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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

11 cases found
Vape Wibes RJ Beauty & cosmetics · Welcome for new customers

Vape Wibes RJ uses automations and segmentation to deliver vapes quickly and provide efficient support.

Beauty & cosmetics Message automation Audience targeting
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Niu Beauty Beauty & cosmetics · Welcome for new customers

Niu Beauty uses automations and segmentation to improve the experience and engagement of customers of lash design products.

Beauty & cosmetics Automação Segmentation
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Baú De Axé Beauty & cosmetics · Atualizacao de envio

Baú De Axé uses automation to update customers about shipping, strengthening the subscription club experience for baths and ancestral products.

Beauty & cosmetics Automação Subscription club
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Ncskin Professional Beauty & cosmetics · Welcome for new customers

Ncskin Professional uses automations for welcome messages, confirmation and shipping updates, improving customer service and communication.

Beauty & cosmetics Message automation WPP Marketing
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Amaxxon Beauty & cosmetics · Recuperacao de carrinho abandonado

Amaxxon uses automation to recover abandoned carts and segment audiences, ensuring personalized and efficient communication.

Beauty & cosmetics automation recuperação de carrinho abandonado
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My+Store Beauty & cosmetics · Welcome for new customers

My+Store uses automations and segmentation to engage customers and optimize sales in the beauty and cosmetics sector.

Beauty & cosmetics Automação Segmentation
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Studio Baroni Beauty & cosmetics · Welcome for new customers

Studio Baroni uses automations and segmentation to improve relationships and engagement with its customers.

Beauty & cosmetics automation segmentação
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Central Cosmetic Beauty & cosmetics · Welcome for new customers

Online cosmetics store that uses automations and segmentation to engage and retain customers.

Beauty & cosmetics Automação Segmentation
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Tekmi Cosméticos Beauty & cosmetics · Recuperacao de carrinho abandonado

Tekmi Cosméticos uses automations and segmentation to recover carts, encourage purchases, and inform customers.

Beauty & cosmetics Marketing automation Segmentation
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Studio Cris Munhoz Beauty & cosmetics · Welcome for new customers

Studio Cris Munhoz uses automation to welcome clients and maintain efficient communication in the beauty salon.

Beauty & cosmetics Automação Mass campaigns
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Diamond Lash Argentina Beauty & cosmetics · Fast delivery and specialized catalog

Diamond Lash Argentina offers PRO supplies for Lash Lifting with fast shipping and a focus on beauty professionals.

Beauty & cosmetics Fast delivery Specialized catalog
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.