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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

14 cases found
KAM STUDIO LIMITED Digital products · Welcome for new customers

KAM STUDIO LIMITED uses automations and segmentation to enhance support and avoid generic messages.

Digital products Marketing automation Segmentation
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Instituto Santo Alberto Magno Digital products · Welcome for new customers

Instituto Santo Alberto Magno uses WPP Marketing for automations and segmentation, keeping students informed and engaged in digital courses.

Digital products Automação Segmentation
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WR Matrizes Digital products · Welcome for new customers

WR Matrizes uses welcome automation and segmentation to engage customers of digital embroidery files.

Digital products Message automation Segmentation
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Kiara Privé Digital products · Welcome for new customers

Kiara Privé uses automations to welcome, inform, and confirm orders, ensuring segmented and personalized communication.

Digital products Message automation Segmentation
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Wayne Interprises LTDA Digital products · Welcome for new customers

Wayne Interprises uses automations and segmentation to manage communication with developers and testers in a digital testing environment.

Digital products Marketing automation Segmentation
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Megwari Store Digital products · Welcome for new customers

Megwari Store uses an integrated financial platform with welcome automation and segmentation for effective communication.

Digital products Marketing automation Segmentation
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Primeiro Eu, O Mundo Depois Digital products · Welcome for new customers

Book and self-love content use automations and segmentation to engage and inform customers with personalized messages.

Digital products Message automation Segmentation
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Recrute RH Digital products · First-purchase incentive

Recrute RH uses automation and segmentation to improve talent management and customer engagement.

Digital products Active automation Segmentation
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Naty Kitty Store Digital products · Confirmacao de pedido

Naty Kitty Store uses automation to confirm orders and segmentation to avoid spam, optimizing communication with gamers.

Digital products Order confirmation automation Segmentation
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Vitalux Digital products · Mass messages

Vitalux uses targeted campaigns to connect with theatrical and cultural audiences, avoiding generic messages.

Digital products Mass campaigns Segmentation
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Gpi Brasil Consultorias Digital products · Welcome for new customers

Gpi Brasil Consultorias modernizes public administration with digital training and customized automations via WPP Marketing.

Digital products Marketing automation Segmentation
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Como Fidelizar Clientes Digital products · Welcome for new customers

Blog uses automations and segmentation to engage audiences with personalized messages and keep customers informed.

Digital products Automação Segmentation
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Infobytes Electronics & Computers · Welcome for new customers

Infobytes uses automations and segmentation to keep customers informed and encourage purchases with personalized messages.

Electronics & Computers Marketing automation Segmentation
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Orabolas Digital Digital products · Welcome for new customers

Orabolas Digital uses WPP Marketing automations to improve communication and support in digital marketing.

Digital products Automação Automatic messages
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.