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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

414 cases found
Vamp Tienda Household utilities · Welcome for new customers

Vamp Tienda uses automations and segmentation to improve communication with household utilities customers.

Household utilities Marketing automation Segmentation
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Delisnaq Food & Beverage · Welcome for new customers

Delisnaq uses WPP Marketing's automations and segmentation to improve communication and delivery of premium sweets in Delhi.

Food & Beverage automation segmentação
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GamebrCard Stationery & gifts · Welcome for new customers

GamebrCard uses automations and segmentation to deliver reliable support and encourage purchases from Pokémon collectors.

Stationery & gifts Automação Segmentation
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ARA Restaurante de Sobremesas Food & Beverage · Confirmacao de pedido

ARA Restaurante uses automation to confirm orders and segmentation to avoid spam, improving customer communication.

Food & Beverage automation segmentação
See case
Eloor | Aromas & Bem-esta Perfumery · Welcome for new customers

Eloor uses automations and segmentation to create personalized communication and improve the customer experience.

Perfumery Automação Segmentation
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TotalPet Pet shop · Welcome for new customers

TotalPet uses automations and segmentation to keep customers informed and organize effective campaigns.

Pet shop automation segmentação
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Pluma Parfum Perfumery · Welcome for new customers

Pluma Parfum uses automations and segmentation to improve communication and the shopping experience for imported perfumes.

Perfumery Automação Segmentation
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Supreme Sports Nutrition Health & supplements · Solicitacao de avaliacao

Supreme Sports Nutrition uses automations and segmentation to improve communication and support for athletes and bodybuilders.

Health & supplements Marketing automation Segmentation
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Domin8r Nutrition Health & supplements · Solicitacao de avaliacao

Domin8r Nutrition uses automations and segmentation to keep customers informed and engaged with sports supplements.

Health & supplements Automação Segmentation
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Attack T-shirt Fashion & accessories · Welcome for new customers

Attack T-shirt uses automations and segmentation to improve communication and sales in e-commerce.

Fashion & accessories Marketing automation Segmentation
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La Noria Revestimientos Tools & building · Welcome for new customers

La Noria Revestimientos uses automations and segmentation to keep customers informed and organize effective campaigns.

Tools & building Automação Segmentation
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KAM STUDIO LIMITED Digital products · Welcome for new customers

KAM STUDIO LIMITED uses automations and segmentation to enhance support and avoid generic messages.

Digital products Marketing automation Segmentation
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Fursten Sports & Fitness · Recuperacao de carrinho abandonado

Fursten uses automations and segmentation to improve communication with customers of men's fitness apparel.

Sports & Fitness Automação Segmentation
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Cordas Express Fashion & accessories · Recuperacao de carrinho abandonado

Cordas Express uses automations and segmentation to improve communication and operations.

Fashion & accessories automation segmentação
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Squad For Men Fashion & accessories · Welcome for new customers

Squad For Men uses automations and segmentation to communicate precisely and improve the shopping experience for men's swim briefs.

Fashion & accessories Automação Segmentation
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Ezerdonline Fashion & accessories · Welcome for new customers

Ezerdonline uses automations and segmentation to improve communication, recover carts, and inform customers in men's fashion.

Fashion & accessories Automação Segmentation
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Evitra Ev Technologies Auto parts & accessories · Welcome for new customers

Evitra uses automations and segmentation to keep customers informed and organize effective campaigns.

Auto parts & accessories Automação Segmentation
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Anaya Music Fashion & accessories · Solicitacao de avaliacao

Anaya Music uses automations and segmentation to communicate with customers personally and optimize musical instrument sales.

Fashion & accessories Automação Segmentation
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Acessóriosff Marketplaces and multi-brand stores · Welcome for new customers

Acessóriosff uses automations and segmentation to improve communication and sales on a multi-brand marketplace.

Marketplaces and multi-brand stores Automação Segmentation
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Onukwu Food & Beverage · Welcome for new customers

Onukwu uses automations and segmentation to optimize communication with wholesale wine and beverage customers.

Food & Beverage automation segmentação
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Instituto Santo Alberto Magno Digital products · Welcome for new customers

Instituto Santo Alberto Magno uses WPP Marketing for automations and segmentation, keeping students informed and engaged in digital courses.

Digital products Automação Segmentation
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Loja Vortex @2026 Fashion & accessories · Welcome for new customers

Vortex Store @2026 uses automations and segmentation to engage themed fashion fans with personalized messages.

Fashion & accessories Automação Segmentation
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anhelo studios Fashion & accessories · Mass messages

anhelo studios uses segmentation and mass campaigns to improve communication with specific audiences and showcase its exclusive streetwear fashion.

Fashion & accessories campanhas em massa segmentação
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Loja Luna Fashion & accessories · Mass messages

Loja Luna uses segmentation and mass campaigns to engage customers of original women's fashion.

Fashion & accessories campanhas em massa segmentação
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.