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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

39 cases found
Riarimar Modas Fashion & accessories · Welcome for new customers

Riarimar Modas uses automations and segmentation to engage customers and optimize sales in its fashion e‑commerce.

Fashion & accessories automation segmentação
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Califa Brand Eyewear & Accessories · Recuperacao de carrinho abandonado

Califa Brand uses automations and segmentation to improve communication and loyalty.

Eyewear & Accessories Automação Segmentation
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Tricot Life Fashion & accessories · Welcome for new customers

Tricot Life uses automations and segmentation to engage customers and optimize sales in the women's knitwear fashion segment.

Fashion & accessories Automação Segmentation
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Vânia Moda Íntima Fashion & accessories · Order cancellation

Vânia Moda Íntima uses automation and segmentation to improve communication and the wholesale shopping experience.

Fashion & accessories Automação Segmentation
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Cogite | Camisetas Literárias Fashion & accessories · Atualizacao de envio

Cogite uses automation to update customers about shipping, ensuring a fast and efficient experience.

Fashion & accessories Shipping update automation Integração Nuvemshop
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Loja Rohse Moraes Fashion & accessories · Welcome for new customers

Loja Rohse Moraes uses automations and segmentation to enhance customer relationships and the shopping experience in fashion and accessories.

Fashion & accessories Marketing automation Segmentation
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Wonder Size Fashion & accessories · Order cancellation

Wonder Size uses automations and segmentation to inform customers and personalize communication in tech-enabled plus-size fashion.

Fashion & accessories Automação Segmentation
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Dublin Ecommerce Fashion & accessories · Recuperacao de carrinho abandonado

Dublin Ecommerce uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Segmentation
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Shopmyuniform.com Fashion & accessories · Welcome for new customers

Shopmyuniform.com uses automations and segmentation to improve the shopping experience for school and professional uniforms.

Fashion & accessories automation segmentação
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Lago Beachwear Fashion & accessories · Order cancellation

Lago Beachwear uses automations and segmentation to optimize communication and recover sales in its swimwear e-commerce.

Fashion & accessories Automação Segmentation
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Henrikei Artes Fashion & accessories · Recuperacao de carrinho abandonado

Henrikei Artes uses automations and segmentation to recover carts and notify customers.

Fashion & accessories Marketing automation Segmentation
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Louder.ink Fashion & accessories · Atualizacao de envio

Louder.ink uses automation to notify customers about shipping and tracking, ensuring a transparent and fast experience.

Fashion & accessories Shipping update automation WPP Marketing
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Deep Collection Fashion & accessories · Welcome for new customers

Deep Collection uses automations to welcome customers and confirm orders, ensuring fast and organized communication.

Fashion & accessories Automação Mensagens automatizadas
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Louder.ink Fashion & accessories · Welcome for new customers

Louder.ink uses automation to welcome new customers and maintain segmented communication, avoiding spam.

Fashion & accessories Automação Mass campaigns
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Só Tem Braba Fashion & accessories · Welcome for new customers

A women's fitness fashion store uses automations to improve customer communication and experience.

Fashion & accessories Automação Recuperação de carrinho
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.