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Customer case studiesReal stories with features and modules used. Fashion & accessoriesCart, repurchase, launches and order notifications. FootwearNumbering, exchanges, cart and seasonal campaigns. Bags & handbagsConsultative support, offers and sales recovery. Beauty & cosmeticsRestocking, kits, coupons and post-purchase engagement. PerfumerySpecial dates, repurchase and preference-based campaigns. Health & supplementsRecurring campaigns, repurchase reminders and targeted campaigns. Home & DecorConsultative support, cart and delivery status. FurnitureQuotes, pre-purchase questions and order tracking. Household utilitiesPromotions, product questions and recurring orders. Electronics & ComputersPre-purchase, pending payment and order notifications. Cell phones & accessoriesCompatibility, offers and cart recovery. Pet shopRecurring repurchase, campaigns and post-sale for pet products. Food & BeveragePromotions, recurring orders and fast communication. Babies & MaternityRestocking, bundles, kits and recurring communication. Sports & FitnessOffers by interest, repurchase and order follow-up. Jewelry and semi-jewelryHigh-value support, coupons, and sales recovery. Eyewear & AccessoriesConsultative support, orders, and repurchase campaigns. Stationery & giftsHolidays, lists, and segmented campaigns. Auto parts & accessoriesQuotes, compatibility, payment and order status. Tools & buildingQuotes, technical questions and cart recovery. Digital productsAccess, onboarding, renewal and post-purchase. Marketplaces and multi-brand storesCampaigns by category, segmented base and recurrence.
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Businesses that use WhatsApp to sell more in e-commerce.

Discover stores that automate abandoned cart, pending payment, order notifications, campaigns, repurchase and post-sale with WPP Marketing.

Stories by category: each case can be filtered by store segment, feature used and type of automation applied on WhatsApp.

Explore the case studies

Filter by store category, feature used, or brand name to find examples close to your operation.

7 cases found
Morandin Pedras Tools & building · Welcome for new customers

Morandin Pedras uses automations and segmentation to improve customer service and communication.

Tools & building Automação Segmentation
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Eletrica Dals Tools & building · Welcome for new customers

Eletrica Dals uses automations and segmentation to improve communication, efficiency, and trust.

Tools & building Automação Segmentation
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Kanto Da Recarga | Polvor Tools & building · Welcome for new customers

Kanto Da Recarga uses automations and segmentation to improve communication and loyalty for specialized customers.

Tools & building Automação Segmentation
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Inmocredit Tools & building · Welcome for new customers

Inmocredit uses automations and segmentation to optimize communications and customer service for real estate lending and sales.

Tools & building Automação Segmentation
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Refrigeração E Ar Condici Tools & building · Welcome for new customers

Refrigeração E Ar Condici uses automations and segmentation to improve customer communication and support.

Tools & building Message automation Segmentation
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Cismopro Multiservicios Tools & building · Welcome for new customers

Cismopro Multiservicios uses welcome automation to improve support for new customers in maintenance and repairs.

Tools & building Message automation Welcome
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Angel M. Beber S.a. Tools & building · Welcome for new customers

Angel M. Beber S.a. uses automations for welcome messages, order confirmation and shipping updates, optimizing communication with customers.

Tools & building Communication automation E-commerce
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Find a story close to your operation.

Cases help compare store categories, modules and use cases before deciding how to structure WhatsApp automations for your operation.