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Customer casesReal stories with resources and modules used. Fashion and accessoriesCart, re-purchase, launches, and order notices. FootwearNumbering, exchange, cart, and seasonal campaigns. Bags and suitcasesConsultative support, offers, and sales recovery. Beauty and cosmeticsRestock, kits, coupons, and post-purchase relationship. PerfumerySpecial dates, re-purchase, and campaigns by preference. Health and supplementsRecurrent, re-purchase reminders, and segmented campaigns. Home and decorConsultative support, cart, and delivery status. FurnitureQuotes, pre-purchase questions, and order tracking. Household utilitiesPromotions, product questions, and recurrence. Electronics and ITPre-purchase, pending payment, and order notifications. Cell phones and accessoriesCompatibility, offers, and cart recovery. Pet shopRecurring repurchase, campaigns, and post-sale for pet products. Food and beveragesPromotions, recurring orders, and quick communication. Babies and maternityRestocking, lists, kits, and recurring communication. Sport and fitnessInterest-based offers, repurchase, and order tracking. Jewelry and semi-jewelryHigh-value service, coupons, and sales recovery. Optics and accessoriesConsultative service, orders, and re-purchase campaigns. Stationery and giftsCelebration dates, lists, and segmented campaigns. Auto parts and accessoriesQuotes, compatibility, payment, and order status. Tools and constructionQuotes, technical questions, and cart recovery. Digital productsAccess, onboarding, renewal, and post-purchase. Marketplaces and multi-brandsCategory campaigns, segmented base, and recurrence.
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Customers using WhatsApp to increase sales in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase, and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used, and type of automation applied on WhatsApp.

Explore the cases

Filter by store category, feature used, or brand name to find examples close to your operation.

20 cases found
Café Betel Food and beverages · Welcome for new clients

Betel Coffee uses automation and segmentation to engage customers and value its family tradition.

Food and beverages Message automation Segmentation
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Five Food Food and beverages · Recuperacao de carrinho abandonado

Five Food uses automation and segmentation to communicate with healthy and vegan snack customers.

Food and beverages Automação Segmentation
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Casa Dionisio Vinoteca Food and beverages · Welcome for new clients

Casa Dionisio Vinoteca uses automation and segmentation to engage wine and gourmet product customers.

Food and beverages Automação Segmentation
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Fabián Gesto Chocolates Food and beverages · Bulk messages

Fabián Gesto Chocolates uses segmentation and mass campaigns to communicate with specific audiences, emphasizing the artisanal experience.

Food and beverages campanhas em massa segmentação
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Total Free Alimentos Food and beverages · Confirmacao de pedido

Total Free Foods uses automation for order confirmation and segmentation to prevent spam and personalize campaigns.

Food and beverages Order confirmation automation Segmentation
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Memories Caterers Food and beverages · Confirmacao de pedido

Memories Caterers uses automation and segmentation to enhance communication and operation in catering for weddings and corporate events.

Food and beverages Automação Segmentation
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The Little Baker by Mansi Food and beverages · First purchase incentive

Artisan bakery uses automation and segmentation to engage customers with personalized messages and automatic confirmations.

Food and beverages Automação Segmentation
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PideBros Food and beverages · Welcome for new clients

PideBros uses automations and segmentation to communicate with clients in a personalized way, keeping them informed and engaged.

Food and beverages Marketing automation Audience segmentation
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Studio Forneria Food and beverages · Welcome for new clients

Studio Forneria uses automations and segmentation via WPP Marketing to improve communication and customer experience.

Food and beverages Automação Segmentation
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Kiki Market Food and beverages · Welcome for new clients

Kiki Market uses automations and targeted campaigns to improve communication and customer experience.

Food and beverages Automação Segmentation
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Myraka Almacén De Frío Food and beverages · Repurchase with coupon

Myraka Almacén De Frío uses automation and segmentation to encourage repurchase and avoid generic communication.

Food and beverages Marketing automation Segmentation
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Pizzaria El Capitolio Food and beverages · Welcome for new clients

Pizzaria El Capitolio uses automations and segmentation to improve the online ordering and delivery experience.

Food and beverages Marketing automation Segmentation
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Pickeasy Food and beverages · Solicitacao de avaliacao

Pickeasy uses automations to recover carts, confirm orders, and encourage repeat purchases, keeping customers informed and engaged.

Food and beverages Marketing automation Recuperação de carrinho
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ARA Restaurante de Sobremesas Food and beverages · Welcome for new clients

ARA Restaurante uses automations and segmentation to personalize contact with clients and optimize operations.

Food and beverages Message automation Segmentation
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Mistizal Tostamos Café Food and beverages · Bulk messages

Mistizal Toasted Coffee uses segmented campaigns to engage customers and facilitate online shopping with discounts and free shipping.

Food and beverages Mass campaigns Segmentation
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Verde Chocolate Food and beverages · Welcome for new clients

Verde Chocolate uses automated greetings and mass campaigns to engage artisanal chocolate customers.

Food and beverages automation campanhas em massa
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Kaê Chocolates Food and beverages · Recuperacao de carrinho abandonado

Kaê Chocolates uses automation and segmentation to communicate with customers with personalized messages and recover abandoned carts.

Food and beverages Automação Segmentation
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Saúde & Nutri Food and beverages · Welcome for new clients

Saúde & Nutri uses automations and segmented campaigns to keep customers informed and engaged with ultra-frozen meal prep.

Food and beverages automation campanhas segmentadas
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Sagiv Baking Food and beverages · Order cancellation

Sagiv Baking uses automations and segmented campaigns to optimize sales and keep customers informed.

Food and beverages Automação Segmentation
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Cuatro Quesos Food and beverages · Welcome for new clients

Cuatro Quesos uses automations for welcome, cart recovery, and order confirmation, optimizing communication with customers in Buenos Aires.

Food and beverages Automação WPP Marketing
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Find a story close to your operation.

Cases help compare store categories, modules, and usage methods before deciding how to structure WhatsApp automations for your operation.