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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

34 cases found
Oriental Vegan Food & Beverage · Welcome for new customers

Oriental Vegan uses automations and segmentation to personalize communication and streamline orders for vegan and gluten-free meals.

Food & Beverage Marketing automation Segmentation
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Due Vinhos Selecionados Food & Beverage · First-purchase incentive

Due Vinhos Selecionados uses automation to encourage the first purchase and segmentation to avoid generic messages.

Food & Beverage Marketing automation Segmentation
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Mates Ramos Europa Food & Beverage · Solicitacao de avaliacao

Mates Ramos Europa uses automations to encourage purchases, update shipments, and request reviews, promoting mate culture in Europe.

Food & Beverage Marketing automation Segmentation
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Delisnaq Food & Beverage · Welcome for new customers

Delisnaq uses WPP Marketing's automations and segmentation to improve communication and delivery of premium sweets in Delhi.

Food & Beverage automation segmentação
See case
ARA Restaurante de Sobremesas Food & Beverage · Confirmacao de pedido

ARA Restaurante uses automation to confirm orders and segmentation to avoid spam, improving customer communication.

Food & Beverage automation segmentação
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SyM Bebidas - Regalos Food & Beverage · Mass messages

SyM Bebidas uses targeted campaigns to promote corporate beverage gifts for special occasions.

Food & Beverage Mass campaigns Segmentation
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Onukwu Food & Beverage · Welcome for new customers

Onukwu uses automations and segmentation to optimize communication with wholesale wine and beverage customers.

Food & Beverage automation segmentação
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Entretiempo Food & Beverage · Recuperacao de carrinho abandonado

Entretiempo uses automations and segmentation to engage customers and optimize specialty coffee sales.

Food & Beverage Marketing automation Segmentation
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Pizzas Felix Food & Beverage · Confirmacao de pedido

Pizzas Felix uses automation and segmentation to communicate with customers about artisanal pizzas without preservatives.

Food & Beverage automation segmentação
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VinoRosso Food & Beverage · Welcome for new customers

VinoRosso uses automations and segmentation for personalized communication, valuing Brazilian wine culture.

Food & Beverage Automação Segmentation
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Riquio Charqui Food & Beverage · Confirmacao de pedido

Riquio Charqui uses automation to confirm orders and segmentation to avoid generic messages.

Food & Beverage Order confirmation automation Segmentation
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Zazil Granola Premium Food & Beverage · Welcome for new customers

Zazil Granola Premium uses automations and segmentation to improve communication and the online shopping experience.

Food & Beverage Automação Segmentation
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SprinklesFit Food & Beverage · Repurchase with coupon

SprinklesFit uses repurchase automation and segmentation to engage customers of vegan and natural products.

Food & Beverage Automação de recompra Segmentation
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Marikosama Omakase Food & Beverage · Welcome for new customers

Marikosama uses automations and segmentation to enhance communication and build loyalty among Japanese cuisine customers.

Food & Beverage Automação Segmentation
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Café Betel Food & Beverage · Welcome for new customers

Café Betel uses automations and segmentation to engage customers and showcase its family tradition.

Food & Beverage Message automation Segmentation
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Five Food Food & Beverage · Recuperacao de carrinho abandonado

Five Food uses automations and segmentation to communicate with customers about healthy, vegan snacks.

Food & Beverage Automação Segmentation
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Casa Dionisio Vinoteca Food & Beverage · Welcome for new customers

Casa Dionisio Vinoteca uses automations and segmentation to engage customers of wines and gourmet products.

Food & Beverage Automação Segmentation
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Fabián Gesto Chocolates Food & Beverage · Mass messages

Fabián Gesto Chocolates uses segmentation and mass campaigns to communicate with specific audiences, highlighting the artisanal experience.

Food & Beverage campanhas em massa segmentação
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Total Free Alimentos Food & Beverage · Confirmacao de pedido

Total Free Alimentos uses automation for order confirmation and segmentation to prevent spam and personalize campaigns.

Food & Beverage Order confirmation automation Segmentation
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Memories Caterers Food & Beverage · Confirmacao de pedido

Memories Caterers uses automation and segmentation to improve communication and operations in catering for weddings and corporate events.

Food & Beverage Automação Segmentation
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The Little Baker by Mansi Food & Beverage · First-purchase incentive

Artisanal bakery uses automations and segmentation to engage customers with personalized messages and automatic confirmations.

Food & Beverage Automação Segmentation
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PideBros Food & Beverage · Welcome for new customers

PideBros uses automations and segmentation to communicate with customers in a personalized way, keeping them informed and engaged.

Food & Beverage Marketing automation Audience targeting
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Studio Forneria Food & Beverage · Welcome for new customers

Studio Forneria uses automations and segmentation via WPP Marketing to improve customer communication and experience.

Food & Beverage Automação Segmentation
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Kiki Market Food & Beverage · Welcome for new customers

Kiki Market uses automations and targeted campaigns to improve customer communication and experience.

Food & Beverage Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.