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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

19 cases found
Leddred'S Marketplaces and multi-brand stores · Welcome for new customers

Leddred'S uses automations and segmentation to communicate with customers through personalized messages and keep the sales flow efficient.

Marketplaces and multi-brand stores Marketing automation Segmentation
See case
My+StorePEDROSA Marketplaces and multi-brand stores · Welcome for new customers

My+StorePEDROSA uses automations and segmentation to engage customers and optimize sales on a multi-brand marketplace.

Marketplaces and multi-brand stores automation segmentação
See case
Loden Marketplaces and multi-brand stores · Welcome for new customers

Loden uses automations and segmentation to improve communication and experience in the marketplace.

Marketplaces and multi-brand stores automation segmentação
See case
Acessóriosff Marketplaces and multi-brand stores · Welcome for new customers

Acessóriosff uses automations and segmentation to improve communication and sales on a multi-brand marketplace.

Marketplaces and multi-brand stores Automação Segmentation
See case
Oakagro Marketplaces and multi-brand stores · Welcome for new customers

Oakagro uses automations and segmentation to optimize communication and keep customers informed.

Marketplaces and multi-brand stores Marketing automation Segmentation
See case
Ctba.Shop Marketplaces and multi-brand stores · Welcome for new customers

Ctba.Shop uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação de Marketing Segmentation
See case
Benchy Marketplaces and multi-brand stores · Welcome for new customers

Benchy uses automations and segmentation to improve communication and build customer loyalty in a toy marketplace.

Marketplaces and multi-brand stores Automação Segmentation
See case
Pescamarcheofertas Marketplaces and multi-brand stores · Recuperacao de carrinho abandonado

Pescamarcheofertas uses automation to recover abandoned carts and segmentation for targeted campaigns, improving communication with customers.

Marketplaces and multi-brand stores automação de marketing cart recovery
See case
OrvenTech Marketplaces and multi-brand stores · Welcome for new customers

OrvenTech uses automations and segmentation to improve customer communication and experience in its multi-brand marketplace.

Marketplaces and multi-brand stores automation segmentação
See case
Melih Lapanta Photography Marketplaces and multi-brand stores · Welcome for new customers

Melih Lapanta Photography uses automations and segmentation for personalized communication with luxury wedding clients.

Marketplaces and multi-brand stores Automação Segmentation
See case
URBANOX Marketplaces and multi-brand stores · Welcome for new customers

URBANOX uses automations and segmentation to communicate with customers in a personalized way on a rent-to-own marketplace.

Marketplaces and multi-brand stores Message automation Segmentation
See case
Magotecnologi Marketplaces and multi-brand stores · Welcome for new customers

Magotecnologi uses automation and segmentation to personalize communication and improve the customer experience.

Marketplaces and multi-brand stores Automação Segmentation
See case
OrvenTech Marketplaces and multi-brand stores · Welcome for new customers

OrvenTech uses automations and segmentation for efficient communication in a multi-brand marketplace.

marketplaces e multimarcas automation segmentação
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Loja Varejo Lar Marketplaces and multi-brand stores · Welcome for new customers

Loja Varejo Lar uses automations and segmentation to personalize communication and improve the customer experience.

Marketplaces and multi-brand stores Automação Segmentation
See case
Mooca Discos Marketplaces and multi-brand stores · Repurchase with coupon

Mooca Discos uses repurchase automation and segmented campaigns to keep customers active and engaged.

Marketplaces and multi-brand stores repurchase automation campanhas segmentadas
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Vende Tutty Marketplaces and multi-brand stores · Welcome for new customers

Marketplace that uses automations and segmentation to improve communication and order management.

Marketplaces and multi-brand stores Automação Segmentation
See case
Nancco Imports Marketplaces and multi-brand stores · Order cancellation

Nancco Imports uses automations and segmentation to improve communication and operations during renovation.

Marketplaces and multi-brand stores Automação Segmentation
See case
Andreia Higicol Marketplaces and multi-brand stores · Atualizacao de envio

Andreia Higicol uses automations and segmentation to confirm orders and update shipments, avoiding generic messages.

Marketplaces and multi-brand stores Automação Segmentation
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SINDROME Marketplaces and multi-brand stores · Welcome for new customers

SINDROME uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação Segmentation
See case

Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.