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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

9 cases found
Antiga Bags & handbags · Welcome for new customers

Antiga uses automations and segmentation to communicate with customers in a personalized and efficient way.

Bags & handbags Automação Segmentation
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Slingbag.ar Bags & handbags · Mass messages

Slingbag.ar uses targeted segmentation and mass campaigns to engage specific audiences, avoiding generic messaging.

Bags & handbags Mass campaigns Segmentation
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Actual Couros Bags & handbags · Payment pending

Actual Couros uses automation and segmentation to improve communication and sales of wallets and document holders.

Bags & handbags Automação Segmentation
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Vanna Bags Bags & handbags · Recuperacao de carrinho abandonado

Vanna Bags uses automation to recover abandoned carts and segmentation for personalized campaigns.

Bags & handbags Abandoned cart recovery automation Segmentation
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Cesanon Bags & handbags · Welcome for new customers

Cesanon uses automation to welcome customers and segment campaigns, integrating the sale of bags and travel services.

Bags & handbags Automação Segmentation
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Acourt Atelier Bags & handbags · Welcome for new customers

Acourt Atelier uses automations and segmentation to improve communication and engagement with customers of handcrafted handbags.

Bags & handbags Marketing automation Segmentation
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LOI Bags Bags & handbags · Recuperacao de carrinho abandonado

LOI Bags uses automation to recover abandoned carts and run targeted campaigns, highlighting national design.

Bags & handbags Abandoned cart recovery Marketing automation
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Etoilux Bags & handbags · Welcome for new customers

Etoilux uses automations and targeted campaigns to ensure personalized and efficient communication with pre-loved luxury bag customers.

Bags & handbags Marketing automation Segmentation
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Loja Sempre Linda Bolsas Bags & handbags · Recuperacao de carrinho abandonado

Loja Sempre Linda Bolsas uses automations and segmentation to improve communication and recover sales.

Bags & handbags Abandoned cart recovery automation Order confirmation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.