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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

7 cases found
Ritmo Sencillo Health & supplements · Welcome for new customers

Ritmo Sencillo uses automations and segmentation to better communicate with your customers and optimize operations.

Health & supplements Message automation Segmentation
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Fika Health & supplements · First-purchase incentive

Fika uses first-purchase incentive automation and segmentation for personalized communication in supplements.

Health & supplements Marketing automation Segmentation
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RIVOX Health & supplements · Welcome for new customers

RIVOX uses automations and segmentation to engage customers and optimize online sales of orthopedic products.

Health & supplements Automação Segmentation
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MyGut Suplementos Health & supplements · Order cancellation

MyGut Supplements uses automations and segmentation to strengthen relationships with health and wellness customers.

Health & supplements Marketing automation Segmentation
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Slim Plus Health & supplements · Recuperacao de carrinho abandonado

Slim Plus uses automations and segmentation to improve communication and sales of supplements.

Health & supplements Cart recovery automation Shipping update
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Cultivamente Health & supplements · Atualizacao de envio

Cultivamente uses automations and segmented campaigns to improve the customer experience and strengthen repurchase.

Health & supplements Order confirmation automation Shipping update
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Health Nutrition For You Health & supplements · Order cancellation

Health Nutrition For You uses automations and segmentation to engage customers with natural supplements focused on women's health.

Health & supplements Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.