WPP Marketing
Plans
Customers
Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

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Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

6 cases found
Atacado Dream Perfumaria Perfumery · Order confirmation automation

Atacado Dream Perfumaria uses automations and segmentation to inform customers and optimize wholesale perfume sales.

Perfumery Message automation Segmentation
See case
Velas Perfumadas Aromátic Perfumery · Welcome message automation

Aromátic Scented Candles uses automation and segmentation to engage customers with personalized messages.

Perfumery Automação Segmentation
See case
Tienda Vortex Fashion & accessories · Abandoned cart recovery automation

Tienda Vortex uses automations and segmentation to improve communication and recover sales.

Fashion & accessories Cart recovery automation Segmentation
See case
Eros Essências | As Mais Perfumery · Marketing automation with advanced segmentation

Eros Essências uses automations and segmentation to engage customers and drive repeat purchases with personalized messages.

Perfumery Automação Segmentation
See case
Chic & Perfumados Perfumery · Message automation

Chic & Perfumados uses automations to improve communication and engagement with customers of imported perfumes.

Perfumery Message automation Recuperação de carrinho
See case
Tabs Perfumes Perfumery · Shipping update automation

Tabs Perfumes uses automation and segmentation to notify customers about shipping and to organize targeted campaigns.

Perfumery Send automation Segmented campaigns
See case

Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.