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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

9 cases found
Pratas Do Rio Jewelry and semi-jewelry · Mass messages

Pratas Do Rio uses segmentation and mass messaging to avoid spam and increase engagement with jewelry and semi-jewelry customers.

Jewelry and semi-jewelry Mass campaigns Segmentation
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ZimÀ Essentials Jewelry and semi-jewelry · Welcome for new customers

ZimÀ Essentials uses automations and segmentation to enhance communication and the shopping experience.

Jewelry and semi-jewelry Automação de Marketing Segmentation
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Accesorios Dc Jewelry and semi-jewelry · Welcome for new customers

Online jewelry store uses automations and segmentation to engage and recover customers with personalized messages.

Jewelry and semi-jewelry automation segmentação
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4you Store Jewelry and semi-jewelry · Welcome for new customers

4you Store uses WPP Marketing for welcome automation and segmented campaigns that engage its distinct audiences.

Jewelry and semi-jewelry Automação Segmentation
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Papillon Semijoias Jewelry and semi-jewelry · Recuperacao de carrinho abandonado

Papillon Semijoias uses automations and segmentation to improve communication and engagement with customers.

Jewelry and semi-jewelry Marketing automation Recuperação de carrinho
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Buenos Aires Plata Jewelry and semi-jewelry · Order cancellation

Buenos Aires Plata uses automations and segmentation to engage customers of silver and gold jewelry.

Jewelry and semi-jewelry Automação Segmentation
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Souza Joias Jewelry and semi-jewelry · Welcome for new customers

Souza Joias uses automations and segmentation to improve communication and experience at Brazil's largest silver jewelry e‑commerce.

Jewelry and semi-jewelry Automação Segmentation
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Uh Lá Lá! Semijoias BR Jewelry and semi-jewelry · Welcome for new customers

Ooh la la! Semijoias BR uses automations and segmentation from WPP Marketing to improve communication and engagement.

Jewelry and semi-jewelry Automação Segmentation
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Estrela Da Manhã Aço Inox Jewelry and semi-jewelry · Welcome for new customers

Estrela Da Manhã Aço Inox uses WPP Marketing automations to improve communication and sales support for semi-jewelry.

Jewelry and semi-jewelry Automação WhatsApp
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.