

Fashion & accessories Marketing automation Segmentation
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Paula Moda Íntima Fashion & accessories · Recuperacao de carrinho abandonado

Paula Moda Íntima uses automation to recover customers who abandoned their cart, avoiding spam by segmenting with tags.

Fashion & accessories Automação Abandoned cart recovery
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Formosa Modas Fashion & accessories · Order cancellation

Formosa Modas uses automations and segmentation to engage customers and optimize online sales.

Fashion & accessories Automação Segmentation
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Gillimitti Fashion & accessories · Solicitacao de avaliacao

Gillimitti uses automation to request reviews after purchase, reinforcing care for children's clothing customers.

Fashion & accessories Automação Request for evaluation
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OKL Ribeiro Fashion & accessories · Welcome for new customers

OKL Ribeiro uses WPP Marketing for welcome automation and segmentation, avoiding spam and improving customer relationships.

Fashion & accessories automation segmentação
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Todas Na Modinha Fashion & accessories · Welcome for new customers

Todas Na Modinha uses automation and segmentation to engage customers with personalized messages.

Fashion & accessories Automação Segmentation
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Pratas Do Rio Jewelry and semi-jewelry · Mass messages

Pratas Do Rio uses segmentation and mass messaging to avoid spam and increase engagement with jewelry and semi-jewelry customers.

Jewelry and semi-jewelry Mass campaigns Segmentation
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Kotranic Fashion & accessories · Mass messages

Kotranic uses targeted campaigns to engage unisex patchwork fashion customers with relevant messages.

Fashion & accessories Mass campaigns Segmentation
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Leddred'S Marketplaces and multi-brand stores · Welcome for new customers

Leddred'S uses automations and segmentation to communicate with customers through personalized messages and keep the sales flow efficient.

Marketplaces and multi-brand stores Marketing automation Segmentation
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Eclipse Shop Mx Fashion & accessories · Welcome for new customers

Eclipse Shop Mx uses WPP Marketing automation and segmentation for efficient, personalized communication with its customers.

Fashion & accessories Automação Segmentation
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Pampa Remeras Fashion & accessories · Welcome for new customers

Pampa Remeras uses automations and segmentation to improve communication and the shopping experience.

Fashion & accessories Marketing automation Segmentation
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Aura Chic Fashion & accessories · Welcome for new customers

Aura Chic uses automations and segmentation to keep customers informed and organize effective campaigns.

Fashion & accessories automation segmentação
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Mantos Sports Fashion & accessories · Welcome for new customers

Mantos Sports uses automations and segmentation to engage sportswear customers with personalized messages.

Fashion & accessories Automação Segmentation
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Loja La Republica Fashion & accessories · Welcome for new customers

La Republica store uses automations and segmentation to engage modern men with personalized communication.

Fashion & accessories Automação Segmentation
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Nay Store Fashion & accessories · First-purchase incentive

Nay Store uses automation and segmentation to encourage the first purchase and avoid generic messages.

Fashion & accessories Marketing automation Segmentation
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Lines Outfits Fashion & accessories · Mass messages

Lines Outfits uses segmentation and mass campaigns to engage customers with personalized messages.

Fashion & accessories campanhas em massa segmentação
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Attack T-shirt Fashion & accessories · Welcome for new customers

Attack T-shirt uses automations and segmentation to improve communication and sales in e-commerce.

Fashion & accessories Marketing automation Segmentation
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Cordas Express Fashion & accessories · Recuperacao de carrinho abandonado

Cordas Express uses automations and segmentation to improve communication and operations.

Fashion & accessories automation segmentação
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.