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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

6 cases found
Wayne Interprises LTDA Digital products · Welcome for new customers

Wayne Interprises uses automations and segmentation to manage communication with developers and testers in a digital testing environment.

Digital products Marketing automation Segmentation
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Megwari Store Digital products · Welcome for new customers

Megwari Store uses an integrated financial platform with welcome automation and segmentation for effective communication.

Digital products Marketing automation Segmentation
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Recrute RH Digital products · First-purchase incentive

Recrute RH uses automation and segmentation to improve talent management and customer engagement.

Digital products Active automation Segmentation
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Naty Kitty Store Digital products · Confirmacao de pedido

Naty Kitty Store uses automation to confirm orders and segmentation to avoid spam, optimizing communication with gamers.

Digital products Order confirmation automation Segmentation
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Gpi Brasil Consultorias Digital products · Welcome for new customers

Gpi Brasil Consultorias modernizes public administration with digital training and customized automations via WPP Marketing.

Digital products Marketing automation Segmentation
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Infobytes Electronics & Computers · Welcome for new customers

Infobytes uses automations and segmentation to keep customers informed and encourage purchases with personalized messages.

Electronics & Computers Marketing automation Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.