WPP Marketing
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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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See how companies in your industry use AI on WhatsApp Business.

Compare customer service, sales, marketing, and support strategies used by Whatsplaid clients and find use cases close to your company's reality.

From goal to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies close to your operation

Filter by segment, feature, or brand name to understand how other companies structure service, sales, marketing, and support on WhatsApp.

13 cases found
Great+Mini Furniture · First-purchase incentive automation

Great+Mini uses WPP Marketing to segment audiences and automate incentives for first purchases, optimizing communication and engagement.

Furniture Automação Segmentation
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Tekpel Household utilities · Abandoned cart recovery automation

Tekpel uses cart recovery automation and segmentation to avoid spam and improve communication with customers.

Household utilities Marketing automation Recuperação de carrinho
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Ctba.Shop Marketplaces and multi-brand stores · Message automation and audience segmentation

Ctba.Shop uses automations and segmentation to improve customer communication and experience.

Marketplaces and multi-brand stores Automação de Marketing Segmentation
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Syntec Shop Electronics & Computers · Message automation and audience segmentation

Syntec Shop uses automations and segmentation to engage customers with personalized messages and timely updates.

Electronics & Computers Marketing automation Audience targeting
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HouseBox Studio Furniture · Message automation and audience segmentation

HouseBox Studio uses automations and segmentation to improve customer communication and experience.

Furniture Marketing automation Segmentation
See case
Bless Home Buenos Aires Furniture · Abandoned cart recovery automation

Bless Home Buenos Aires uses automation to re-engage customers and segmentation for targeted campaigns, avoiding spam.

Furniture Abandoned cart recovery automation Segmentation
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Casa Zorba Furniture · Order confirmation automation

Casa Zorba uses order confirmation automation and segmentation to improve customer communication and experience.

Furniture Order confirmation automation Segmentation
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Inmocredit Tools & building · Message automation

Inmocredit uses automations and segmentation to optimize communications and customer service for real estate lending and sales.

Tools & building Automação Segmentation
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URBANOX Marketplaces and multi-brand stores · Message automation and advanced segmentation

URBANOX uses automations and segmentation to communicate with customers in a personalized way on a rent-to-own marketplace.

Marketplaces and multi-brand stores Message automation Segmentation
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Loja Varejo Lar Marketplaces and multi-brand stores · Message automation and audience segmentation

Loja Varejo Lar uses automations and segmentation to personalize communication and improve the customer experience.

Marketplaces and multi-brand stores Automação Segmentation
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Smart Gayrimenkul Tools & building · Message automation and segmented campaigns

Smart Gayrimenkul uses automation and segmentation to improve communication and engagement with clients in the real estate sector.

Tools & building Automação Segmentation
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RJDiehl Tools & building · Order confirmation automation

RJDiehl uses payment and confirmation automations with segmentation to avoid spam and keep customers informed.

Tools & building Order confirmation automation Pending payment automation
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AMS Parts Auto parts & accessories · Message automation and audience segmentation

AMS Parts uses automations and segmentation to improve communication and order management in auto parts.

Auto parts & accessories Automação Segmentation
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and modes of operation to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.