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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

34 cases found
Myraka Almacén De Frío Food & Beverage · Repurchase with coupon

Myraka Almacén De Frío uses automation and segmentation to encourage repeat purchases and avoid generic communication.

Food & Beverage Marketing automation Segmentation
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Pizzaria El Capitolio Food & Beverage · Welcome for new customers

Pizzaria El Capitolio uses automations and segmentation to improve the online ordering and delivery experience.

Food & Beverage Marketing automation Segmentation
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Pickeasy Food & Beverage · Solicitacao de avaliacao

Pickeasy uses automations to recover carts, confirm orders, and encourage repurchases, keeping customers informed and engaged.

Food & Beverage Marketing automation Recuperação de carrinho
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ARA Restaurante de Sobremesas Food & Beverage · Welcome for new customers

ARA Restaurante uses automations and segmentation to personalize customer contact and optimize operations.

Food & Beverage Message automation Segmentation
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Mistizal Tostamos Café Food & Beverage · Mass messages

Mistizal Tostamos Café uses targeted campaigns to engage customers and make online purchases easier with discounts and free shipping.

Food & Beverage Mass campaigns Segmentation
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Verde Chocolate Food & Beverage · Welcome for new customers

Verde Chocolate uses welcome automation and mass campaigns to engage customers of artisanal chocolates.

Food & Beverage automation campanhas em massa
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Kaê Chocolates Food & Beverage · Recuperacao de carrinho abandonado

Kaê Chocolates uses automations and segmentation to reach customers with personalized messages and recover abandoned carts.

Food & Beverage Automação Segmentation
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Saúde & Nutri Food & Beverage · Welcome for new customers

Saúde & Nutri uses automations and segmented campaigns to keep customers informed and engaged with ultra-frozen meal prep.

Food & Beverage automation campanhas segmentadas
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Sagiv Baking Food & Beverage · Order cancellation

Sagiv Baking uses automations and segmented campaigns to optimize sales and keep customers informed.

Food & Beverage Automação Segmentation
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Cuatro Quesos Food & Beverage · Welcome for new customers

Cuatro Quesos uses automations for welcomes, cart recovery and order confirmation, optimizing communication with customers in Buenos Aires.

Food & Beverage Automação WPP Marketing
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.