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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

5 cases found
Fashion Dog Distribuidora Pet shop · Welcome for new customers

Fashion Dog uses automations and segmentation to engage customers of grooming and bathing accessories, avoiding generic messages.

Pet shop Marketing automation Segmentation
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Pet Trevo Pet shop · Order cancellation

Pet Trevo uses automations and segmentation to improve communication, support, and repeat purchases of pet products.

Pet shop Automação Segmentation
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Tanti Store Pet shop · Welcome for new customers

Tanti Store uses automations and segmentation for effective communication and loyalty-building with pet-loving customers.

Pet shop Automação Segmentation
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Cãomigo Pet shop · Welcome for new customers

Cãomigo uses automations and segmentation to engage pet owners during trips and pet‑friendly events.

Pet shop Marketing automation Segmentation
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Areia dos Gatinhos Pet shop · Welcome for new customers

Areia dos Gatinhos used automations and targeted campaigns to improve communication and processes.

Pet shop Automação Campanhas Segmentadas
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.