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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

9 cases found
SprinklesFit Food & Beverage · Repurchase with coupon

SprinklesFit uses repurchase automation and segmentation to engage customers of vegan and natural products.

Food & Beverage Automação de recompra Segmentation
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Memories Caterers Food & Beverage · Confirmacao de pedido

Memories Caterers uses automation and segmentation to improve communication and operations in catering for weddings and corporate events.

Food & Beverage Automação Segmentation
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PideBros Food & Beverage · Welcome for new customers

PideBros uses automations and segmentation to communicate with customers in a personalized way, keeping them informed and engaged.

Food & Beverage Marketing automation Audience targeting
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Studio Forneria Food & Beverage · Welcome for new customers

Studio Forneria uses automations and segmentation via WPP Marketing to improve customer communication and experience.

Food & Beverage Automação Segmentation
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TuEverest.com Food & Beverage · Atualizacao de envio

TuEverest.com uses automations for order confirmation and shipping updates, ensuring customers stay informed.

Food & Beverage Automação Order confirmation
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Pizzaria El Capitolio Food & Beverage · Welcome for new customers

Pizzaria El Capitolio uses automations and segmentation to improve the online ordering and delivery experience.

Food & Beverage Marketing automation Segmentation
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Kaê Chocolates Food & Beverage · Recuperacao de carrinho abandonado

Kaê Chocolates uses automations and segmentation to reach customers with personalized messages and recover abandoned carts.

Food & Beverage Automação Segmentation
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Saúde & Nutri Food & Beverage · Welcome for new customers

Saúde & Nutri uses automations and segmented campaigns to keep customers informed and engaged with ultra-frozen meal prep.

Food & Beverage automation campanhas segmentadas
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Sagiv Baking Food & Beverage · Order cancellation

Sagiv Baking uses automations and segmented campaigns to optimize sales and keep customers informed.

Food & Beverage Automação Segmentation
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.