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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

182 cases found
Lago Beachwear Fashion & accessories · Order cancellation

Lago Beachwear uses automations and segmentation to optimize communication and recover sales in its swimwear e-commerce.

Fashion & accessories Automação Segmentation
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UseTF Fashion & accessories · Recuperacao de carrinho abandonado

UseTF uses automations and segmentation to recover carts, confirm orders, and remind about payments.

Fashion & accessories Marketing automation Recuperação de carrinho
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Soidolos Fashion & accessories · Welcome for new customers

Official shop for exclusive products uses automations and segmentation to engage fans and recover sales.

Fashion & accessories automation segmentação
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Henrikei Artes Fashion & accessories · Recuperacao de carrinho abandonado

Henrikei Artes uses automations and segmentation to recover carts and notify customers.

Fashion & accessories Marketing automation Segmentation
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Mayorista Happy Life Fashion & accessories · Welcome for new customers

Wholesale Happy Life uses automation and segmentation to engage wholesale children's clothing entrepreneurs.

Fashion & accessories Automação Segmented campaigns
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Louder.ink Fashion & accessories · Atualizacao de envio

Louder.ink uses automation to notify customers about shipping and tracking, ensuring a transparent and fast experience.

Fashion & accessories Shipping update automation WPP Marketing
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Gourami Fashion & accessories · Atualizacao de envio

Gourami uses automation to notify customers about shipping, ensuring a smooth experience and post-purchase engagement.

Fashion & accessories Send automation WPP Marketing
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El Brebaje de la Bruja Fashion & accessories · Welcome for new customers

A fashion store in pre-launch uses automations and segmented campaigns to engage customers and recover abandoned carts.

Fashion & accessories Marketing automation Segmentation
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Deep Collection Fashion & accessories · Welcome for new customers

Deep Collection uses automations to welcome customers and confirm orders, ensuring fast and organized communication.

Fashion & accessories Automação Mensagens automatizadas
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Louder.ink Fashion & accessories · Welcome for new customers

Louder.ink uses automation to welcome new customers and maintain segmented communication, avoiding spam.

Fashion & accessories Automação Mass campaigns
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Dama K Fashion & accessories · Recuperacao de carrinho abandonado

Dama K uses automation to recover customers who abandon their cart, keeping them engaged and making it easy to complete the purchase.

Fashion & accessories Cart recovery automation WPP Marketing
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Vanilla Store Fashion & accessories · Welcome for new customers

Vanilla Store uses automations to welcome customers, recover carts, and информ customers efficiently.

Fashion & accessories Message automation Recuperação de carrinho
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Só Tem Braba Fashion & accessories · Welcome for new customers

A women's fitness fashion store uses automations to improve customer communication and experience.

Fashion & accessories Automação Recuperação de carrinho
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Nerd Universe Fashion & accessories · Recuperacao de carrinho abandonado

Nerd Universe uses automation and segmentation to engage geek-culture fans with personalized campaigns.

Fashion & accessories automation segmentação
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.